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EaseMyTrip.com Complaints & Reviews

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Last updated Jun 18, 2024
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EaseMyTrip.com reviews & complaints page 47

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Address: #8 TYPE-4 NIANP RESIDENTIAL, COMPLEX ADUGODI BANGALORE SOUTH, 560030

Dear sir, we have booked our flights from blr to ccu and back.

Our references are: 1. Emt69448227, 2. Emt69456953, 3. Emt69457202,

Please note our booking is insured for free cancellation.

However when we want to cancel the tickets, we found that cancellation charges are applied. Why easemy trip is cheating us.

We need to cancel the above booking. Kindly process the booking with...
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sakchi
Mar 19, 2020
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booking rejected with no refund of money

My booking id is emt72183596. I had booked my flight on 19th march 2020 at 11:00 o clock. The money got debited from my account but i didn't receive any email confirmation on the booking. It was an air asia flight from bangalore to kolkata on 21'st of march at 5:35 a. M the booking showed status as pending, later i checked the status through your website which said the booking has been rejected.
I have been calling the helpline number...
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priyash_abby
Mar 19, 2020
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not giving my money back and continuously misleading

Address: Faridabad, Haryana, 121002

Due to frequent change in itinerary indigo has fully refunded my amount on 20th feb but since the trip has been booked through easemytrip.com the money has to be routed through the site however, i had a full faith in the site but they betrayed me.

"the indigo has sent me the confirmation of refunded amount mail to easemytrip on 20th feb". "easemytrip also cc in mail"

Easemytrip has given me time for 5-7 business...
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ankesh9323
Mar 17, 2020
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did not waive off the rescheduling charges.

A request was raised before 72 hours of flight departure to reschedule the flight tickets. As per the govt norms there should not be any reschedule charges for flight tickets due to corona outbreak but i was bluffed by the tpa easemytrip saying that they would call back in 24 hours to confirm my rescheduled tickets but they never called back and later when i called them they completely denied to waive off any charges...
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Kunal Shah
from Mumbai, Maharashtra
Mar 16, 2020
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refund not yet received

Address: Mumbai City, Maharashtra, 400026

Dear sir,

I have booked bom-mel flight through qantas airwways on 19th may, 2020. It had three flights in that. Bom - bkk, bkk-syd, syd-mel

But, due to coronavirus our flight to bom - bkk which is operated by bangkok airways cancelled and because of that our whole ticket refund was expected

After following up for 4 days then easemytrip.com people said that u have to raise request on website for...
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Naramayan
Mar 16, 2020
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delay in rescheduling a flight

I had a flight booked from nagpur to atlanta which i wanted to prepone. The airlines confirmed that i only have to pay the fare difference, and the rescheduling fee will be wavered. I kept on asking easemytrip customer care to call me as i wanted to reschedule it at the earliest. They called me but 48 hours later. By then the price of the flight had doubled....
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Atrayee Roy
from Hyderabad, Telangana
Mar 15, 2020
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booking amount deducted but no e-ticket generated

Address: 560093

I booked a ticket on 15/03/2020 for blr-ccu scheduled on 20/03/2020 but no e-ticket was generated. I paid an amount of rs 6368. Please initiate the refund process as soon as possible. I tried contacting customer care and also via email but no proper response.
Email - [protected]@gmail.com
Flight - 6e-344
Name - atrayee roy
Transaction type - upi...
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Kuchey
Mar 15, 2020
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ticket status

I booked 1 ticket from new delhi to srinagar on 12th mar 2020
Booking id is emt71852830
Even though the money (1864 rs) has been deducted from my bank account yet the booking status not confirmed. I checked the pnr status but showing that invalid pnr (L6ki5k) and and invalid flight no. (I5-709)
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. Please check and...
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Muzahir Qureishi
from Powai, Maharashtra
Mar 15, 2020
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refund not initiated even after 90 days

Address: Mumbai City, Maharashtra, 400058

It has been more than 2 months since the time i have been requesting for the full refund of my ticket amount against pnr no. Vbgvkj.

The reply from airvistara: we wish to inform you we have authorized the refund for the remaining amount with the acm number#[protected] for the amount of 8, 484inr (1414inr per person) received on 22 feb 2020. Still esemytrip is not bother to respond....
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kavyaku
Mar 15, 2020
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refund is still not reflected in bank account

Dear team,

I have booked two tickets from auh to cok for two persons, due to present corona situation cancelled the same. Then i got a confirmation email and refund email stating that refund amount is credited to your account. But still the same amount is not yet reflected in my bank account.

