Claimed

EaseMyTrip.com Complaints & Reviews

3.3
Updated: Jul 15, 2025
Complaints 1315
Resolved
776
Unresolved
539
Contacts

File a complaint to EaseMyTrip.com

Having problems with EaseMyTrip.com?

File a complaint and get it resolved by EaseMyTrip.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

EaseMyTrip.com reviews & complaints page 47

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
snandi71
Mar 21, 2020
Resolved
Report
Copy
Resolved

Address: #8 TYPE-4 NIANP RESIDENTIAL, COMPLEX ADUGODI BANGALORE SOUTH, 560030

Dear sir,

I had applied for cancellation 1. Emt69448227, 2. Emt69456953, 3. Emt69457202,

Please note our booking is insured for free cancellation.

One person named mr rathod called from easemytrip () mobile no. [protected]). He and his co called finance dept called me, get my bank details cheated me rs 9999 and rs 1500 in name of refund fro my hdfc bank. I cannot understand how easemytrip can do so and cheated their customer. Kindly look into the grave issue.

Regards,

Sumanta nandi
Email: [protected]@gmail.com
Aug 7, 2021
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Mar 21, 2020
Updated by snandi71
Dear Sir,

I am further cheated 24999 by the same person (Easemy Trip personnel)
Verified Support
May 21, 2020
EaseMyTrip.com Customer Care's response
Dear Sir/Ma'am,

Greetings from EaseMyTrip.com!

We would like to inform you that EaseMyTrip never asked for the bank details on phone .We have already reverted on your cancellation request.
Hope you have received the refund for your bookings.

In case of any further assistance, please write us on [protected]@easemytrip.com

Regards,
EaseMyTrip.com
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sanchit293
    Mar 20, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: No.401 2nd Floor, Prabhat Complex, Oppo. Bhumika Theater, KG Road Bangalore-560009, Bangalore, Karnataka

    I made a online flight booking through easemytrip.com portal (Ref. No. Emt[protected] where the flight was re-scheduled by air india (Del-dhm). On contacting the airlines, they confirmed that i am eligible for a full refund as per rules and they have marked a flag against my pnr so that the agent can see and initiate full refund. On calling easemytrip.com helpline, they too confirmed the same and raised cancellation request. After sometime, they sent me a mail informing my refund amount which was partial. They denied full refund and blamed it on the airlines. The call centre executives denied of any further support, denied connecting me to their managers and denied sending me any further communication for escalation or resolution. Thus, i insist easemytrip.com to process my full refund at earliest.
    Aug 7, 2021
    Complaint marked as Resolved 
    EaseMyTrip.com customer support has been notified about the posted complaint.
    Verified Support
    May 21, 2020
    EaseMyTrip.com Customer Care's response
    Dear Mr. Sanchit,

    Greetings from EaseMyTrip.com!

    We have already processed full refund of your booking.
    Hope you have received the same.

    In case of any further assistance, please write us on [protected]@easemytrip.com

    Regards,
    Care Team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prinyanka Rawat
      Mar 20, 2020
      Resolved
      Report
      Copy
      Resolved

      Address: H.no.1513, Gali no. 2, Baseluwa col, Faridabad, Faridabad, Haryana, 121003

      Sir,
      I airticket indigo 6e 31, cancelled without total refund, i request that my return flight vistara uk156 cancelled,
      So refund my tatal fare, but easymytrip cancel my ticket in normal terms, so please refund my full fare, you have sent after deduction. Pnr no bkt6ud
      Tn9ywa, dmg3xa, djmk2t,
      If require any information, pl inform
      Ravidutt [protected]
      May 28, 2020
      Complaint marked as Resolved 
      EaseMyTrip.com customer support has been notified about the posted complaint.
      Verified Support
      Apr 23, 2020
      EaseMyTrip.com Customer Care's response
      Dear Ma'am,

      Greetings from EaseMyTrip.com!

      As checked, We have processed correct refund to you . Cancellation penalty is charged by the airlines in your bookings.

