[Resolved]  DishTV — not providing the channels listed in the plan.

Address:Sundargarh, Odisha

As per the above stated subject, i had recharged with certain amount mentioned in your plan according to the list of channels we needed. But i am not getting half of those channels listed even though i have done the recharge.
My dishtv number is - [protected] with the name of pushpa prakash. My registered mobile number does not exist now so i am unable to call the customer care too. Kindly do the needful and provide the channels.
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Nov 19, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2019
DishTV Customer Care's response
Dear Swathi,

We are sorry for the experience you had. Please share your contact number with us at [protected]@dishtv.in and e will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Oct 11, 2019
DishTV Customer Care's response
Dear Swathi,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Instead of regular complaints by consumers shradha channel is not being provided by dishtv.Please notify it to TRAI.
DishTV Customer Care's response, Oct 3, 2019
Verified Support
Dear vikhayat,

Hope you are doing good.

We regret to inform you that this channel is currently not available on DishTV HD. However, we are working with the concerned broadcasters and we'll soon update you through appropriate channels on our platform. Do let us know if you need help with anything else.

Regards,
Online Team
DishTV
Dear Sir/Madam My name is Sayooj Korambeth My Dish TV ID No.is [protected]. My mobile number is now active[protected] and everytime send message and email sent me my email address [protected]@gmail.com.So please update my new mobile no.and email address in your system. Thanks and Regard.
DishTV Customer Care's response, Oct 3, 2019
Verified Support
Dear Sayooj,

We are sorry for the experience you had. Please share your correct registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Oct 3, 2019
Verified Support
Dear Sayooj,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Oct 4, 2019
Verified Support
Dear Sayooj,

As you're using the connection outside India, we won't be able to help you regarding your matter. Please reach out to the nearest local dealer of your location for any assistance.

Regards,
Online Team
DishTV
My complex no[protected]. No respond customer care.everyday call customer care.
DishTV Customer Care's response, Oct 3, 2019
Verified Support
Dear Chiranjit,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Oct 11, 2019
Verified Support
Dear Chiranjit,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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