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EaseMyTrip.com Complaints & Reviews

3.3
Last updated Apr 16, 2024
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EaseMyTrip.com reviews & complaints page 41

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S
Shreyas2305
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They cancelled my bookings without my permission

Hi i have done bookings on the portal for april 24th due to lockdown my flight was cancelled. Pnr number u72lhp and jytexd. I had requested for full refund after awhile the backend team had made a mistake of requesting for cancellation. I was almost charge the complete fare cost for the mistake done by easemytrip. So i wanted my pnr number back or easemytrip to pay me the cancellation fee charged for me as it was their fault for requesting...
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K
kittum
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding full refund

Address:-

Dear sir

Air india is always a preference for an indian who wishes to travel in india or overseas since it has a culture and tradition of delighted customer experience.

In the month of feb'20 me and my family had decided for a vacation at goa in the month of may'20 as per our leaves sanctioned being a salaried employees.

As you are aware that the world was badly impacted with covid-19 pandemic...
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I booked one ticket through easemytrip and pnr was dq5w8b. The booking amount was 10700. I cancelled that ticket and airline refunded the whole amount but easemytrip returned only 9016.

It has been nearly more than a month and still i didn't get my whole amount....
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A
akash pillai
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue against refund amt

My booking id emt70331826 due to covid i cancelled my flight on 13 august and full amt is to refund it but no one respond come from accounts team when ever i called they tell it is in process and take 7 days but no one has taken it seriously i called again and again they told me that my payment gateway phone pay not accepting the payment and it has been transferred through neft on 1 sep i agree with them and waiting for their mail for sending...
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Have booked 3 round trip international flight tickets from delhi to brussels dated 15th may 2020 (Aeroflot flight number su-235, su 2168) and return on 27th may 2020 via aeroflot flight number su-2169, su-232.

Flight has been cancelled by the airline amidst covid and it has been almost 5 months but there has been no information provided by the company regarding refund of my booking amount.

Booking id : emt70078385...
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N
neel11
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Not refunding money

I booked a flight ticket from EaseMytrip.com, it costs me 4259.
before 30days of travel date, EaseMytrip informed me that, flight got cancelled, and after that they are not paying my ticket money.

Please find the ticket booking id
EMT73063200...
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N
NABARUN SAHA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund status of flight cancellation

I have cancelled my ticket having booking no EMT69043403, EMT69047798, EMT69048959, EMT69049530, EMT69048864 on 10th August 2020.
I have already talked with customer care 3 to 4 times. Everytime they are saying that my refund would be done through manually, and within 72 hours i will get a email regarding my bank details etc ets. But 9 days gone. I have neither received an email nor refund. It is very unfortunate to get this kind of...
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M
Munia Munne
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Money refund

I have booked an Indigo flight ticket on 3rd March 2020 from Visakhapatnam to Kolkata. Flight PNR NO. BWDMTH. But the flight has been cancelled due to Covid 19. The money has been refunded by Indigo to you. I did not get the refunded money still. I need my money back....
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K
Kmajhi99
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight schedule time change

Address:AT/PO-PENDRAWAN, P. S-KOMNA, DIST-NUAPADA, ODISHA, PIN-766106
Website:Consumercomplaints. In

9aug booked vistra airlines ticket show the booking confirmed next day sms for mobile your flight schedule time change, i told vistra custamor care cancel my ticket. He is say okay
Your money fully refunded, she is told me contact for travel agency, i am booked easemytrip.com. Then emt custamor commitment after 20days your money is credit by account. But he lie. After 30days can't giving money
How can you assist you custamor...
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S
Shivanand Ainapure
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Refund amount not credited

Address:Jugul Athani Belagavi 591242, Near tower

Dear
Sir
I'm Shivanand Gharabude I have canceled my ticket PNR JIHF7Z on 04/08/2020 but Refund amt still not credited so please credit my amt as possible as early...,...
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S
souravmicrosoft
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Cancellation charges refund issue

Address:New Delhi

I did a normal cancellation of flight kolkata to Bangalore.
As per cancellation policy I suppose to get around 750rs a refund, I have confirmed the same with easemytrip cc.

Its been more than a month I am not getting my refund after following up with Easemytrip customer care countless time.

I cancel my flight way before the actual date of flying.
PNR is JD95L

You may reach out to...
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A
Arshiya Binth Ateequr Rehman
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Regarding deduction of money

I have done my booking frm dhule to pune on 16 aug 20... My money is deducted bt booking nt yet confirmed.. Plz refund my money or confirm my booking.....
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Hi,

I made a booking on 3rd june from hyderabad to delhi, the money was deducted and the booking was not completed. I raised a dispute with my kotak bank and they informed that the issue is on your end and it shows as settled from your side.

Please look into this issue. I am affected by this issue and need resolution as quickly as possible.

The payment was made through kotak pg and the amount...
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Money deducted although booking not done. Please return my money as early as possible....
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S
from Mumbai, Maharashtra
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refund the amount which charged extra.

Hi team,

Please find the case id:[protected], which i logged a complaint on 11 july 2020 in ease my trip for charging 10 thousand more for travelling and there colleague informed me that they will refund, but till yet they have not refunded my money....
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M
mukta09
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after payment my booking status is showing pending, please resolve

Address:rohini

I just booked 1 ticket (Roundtrip) from ahmedabad to delhi on 4 aug 2020
Booking id is emt73680080
Even though the money rs.6253.00 has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. Need to confirm my tickets....
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Address:Easy Trip Planners Ltd. Delhi. Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 (India)

I had booked ticket with the airlines for 3 passengers initially (Pnr : vq5kfe, booking ref no : emt[protected] initially for which the flight was cancelled due to covid issue and i was give a credit shell.

Then i booked again using the credit shell for the below mentioned booking emt[protected]Pnr nff8mi)

Airlines have said they have refunded for the earlier pnr : vq5kfe full refund but i have received recently...
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K
Kushal Pal Singh Teotia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Awaiting refunds for last 02 months

Dear Sir/Ma'm,

Air India Flight from Delhi to Hyd for 07 Jun 20 was rescheduled vide Ref EMT 72940116 by paying DIFF. Amount of Rs 4298/- for which ticket rec'd with PNR JWNVO but having NO TICKET NO. (with pending status). Later while CHECK-IN, PNR was shown as "INVALID".

This rescheduling was done against Pandemic cancelled flight, earlier booked PNR YNN7T by AI Flight from Delhi to Pune for 05 Apr 20 vide...
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I have booked my flight on dated 5 aug - 5aug booking id emt73403934 from allahabad to raipur, but now it is showing that the flight has been cancelled by the airline. So i want my money to be refunded as early as possible. Airline: indigo, booking site: easemy trip,......
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M
Medha Yalangi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduct my amount

I tried to book train tickets, those are not booked but my amount was deducted. L have called to the ease my trip people couple of times they keep saying we will send mail nd we will rectify ur problem but they didn't solve my problem yet. They didn't sent any mail. Worest booking interface.in that page first it takes irctc id nd then take our payment thats it, our money will deduct nd the page will not respond more....
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