      Regards,
      EaseMyTrip
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rishabah
        Mar 19, 2020
        Resolved
        Report
        Copy
        Resolved

        Address: 382470

        As per the govt norms there should not be any reschedule charges for flight tickets due to corona outbreak but i was bluffed by the tpa easemytrip completely denied to waive off any charges.

        Airlines asked me to connect with easemytrip for free reschedule/cancellation as i have booked from emt.

        There are also 300 per ticket non refundable charge by easemytrip.
        May 28, 2020
        Complaint marked as Resolved 
        EaseMyTrip.com customer support has been notified about the posted complaint.
        Verified Support
        Apr 23, 2020
        EaseMyTrip.com Customer Care's response
        Dear Mr. Rishabah,

        Greetings from EaseMyTrip.com!

        Please share your booking Id so that we can provide you the relevent information.

        Regards,
        EaseMyTrip
        I have already tried to contact easemytrip. No proper response. Ticket was cancelled already. I contacted indigo and waiting for the full amount to be refund. Can't place a call. Pls do the needful. I request you to do the needful. And he'll me to get back the amount.
        Thanks
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          snandi71
          Mar 19, 2020
          Report
          Copy

          Address: #8 TYPE-4 NIANP RESIDENTIAL, COMPLEX ADUGODI BANGALORE SOUTH, 560030

          Dear sir, we have booked our flights from blr to ccu and back.

          Our references are: 1. Emt69448227, 2. Emt69456953, 3. Emt69457202,

          Please note our booking is insured for free cancellation.

          However when we want to cancel the tickets, we found that cancellation charges are applied. Why easemy trip is cheating us.

          We need to cancel the above booking. Kindly process the booking with full refund.

          Regards

          Sumanta nandi
          Email: [protected]@gmail.com
          EaseMyTrip.com customer support has been notified about the posted complaint.
          Made a booking for 15 March 2020 from Bangalore to Patna. Payment is done but booking is pending. Please resolve this issue ASAP.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sakchi
            Mar 19, 2020
            Resolved
            Report
            Copy
            Resolved

            My booking id is emt72183596. I had booked my flight on 19th march 2020 at 11:00 o clock. The money got debited from my account but i didn't receive any email confirmation on the booking. It was an air asia flight from bangalore to kolkata on 21'st of march at 5:35 a. M the booking showed status as pending, later i checked the status through your website which said the booking has been rejected.
            I have been calling the helpline number since then i didn't receive any response.
            When will i get my refund?
            Apr 23, 2020
            Complaint marked as Resolved 
            EaseMyTrip.com customer support has been notified about the posted complaint.
            Verified Support
            Mar 21, 2020
            EaseMyTrip.com Customer Care's response
            Dear Sir,
            Greetings from EaseMyTrip

            We would like to inform you that you Booking cannot be made so we have refunded you with the full refund amount to you on[protected] which will reflect to your same mode of payment within 5-7 bank working days.

            Kind Regards,
            EaseMyTrip Team
            [protected]/[protected]Available 24X7)
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              priyash_abby
              Mar 19, 2020
              Resolved
              Report
              Copy
              Resolved

              Address: Faridabad, Haryana, 121002

              Due to frequent change in itinerary indigo has fully refunded my amount on 20th feb but since the trip has been booked through easemytrip.com the money has to be routed through the site however, i had a full faith in the site but they betrayed me.

              "the indigo has sent me the confirmation of refunded amount mail to easemytrip on 20th feb". "easemytrip also cc in mail"

              Easemytrip has given me time for 5-7 business days to get it refunded which is normal but after 7 days they said it is not initiated yet they will initiate my refund now again after 7 days they gave another lame excuses.
              And the they start misbehaving and misleading on the call.

