EaseMyTrip.com Complaints & Reviews

Dear sir,

I had requested cancellation for my booking emt72041904 which i purchased from easemytrip. It was indigo flight with pnr hgebts. Date of journey 25th april 2020.

I am extremely disappointed and hurt that you have straightaway deducted airline cancellation charge of rs 3000 and easemytrip charge of rs 300.

On that day there was no flight due to countrywide lockdown and in your website...

I booked my flight for 17th april, due to lockdown extended it got cancelled, they didn't provide me full refund for rescheduling of 4th may i paid extra amount. I already mailed them that this was my last money i am left with coz i have stuck in other city, doesn't have money or anything with me. But that didn't effect on them, now when i checked my upcoming flight status with them they said due to govt order it will cancel, flights will...

Booked domestic flight ticket on march 23rd 2020 for march 29th 2020 for an amount of inr5139, due to the flight cancellations by the government, i have rescheduled the flight to april 15, 2020 for an amount of inr3596. The indigo airlines have refunded this difference amount to easemytrip. But, till date, the easemytrip is not at all refunding this amount to me even after several requests. There is no tele customer care support or even no...

This site has cheated with me. I had booked ticket vide booking id emt72305814 travel date 1st april 20, worth rs 23208, which got rescheduled due to covid lockdown.. I got revised ticket worth rs 9681 vide booking id emt72388651 travel date 19th april 20, post getting cacellation msg on 28th march 20, from ease mytrip and balance is not refunded.. I had put multiple emails to them but they are purely non responsive.. Requesting the legal...

Due to issues with the pnr for my flight the airline has already booked a ticket for me and put it on pending status. All they want easy my trip to do is just confirm my booking by adjusting the credit shell amount. I have been literally pleading that this ticket is urgent as it is my husband's surgery and i need to travel but the agency (Easemytrip) is not answering my mails nor can i call nor do they have an what's app option for other...

I booked my flight ticket through easemytrip.com for flight from bangalore to toronto via paris for march 21st, 2020 for an amount of inr 56, 979

The booking id for the same is emt71594385 and pnr is g2xsf6.

Despite cancelling the flight on easemytrip due to covid-19 outbreak, they have not yet processed my cancellation request and it is still in the status "cancel requested" (Screenshot attached)
br...

I am writing to you to raise an issue about: airline tickets and fares

The issue that i have experienced was: i have contacted etihad airline regarding my refund application number[protected] for the ticket number[protected]/1/1 with pnr udjqjn.

I have been advised that the ticket amount is refunded in full by etihad airline during end of march 2020 but easemytrip is advising due covid19 their call centre is...

I booked a ticket for 16th april 2020 with air india from easemytrip although the flight got cancelled and i done the process as told by the company for refunds. Now they are saying i hav'nt cancelled the ticket yet. I am attaching a screenshot of mail what i received by the company.
I need my full refunds and proper details as they are not replying with a genuine answer.
Already aviation minister said company should give full...

I had booking male to cok to male round trip by indigo flight through easemy trip so my return flight was march 5. Due to covid 19 i called to ease my trip asking for change the date they said its its less than 12hrs the flight departure so u can contact direct indigo then i called indigo and changed the ticket with changes fee 4000inr then date changed to 21st march. Unfortunately due to covid 19 issue indigo flight cancelled so they refunded...

I received full refund from indigo airlines for the flight tickets i cancelled due to the pandemic, the fight was scheduled on 22nd of april. I cancelled the tickets directly from the airline and i even have the invoice from the airline regarding the dull refund but easemytrip took forever to generate refund in the first place after multiple email when they finally did generate the refund they get returned half the amount. Thier response...

PNR: J2NIJJ
NAME:NIDHI AGARWALLA

I cancelled my air asia flight within 24 hours of booking and the airline refunded my entire amount and i even received an email from them the reference ticket number from their end was: 44271183. But ease my trip has refunded only 299 rs and refuse to answer my calls emails or any such thing...

My account was debited INR 2546 but the payment page stuck after putting OTP. I had to book my ticket again. So basically i paid twice.. Ref#IGAILZCXS1...

Dear Team

PFB the travel booking made by me for my family members

Pnr- PT5OGC
Airline - Vistara
Traveling from Delhi to Ahmedabad
Travel date - 12th March

The bookings were cancelled directly from the airline and they have confirmed that the refund has been successfully processed in Marc itself.

But there has been no response for my refund mails sent to [protected]@easemytrip.com,...

Respected sir / madam,

I would like to inform you that I had booked air ticket from Jeddah to Bombay on 6th March 2020 from EaseMyTrip and travel date was 07th March 2020 but due to corona-virus ( COVID-19 ) Jazeera airlines had cancelled the flight on my travel date ( 07th March 2020 ) that is why I could not travel in Jazeera airways.

My flight details are given below :

Flight Name : Jazeera...

I have cancelled booking on 24th march. Today is 22 days running. But still now refund not received. Whereas airline confirmed that they refunded full amount to easemytrip on 25th march but don't know what's wrong with easemytrip. Moreover their customer care is also unavailable and i am unable to contact them....

Hi.I have booked a ticket from mumbai to rajahmundry on 21 march 2020.The flight was cancelled by airlines. It has been 20+ days since the flight got cancelled but i didnot receive refund amount.
I have got a cancellation request confirmation from easemytrip. There is a guideline saying that it would give the refund in terms. but did not even receive partial refund.
The company should alteast pay partially initially and then...

[#4017772]: Re: Your Flight Tickets for PNQ-DE

Journey date is 4th april but canciled due to COVID 19.

So we need correct information about refund or cancellation amount of ticket....

I am very upset and worried. I made a booking 14/3/2020 for a flight from cochin to hong kong.

I initially got an email saying my booking was pending, but finally i got another email stating 'rejected booking'.

I was not contacted about getting a refund and none of my whatsapp messages or calls are being answered.

The booking was for 3 people, over rs.60, 000.

Emt71947588
br...

Dear sir

Indigo airlines have refunded my money to ease my trip, but ease my trip arenot refunding my money.

Please kindly help me sir

Please see the screenshots attached...

I have booked 2 tickets from Jammu-Delhi-Visakhapatnam on 31.01.2020 with booking ID EMT69475568 but due to some reason Jammu-Delhi flight first got delayed and then cancelled due to which travel was not done. I applied for refund on same date but till today haven't received any refund. Customer care of EMT isn't giving any proper response....