DTDC Courier & Cargo Complaints & Reviews

Shipment number p45852243 not delivered to consignee address (In walkeshwar, mumbai) but status shows package delivered to someone in lower parel, mumbai. Dtdc failed to provide signature and name of person who accepted or received the parcel. Complete fraud and unprofessional service. They did not call or email when delivering the package too. Customer service number[protected] is never answered.

On 4th of may i send my courier through dtdc marol (Military road branch) i handover my courier to mr. Sukhveer.

In your system information is showing that product is successfully delivered but the product didn't reached yet.

And in your system it is showing that product is delivered to noida (201301)

I am following mr sukhveer in marol (Military road) since last 17 days.

I asked...

Dear customer service,

I want to bring to your notice that this is pathetic service i have recieved from dtdc.
I have booked a consignement b53932236 on 12th may which was supposed to go on 14th may from bangalore to gurugram. This has still not been recieved at destination

Today after all my patience run out i checked at the tracker, it seems it has not gone beyind domlur hub after 14th may.. There is *no* further update after that and the based part is after raising online complaint on customer care dtdc there is no response after two days. There customer care executive are always busy and mostly there phone number is out of order, some how i managed to talk to them two time but after two there is same reply from both that "we don't have detail about it, we will check about it and update you as soon as possible". Please solve this soon and the consignment is very important and urgent for me, arrange compensation for it and bring me out of this trauma.

Dear dtdc team,
I send an international courier to uk on 19th may with tracking number n20048346. And as promised on your website and confirmed by dtdc outlet it was supposed to be delivered in 3 days which was supposed to be 22nd may. But after tracking it seemed it left india itself on 23. My consignment was a time bound thing which was supposed to reach at a university on 23rd may at maximum in uk. But today is 24th and just today it has reached uk. Now kindly tell me about your dismal performance and your pathetic customer support team who keep on giving multiple numbers for international couriers. Your horrible performance has cost me dearly. I will never use your services again. Please do not promise something which you cannot deliver and break the trust and ruin careers.

Gaurav thakur,
Awb no.-n20048346

My courier was dispatched on 7th may 2018 from Whitefield, Bangaluru. its been 15 days and still not received at Ahmadabad.

see the track history attached

CN : B54150060

I tried to call customer service @Ahmadabad & @Bengaluru many times but no response. I have send the email on [protected]@dtdc.com but no reply.

This courier contains some documents and needs to deliver asap.

I have speed/fast courier from ahmedabad to bokaro steel city on dated 19.5.18 but till date it has not been received who is responsible, we had medicine in it, why should we are paying rs 300/- and what is the penalty for this. Kindly ackonowledge.
I had been acknowledge that it will reach within 24 hrs.
Pushpendu s
[protected].

Dtdc udupi (Karnataka) branch has returned my parcel worth rs 499 without informing which was prepaid and they haven't informed me to collect the parcel when i myself visited dtdc to check the status they informed me that they have returned it and to reorder it once again, such a irresponsible staff dtdc had recruited in a particular branch apart from this i have ordered many other parcels which was delivered by other courier services in udupi and they have delivered on time even though they couldn't reach my address sometimes they have requested me to visit their office to collect the parcel but these dtdc will not deliver on time i had previous experience in which they took almost more than 2 weeks to deliver the parcel but this time they have crossed the limit. My opinion is that they should close their office because people don't expect these kinda worst service.

Dear team,

I had rendered courier services from dtdc courier shipment from pune to baroda.

I want to claim my relocation expenses and have been following up with dtdc past 2 months to get an invoice.

Dtdc have been giving me illogical excuses and avoiding my calls. I would appreciate if you can help to resolve this matter.

Regards,
Brijesh panicker

Consignment number #v46569611, shipment date #[protected], delivery date[protected], charged for fast delivery, as per them if i need delivery by tuesday (22nd may) then i have to pay 300 and if need this to be deliver by wednesday (23rd may) then i have to pay 150, so i paid 300 for faster delivery, but the consignment has not delivered yet,
When i call them they started abusing me and thread me that they will not deliver my packet,

Dear sir/madam,
My complain is regarding parcel sent by dtdc courier on dated 16.05.2018 from jhansi uttar pradesh. Booked from jhansi on above mention date. All address is given. Address:s. I. R. B -1 dumka nakti, poonam malto (348), po-dumka, dist - dumka pin code814101 jharkhand. Mob no [protected]. Even though it is not delivered on particular address. When i was tracking the parcel status i is saying not delivered. Tracking no:z60501415. So iam request you to kindly deliver the parcel materials on respective address. You can contact me mobile no:[protected]
Thanks
Regard
Lukas

Hi,
This is to draw your attention to the unsatisfactory courier service by dtdc company in bangalore. I handed over the packet with reference consignment number b53858819 on april 24, 2018 at k r puram sub branch and i was sending this courier parcel to kolkata. And their staff member assured me to deliver the packet within three days, but failed to fulfill his promise.

Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to give details of the delay. I regret to say that i am literally disenchanted by the service provided by dtdc company this time. I never complained about any of courier services during the past three years. But this time it was a big letdown. Even there is no information found when trying to track with this consignment number for past 3 weeks. This packet contain very important documents and it can be misused if it gone to some cheat people. I have repeatedly call to different dtdc office but no action have been taken care properly till date.
I hope you will take a serious notice of this complaint immediately in order to ensure that i will receive my packet with few days or it will deliver to the detention address. If you would like to contact me, call me at [protected] or email me at [protected]@gmail.com. I shall look ahead to your reply.

Thank you.
Chiranjib patra

I have given my items such as clothes, teddy bear, induction and study table to dtdc lakshmangarh to deliver my items to muzaffarpur bihar. But when i received my items i found that my induction as well as my study table was badly broken and when i call them they said its not their responsibility. But at the time of delivery they ensured me that all the products will be delivered safely. Please take proper action againt dtdc “lakshmangarh “.

Worst service provided by jaipur dtdc office under fastrack delivery service. We was delivered a good under fastrack 'dtdc v+ ' type with paying extra charges at may16th 2018 but till todays date we have not get our good will try to call customer care we don't get any response.
Finally i approach your main office and collected it. How worst service provided by dtdc.

I don't required data entry job because it's costly to pay my money and getting job and i require part time job such that it should be free registration and it should help me i don't require such a job what your company has preferred in google as it part time job everyone likes to paid i am already finding my job i think it's a useless job because it demands the people to give the money of 599 and then start to work and the money paid finally is also less so i am lodging this complain so that people should be aware of these things thank you

Dear, myself vineet gupta running a factory on ambala chandigarh highway in the name of m/s ajay silicate nd. Chemical works ambala, our party m/ s steel auto yamunanagar sent a courier carrying dd via docket no z60132547 dated 17.05.2018 supposed to reach by us on 18.05 but your person didn't deliver at our address. He kept the courier with him and put online that it has delivered to our servant hari and also used fake sign of our servant hari. After taking to the lady sitting at your sarafabazar branch she said it has been delivered to your house on 18.05 we searched it every where in our house and also enquire to our servant but he refused that he didn't receive any courier yesterday. We again called at your office and said our servant can't sign in english and now in the afternoon at 1.35 pm we again called at your office we said we are going to complaint for the matter then she admitted that our person took the courier with him to his house and will deliver you in the evening. We said this courier has very important document (4.5 lacs draft) and tomorrow banks are closed so please deliver it at priority instead she started shouting at us and said she will send the courier back. Now firstly your delivery boy did a wrong act by keeping courier with him and by doing fake sign of our servant hari and moreover your person that lady handling phone queries should know how to deal with customers. I hope you will take a strict action in this matter as these kind of activities might harm your reputation. Thanks vineet gupta [protected]

We had sent parcel from Bangalore to Silchar for television through DTDC courier and corgo. They took total 14 days to parcel the item and moreover we forced and chased the person to deliver. later we were obliged to go and collect from other place instead of delivering to home. Later conditions was very poor. But the item was damaged once we opened it. The top corner was completely damaged. Inside the components were hanging. This shows their incompetency to deliver the items.

1. Consignment no b54599644 from bangalore to nagercoil, charged rs 190/-
2. Booked to nagercoil pin 629001booked on 16/05/2018
3. Booked by your person to 625001
4 despatched on 16/05/2018
5 reached madurai on 17/05/2018 at 9048 am
6 tracking on web it is still in madurai
7. On enquiry in your branch, at 60.30pm on 17/05/2018. It was itimated by the person that it will show the destination of the current posiition
It appeaed that. He bluffed, and the consignment is dumped in madurai. Your booking branch or the nager coil branch is not bothered to get the consignment and delivered.
I have send the mail also to you., but all in vain. No action is seen from dtdc courior
I request you to file thecomplaint and take suitable action for improper service

V. Sreeramakrishnan
[protected]

DTDC courier company accepted my courier after checking the pin code of the place where I am supposed to parcel the courier and after 7 days of waiting I come to know that after reachin to nearby city, they refuse to deliver it saying the place I have courierd doesnt come under their limit. and they are returning the parcel to the origin.
On top of that the parcel contained urgent medicines which needed to be delivered in time but the company is now not taking any responsibilty

Hi
My docket no d40117933 are miss routes
Now i don't get that percel..

I'm calling many times to ur customer care, they suggest me call to barasat hub. My percel r many times receiving & forwarding from serampore to barasat..

I m so hopeless with ur service.. I don't understand now what i do..

Please take care of my problem & helf me

Regards
Arrundhati ghosh
[protected]

Sir
An article booked at DTDC by the University with article number H07820303 which contains certificates but till now the article not delivered contact so many times phonics and by message to the concerned supervisors but no response from them
Kindly help in this view as the certificats are so valuable for my future.
Thanking you sir.
My mobile no is [protected]