              I dont know what to do it about a month now :' (

              Name - sk sinha
              Booking id - emt63378743
              Mob - [protected]
              Apr 29, 2020
              Complaint marked as Resolved 
              EaseMyTrip.com customer support has been notified about the posted complaint.
              I booked a flight : https://mybookings.easemytrip.com/MyBooking/FlightDetails?bid=u8+0AkCI9JUFogozUv... i applied the coupon EMTPAY.
              This was my first transaction at easemytrip and aslo through paypal on easemytrip, however paypal did not transfer the cashback of Rs 600. I satisfy all the criterias mentioned in the coupon page.

              not giving my money back and continuously misleading - Comment #3664706 - Image #0
              not giving my money back and continuously misleading - Comment #3664706 - Image #1
              not giving my money back and continuously misleading - Comment #3664706 - Image #2
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ankesh9323
                Mar 17, 2020
                Resolved
                Report
                Copy
                Resolved

                A request was raised before 72 hours of flight departure to reschedule the flight tickets. As per the govt norms there should not be any reschedule charges for flight tickets due to corona outbreak but i was bluffed by the tpa easemytrip saying that they would call back in 24 hours to confirm my rescheduled tickets but they never called back and later when i called them they completely denied to waive off any charges
                Apr 18, 2020
                Complaint marked as Resolved 
                EaseMyTrip.com customer support has been notified about the posted complaint.
                Verified Support
                Mar 18, 2020
                EaseMyTrip.com Customer Care's response
                Dear Sir,
                Please share us your booking details so that we can assist you better on the same.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kunal Shah
                  from Mumbai, Maharashtra
                  Mar 16, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Mumbai City, Maharashtra, 400026

                  Dear sir,

                  I have booked bom-mel flight through qantas airwways on 19th may, 2020. It had three flights in that. Bom - bkk, bkk-syd, syd-mel

                  But, due to coronavirus our flight to bom - bkk which is operated by bangkok airways cancelled and because of that our whole ticket refund was expected

                  After following up for 4 days then easemytrip.com people said that u have to raise request on website for cancellation we did that on 4th march, 2020

                  But since then today 13th march, 2020 i havent received the refund and they are just saying airlines have not given them confirmation

                  Its our good amount of 80, 000/- we had paid and now they are not refunding to us saying airlines has not replied them.

                  If airlines had not replied them i ask them whats communication reference i will follow up with airlines then also they are not saying.

                  And more on, today i got mail saying once airlines confirms then 5-10 days u will receive refund. Seriously?!!

                  I have already raised request 10 days back and still didnt received reply.

                  Where as my friend had booking on same flight same itenary in goibibo he has received refund and one of my other friend had booking through easemytrip but in his pnr only single ticket was there he received confirmation mail of refund processed.

                  I dont understand till when i will receive my refund. As i cannot book my other flight for bom-mel on same days.

                  I hope consumer forum people shall help me in getting my refund asap
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  EaseMyTrip.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 28, 2020
                  EaseMyTrip.com Customer Care's response
                  Dear Mr. Kunal,

                  Greetinga from EaseMyTrip.com!

                  Please share your booking reference id so that we can assist you in best possible way.

                  Regards,
                  EaseMyTrip.com
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Naramayan
                    Mar 16, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    I had a flight booked from nagpur to atlanta which i wanted to prepone. The airlines confirmed that i only have to pay the fare difference, and the rescheduling fee will be wavered. I kept on asking easemytrip customer care to call me as i wanted to reschedule it at the earliest. They called me but 48 hours later. By then the price of the flight had doubled.
                    Apr 21, 2020
                    Complaint marked as Resolved 
                    EaseMyTrip.com customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 18, 2020
                    EaseMyTrip.com Customer Care's response
                    Dear Sir/Ma'am,
                    Greetings from EaseMyTrip

                    We request you to kindly provide us with your Booking details. So that we can get this checked and assist you accordingly.