Please find ticket id details below,

Ticket id: 3927193

Booking cancel request number...
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Address: New Delhi, Delhi, 110009

Looking for emergency help, before proceeding with next booking.

We have book a ticket from the easemytrip with a
1. Email id: [protected]@gmail.com, 2. Mobile no. [protected]

Easemytrip transaction id: 71961195

Bank account transaction id:[protected] towards upi i'd easemytrip. [protected]@axisbank.

On 14.03.2020

I have call a easemytrip customer service many...
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Vishnu ChaturVedi
Mar 14, 2020
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cancel the flight reschedule request

Hi easemytrip,

I have a flight from new delhi to chennai with air india on 16th march with booking id : emt70526624 but accidentally i clicked on rescheduled button and it is showing reschedule requested. But i dont want to reschedule it.

Please help me out to resolve this issue.

Airline details:

Flight number : ai-540
Pnr : y9fld

Thanks and regards
Vishnu...
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Sugank_2001
Mar 14, 2020
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ticket refund

Booking id - emt71410911

I was mailing you for my refund and there is no proper response from you. I tried calling u. I cannot reach contact you as the number is busy. I request you to share the number to call you and i would like to know about the refund amount.

As i checked with indigo about the cancellation i made 3 days before and i got to know that the amount has been already refunded to the travel agency....
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Maharshi Subhash
Mar 14, 2020
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amount not refunded to my account.

Dear sir/madam,

I would like to say that pnr no: abjlka and actsvy
Airline pnr: yfx19 and j2fyg (Tickets are attached to this email)
The above pnr no. Has been done for travel from bhubneshwar to dehradun.
Now, we would like to cancel our tiket as a precautionery, because the flight travel can not be safe due to corona virus infections.
On this special cause of cancellation kindly refund the...
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ꯀꯔꯨꯅꯥ ꯀꯣꯟꯁꯝ
Mar 14, 2020
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regarding a booking

Yesterday a booking had been made on your app and the fare amount had been debited from my bank account but the booking was not confirmed. So, I'd like to know when the amount will be refunded back to my account. Please look into the matter and proceed with the process of refund as soon as possible. My booking id is EMT71906188 and the ticket id is 3923043....
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athar_ejaz
Mar 14, 2020
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money deducted, booking status pending

I had booked a flight for 2 people from blr to ccu, flight no: 2427, rs 13384 was deducted but the ticket is still pending
The flight is in less than 36hrs
And nobody picking up the call as well as no activity on email
Booking id: emt71913937
Complain ticket no. : 3924004
Previously it was showing on the my bookings app as upcoming trip, now after sending an email that is also not appearing...
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Nilanjana Mukherjee
Mar 13, 2020
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booking status

I booked a flight with easemytrip. And now i have recieved no confirmation as to whether my flight booking has been confirmed or not. No response from either of your customer care numbers. 8709 rupees has been deducted from my account.
The booking has been done for the flight 6e 707 from bbi to gau on 13th march 2020 for 15th march 2020. This is my first time using this app and it is not at all good.

Kindly look into...
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Pranjitkalita
Mar 13, 2020
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flight tickets not confirmed

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.easemytrip.com

I just booked 3 tickets from new delhi to guwahati on 14th march 2020
Booking id is emt71902823
Even though the money rs.21129 has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets...
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sumiesuraj
Mar 13, 2020
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cancellation of tickets due to outbreak of corona virus

Address: South Andaman, Andaman and Nicobar Islands, 744103

With due respect, i book a flight ticket for 5 person from patna to port blair (Vise-versa). Due to heavy outbreak of corona virus, advisory are comes out from govt. Of india that avoid travelling in india and give direction to all airlines company to provide free cancellation on tickets and go air also declared that refunds of free cancellation tickets to all customers. But easemytrip.com have no any official information in written mode...
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vinodh_06
Mar 13, 2020
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not refund of cancelled ticket

I have booked two return tickets from chennai to srinagar on 13th feb 2020 for rs.25936 and i cancelled the ticket on that day and i checked with airline and they gave me full refund. I just got rs.8600 on 4th march 2020.

When will i get the remaining amount?

My emt id is emt70362295.

It's been 1 month since i cancelled ticket still i didn, t get refunded a money. Please help me to get back my...
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