                    Regards
                    EaseMyTrip
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Atrayee Roy
                      from Hyderabad, Telangana
                      Mar 15, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 560093

                      I booked a ticket on 15/03/2020 for blr-ccu scheduled on 20/03/2020 but no e-ticket was generated. I paid an amount of rs 6368. Please initiate the refund process as soon as possible. I tried contacting customer care and also via email but no proper response.
                      Email - [protected]@gmail.com
                      Flight - 6e-344
                      Name - atrayee roy
                      Transaction type - upi
                      +1 photos
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      EaseMyTrip.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 29, 2020
                      EaseMyTrip.com Customer Care's response
                      Dear Sir,

                      Greetings from EaseMyTrip.com!

                      This is to inform you that, we have already processed the refund of your booking on 15th March itself.

                      Cust Ref No is[protected]

                      In case of any further assistance, please write us on [protected]@easemytrip.com

                      Regards,
                      Care Team
                      I booked the ticket and the transaction is complete but I didn't received the ticket

                      booking amount deducted but no e-ticket generated - Comment #3662626 - Image #0
                      EaseMyTrip.com Customer Care's response, Mar 17, 2020
                      Verified Support
                      Dear Sir/Ma'am,
                      Greeting from EaseMyTrip

                      We would like to inform you that your booking cannot be made so your full refund has already proceed from our end for the Booking id EMT71916268 and it will reflect to your same mode of payment within 5-7 bank working days.

                      Kind Regards,
                      EaseMyTrip Team
                      011-43030303/011-43131313 (Available 24X7)
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kuchey
                        Mar 15, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        I booked 1 ticket from new delhi to srinagar on 12th mar 2020
                        Booking id is emt71852830
                        Even though the money (1864 rs) has been deducted from my bank account yet the booking status not confirmed. I checked the pnr status but showing that invalid pnr (L6ki5k) and and invalid flight no. (I5-709)
                        I've been calling them on both the customer care service numbers provided but no one is picking up my calls. Please check and send the ticket on my email id.

                        [protected]@gmail.com
                        May 16, 2020
                        Complaint marked as Resolved 
                        EaseMyTrip.com customer support has been notified about the posted complaint.
                        Mar 15, 2020
                        Updated by Kuchey
                        Dear team,

                        I booked 1 ticket from New Delhi to Srinagar on 12th Mar 2020
                        Booking ID is EMT71852830
                        even though the money (1864 rs) has been deducted from my bank account yet the booking status not confirmed. I checked the PNR Status but showing that Invalid PNR (L6KI5K) and and invalid flight No.(I5-709) Please check and send the soft copy of ticket on my mail id

                        Regards
                        Mudasir majeed
                        Verified Support
                        Apr 12, 2020
                        EaseMyTrip.com Customer Care's response
                        Dear Sir/ma'am,
                        Greetings from EaseMyTrip
                        We would like to inform you that your provided pnr is showing us confirmed in our portal. If there is any changes you will directly receive message from the airline side.
                        Regards
                        EaseMyTrip
                        I've booked indigo flight tickets on easemytrip. Money is debited and I've received a mail from easemytrip stating that my booking is still pending.
                        Booking id : EMT71851541
                        I'm flying the next day itself and I haven't received my ticket confirmation yet. Kindly look into it at the earliest. I don't have time and it's very urgent .

                        ticket status - Comment #3662794 - Image #0
                        EaseMyTrip.com Customer Care's response, May 6, 2020
                        Verified Support
                        Dear EaseMyTrip patron,

                        Greetings From EaseMyTrip.

                        We would like to inform you that your booking was confirmed and status was already updated.

                        Kind Regards,
                        EaseMyTrip Team
                        011-43030303/011-43131313 (Available 24X7)
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Muzahir Qureishi
                          from Powai, Maharashtra
                          Mar 15, 2020
                          Report
                          Copy

                          Address: Mumbai City, Maharashtra, 400058

                          It has been more than 2 months since the time i have been requesting for the full refund of my ticket amount against pnr no. Vbgvkj.

                          The reply from airvistara: we wish to inform you we have authorized the refund for the remaining amount with the acm number#[protected] for the amount of 8, 484inr (1414inr per person) received on 22 feb 2020. Still esemytrip is not bother to respond.
                          EaseMyTrip.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kavyaku
                            Mar 15, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Dear team,

                            I have booked two tickets from auh to cok for two persons, due to present corona situation cancelled the same. Then i got a confirmation email and refund email stating that refund amount is credited to your account. But still the same amount is not yet reflected in my bank account.

                            Please find ticket id details below,

                            Ticket id: 3927193

                            Booking cancel request number : 846406
                            Aug 10, 2021
                            Complaint marked as Resolved 
                            EaseMyTrip.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 28, 2020
                            EaseMyTrip.com Customer Care's response
                            Dear Sir/Ma'am,

                            Greetings from EaseMyTrip.com!

                            This is to inform you that, we have already processed your refund on 14th March.
                            Refund Amount - 25920.00
                            Bank ARN number is - IXGASJWFY3

                            In case of any further assistance, please write us on [protected]@easemytrip.com

                            Regards,
                            Care Team
                            My booking status for Booking ID EMT71909391 is shown as Pending.
                            Please confirm ticket as soon as possible and send me airline PNR.

                            Please complete my booking ASAP and let me know my Airline PNR Number ASAP.

                            refund is still not reflected in bank account - Comment #3662727 - Image #0
                            EaseMyTrip.com Customer Care's response, May 6, 2020
                            Verified Support
                            Dear EaseMyTrip patron,

                            Greetings From EaseMyTrip.

                            We would like to inform you that your booking has been rejected due to non-availability of seat in same fare.

                            Refund already has been processed to the original mode of payment.

                            Kind Regards,
                            EaseMyTrip Team
                            011-43030303/011-43131313 (Available 24X7)
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dharanjit Riang
                              Mar 14, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: New Delhi, Delhi, 110009

                              Looking for emergency help, before proceeding with next booking.

                              We have book a ticket from the easemytrip with a
                              1. Email id: [protected]@gmail.com, 2. Mobile no. [protected]

                              Easemytrip transaction id: 71961195

                              Bank account transaction id:[protected] towards upi i'd easemytrip. [protected]@axisbank.

                              On 14.03.2020

                              I have call a easemytrip customer service many a times, and has email as well. But no response nor call back.
                              +1 photos
                              Apr 17, 2020
                              Complaint marked as Resolved 
                              EaseMyTrip.com customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 16, 2020
                              EaseMyTrip.com Customer Care's response
                              Dear Sir, Please allow us some time we will check and update you on a priority.
                              Please refer to PNR UJU3WW being 3 tickets booked with Indigo ffrom bangalore to trivendrum dep dtd 9th April 20 beeh cancelled, the proceeds has been transfered to your account, on 10th Mar 2020, pl credit the same along with old tax credit recd by you from INDIGO to my account immediately
                              M [protected]
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vishnu ChaturVedi
                                Mar 14, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Hi easemytrip,

                                I have a flight from new delhi to chennai with air india on 16th march with booking id : emt70526624 but accidentally i clicked on rescheduled button and it is showing reschedule requested. But i dont want to reschedule it.

                                Please help me out to resolve this issue.

                                Airline details:

                                Flight number : ai-540
                                Pnr : y9fld

                                Thanks and regards
                                Vishnu chaturvedi
                                Apr 24, 2020
                                Complaint marked as Resolved 
                                EaseMyTrip.com customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 17, 2020
                                EaseMyTrip.com Customer Care's response
                                Dear Sir/Ma'am,
                                Greetings from EaseMyTrip

                                We would like to inform you that as checked with your provided booking details your Booking is not on reschedule request. Your Booking is confirmed.

                                Regards
                                EaseMyTrip
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sugank_2001
                                  Mar 14, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Booking id - emt71410911

                                  I was mailing you for my refund and there is no proper response from you. I tried calling u. I cannot reach contact you as the number is busy. I request you to share the number to call you and i would like to know about the refund amount.

                                  As i checked with indigo about the cancellation i made 3 days before and i got to know that the amount has been already refunded to the travel agency. As i booked through your travel agency. I request you to refund the amount as soon as possible. Please do not delay.

                                  Please let me know the status.. I am tired of mailing you for this issue.. I request you to resolve this issue and pay back me the money i paid for flight ticket

                                  Thanks
                                  Apr 23, 2020
                                  Complaint marked as Resolved 
                                  EaseMyTrip.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 16, 2020
                                  EaseMyTrip.com Customer Care's response
                                  Dear Sir, Sorry for the delay we will get this checked with the concerned team and get back to you.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Maharshi Subhash
                                    Mar 14, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Dear sir/madam,

                                    I would like to say that pnr no: abjlka and actsvy
                                    Airline pnr: yfx19 and j2fyg (Tickets are attached to this email)
                                    The above pnr no. Has been done for travel from bhubneshwar to dehradun.
                                    Now, we would like to cancel our tiket as a precautionery, because the flight travel can not be safe due to corona virus infections.
                                    On this special cause of cancellation kindly refund the maximum amount which could be possible, in light of the good will of the company.

                                    With best regards,

                                    This email has been sent to [protected]@easemytrip.com
                                    On 12th march, but, they neither cancelled nor refunded the amount. However, the tickets were attached to the email.

                                    Why they are delaying is not appropriate?
                                    Aug 15, 2021
                                    Complaint marked as Resolved 
                                    EaseMyTrip.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 06, 2020
                                    EaseMyTrip.com Customer Care's response
                                    Dear EaseMyTrip patron,
                                    Greetings from EaseMyTrip.com

                                    Thank you for writing your query to us.

                                    As per airline cancellation policy Customer should not cancel their booking at EaseMyTrip or Air-India Call center under this travel period as Air-India will refund the amount after deducting the cancellation penalty fees, and Air-India will take 45-60 days for the refunds to be processed.

                                    Please find airline policy here, https://www.easemytrip.com/airindia-waiveroffer-during-coronavirus.html

                                    We would be glad to help you. Please feel free to contact us in case of any other assistance.

                                    Kind Regards,
                                    EaseMyTrip Team
                                    [protected]/[protected]Available 24X7)
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      ꯀꯔꯨꯅꯥ ꯀꯣꯟꯁꯝ
                                      Mar 14, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Yesterday a booking had been made on your app and the fare amount had been debited from my bank account but the booking was not confirmed. So, I'd like to know when the amount will be refunded back to my account. Please look into the matter and proceed with the process of refund as soon as possible. My booking id is EMT71906188 and the ticket id is 3923043.
                                      +1 photos
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      EaseMyTrip.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 27, 2020
                                      EaseMyTrip.com Customer Care's response
                                      Dear Sir/Ma'am,

                                      Greetings from EaseMyTrip.com!

                                      We have already processed full refund of your booking on 13th March(Same day)

                                      Bank ARN number is - IXGASMBTR3

                                      In case of any further assistance, please write us on [protected]@easemytrip.com

                                      Regards,
                                      Care Team
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        athar_ejaz
                                        Mar 14, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I had booked a flight for 2 people from blr to ccu, flight no: 2427, rs 13384 was deducted but the ticket is still pending
                                        The flight is in less than 36hrs
                                        And nobody picking up the call as well as no activity on email
                                        Booking id: emt71913937
                                        Complain ticket no. : 3924004
                                        Previously it was showing on the my bookings app as upcoming trip, now after sending an email that is also not appearing
                                        +2 photos
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        EaseMyTrip.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 27, 2020
                                        EaseMyTrip.com Customer Care's response
                                        Dear Sir/Ma'am,

                                        Greetings from EaseMyTrip.com!

                                        We have already processed your full refund of INR 13384 on 13th March(Same day)

                                        Bank ARN Number is -74332740074007344522538

                                        In case of any further assistance, please write us on [protected]@easemytrip.com

                                        Regards,
                                        EaseMyTrip.com
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit