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EaseMyTrip.com Complaints & Reviews

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Last updated Jun 18, 2024
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EaseMyTrip.com reviews & complaints page 41

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S
sukanya choudhury
from Bengaluru, Karnataka
Sep 18, 2020
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Regarding refund of tickets booked during lockdown

I had booked a trip to srinagar from kolkata or 1st may 2020 through easemytrip.com.
Due to lockdown in india, trip could not happen and i was told by easemytrip to directly contact Indigo airlines.
I contacted Indigo in April 2020 before the trip date and they refunded the entire amount of Rs.25342 as credit shell with a validity of one year.
Recently, on 16th october when I contacted Indigo for a query, I got to know...
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brcjktikar
Sep 18, 2020
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Refund not received

Address: Delhi Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 (India) Email us: [email protected] Call us: 011 - 43131313, 43030303
Website: www.easemytrip.com/contact-us.html

My boking id number 67710984 this refund arrived n iddi go flight after 3 monht complain to thiis compnet but not refund my re i last 42 day wait and 36 time mail complain but comnet not sent my refund last 16 sep 2020 compney ask me 48 hours refund your account but not arrived my refund...
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Deeksha Dadwal
Sep 17, 2020
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Ticket not booked but money is debited

I booked 1 ticket from Bangalore to Amritsar for 26 sept 2020 at 13:10 hrs. Ticket is not booked and money is already debited from account. Please help me in refund of the money as I've already booked a new ticket....
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S
Shreyas2305
Sep 16, 2020
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They cancelled my bookings without my permission

Hi i have done bookings on the portal for april 24th due to lockdown my flight was cancelled. Pnr number u72lhp and jytexd. I had requested for full refund after awhile the backend team had made a mistake of requesting for cancellation. I was almost charge the complete fare cost for the mistake done by easemytrip. So i wanted my pnr number back or easemytrip to pay me the cancellation fee charged for me as it was their fault for requesting...
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kittum
Sep 16, 2020
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regarding full refund

Address: -

Dear sir

Air india is always a preference for an indian who wishes to travel in india or overseas since it has a culture and tradition of delighted customer experience.

In the month of feb'20 me and my family had decided for a vacation at goa in the month of may'20 as per our leaves sanctioned being a salaried employees.

As you are aware that the world was badly impacted with covid-19 pandemic...
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Soumyag18
Sep 16, 2020
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refund related issue for pnr dq5w8b

I booked one ticket through easemytrip and pnr was dq5w8b. The booking amount was 10700. I cancelled that ticket and airline refunded the whole amount but easemytrip returned only 9016.

It has been nearly more than a month and still i didn't get my whole amount....
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A
akash pillai
from Gurgaon, Haryana
Sep 12, 2020
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Issue against refund amt

My booking id emt70331826 due to covid i cancelled my flight on 13 august and full amt is to refund it but no one respond come from accounts team when ever i called they tell it is in process and take 7 days but no one has taken it seriously i called again and again they told me that my payment gateway phone pay not accepting the payment and it has been transferred through neft on 1 sep i agree with them and waiting for their mail for sending...
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Nikhil19kmr
Sep 10, 2020
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Refund of booking amount of cancelled flight

Have booked 3 round trip international flight tickets from delhi to brussels dated 15th may 2020 (Aeroflot flight number su-235, su 2168) and return on 27th may 2020 via aeroflot flight number su-2169, su-232.

Flight has been cancelled by the airline amidst covid and it has been almost 5 months but there has been no information provided by the company regarding refund of my booking amount.

Booking id : emt70078385...
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N
neel11
Sep 7, 2020
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Not refunding money

I booked a flight ticket from EaseMytrip.com, it costs me 4259.
before 30days of travel date, EaseMytrip informed me that, flight got cancelled, and after that they are not paying my ticket money.

Please find the ticket booking id
EMT73063200...
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NABARUN SAHA
Sep 2, 2020
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Regarding refund status of flight cancellation

I have cancelled my ticket having booking no EMT69043403, EMT69047798, EMT69048959, EMT69049530, EMT69048864 on 10th August 2020.
I have already talked with customer care 3 to 4 times. Everytime they are saying that my refund would be done through manually, and within 72 hours i will get a email regarding my bank details etc ets. But 9 days gone. I have neither received an email nor refund. It is very unfortunate to get this kind of...
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Munia Munne
Sep 2, 2020
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Money refund

I have booked an Indigo flight ticket on 3rd March 2020 from Visakhapatnam to Kolkata. Flight PNR NO. BWDMTH. But the flight has been cancelled due to Covid 19. The money has been refunded by Indigo to you. I did not get the refunded money still. I need my money back....
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Kmajhi99
Sep 1, 2020
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Flight schedule time change

Address: AT/PO-PENDRAWAN, P. S-KOMNA, DIST-NUAPADA, ODISHA, PIN-766106
Website: Consumercomplaints. In

9aug booked vistra airlines ticket show the booking confirmed next day sms for mobile your flight schedule time change, i told vistra custamor care cancel my ticket. He is say okay
Your money fully refunded, she is told me contact for travel agency, i am booked easemytrip.com. Then emt custamor commitment after 20days your money is credit by account. But he lie. After 30days can't giving money
How can you assist you custamor...
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Shivanand Ainapure
Aug 25, 2020
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Refund amount not credited

Address: Jugul Athani Belagavi 591242, Near tower

Dear
Sir
I'm Shivanand Gharabude I have canceled my ticket PNR JIHF7Z on 04/08/2020 but Refund amt still not credited so please credit my amt as possible as early...,...
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souravmicrosoft
Aug 17, 2020
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Cancellation charges refund issue

Address: New Delhi

I did a normal cancellation of flight kolkata to Bangalore.
As per cancellation policy I suppose to get around 750rs a refund, I have confirmed the same with easemytrip cc.

Its been more than a month I am not getting my refund after following up with Easemytrip customer care countless time.

I cancel my flight way before the actual date of flying.
PNR is JD95L

You may reach out to...
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A
Arshiya Binth Ateequr Rehman
Aug 15, 2020
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Regarding deduction of money

I have done my booking frm dhule to pune on 16 aug 20... My money is deducted bt booking nt yet confirmed.. Plz refund my money or confirm my booking.....
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shivam756
Aug 12, 2020
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Money deducted but booking not completed

Hi,

I made a booking on 3rd june from hyderabad to delhi, the money was deducted and the booking was not completed. I raised a dispute with my kotak bank and they informed that the issue is on your end and it shows as settled from your side.

Please look into this issue. I am affected by this issue and need resolution as quickly as possible.

The payment was made through kotak pg and the amount...
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shipno6837
Aug 7, 2020
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Money deducted although booking not done

Money deducted although booking not done. Please return my money as early as possible....
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from Mumbai, Maharashtra
Aug 7, 2020
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refund the amount which charged extra.

Hi team,

Please find the case id:[protected], which i logged a complaint on 11 july 2020 in ease my trip for charging 10 thousand more for travelling and there colleague informed me that they will refund, but till yet they have not refunded my money....
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mukta09
Aug 4, 2020
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after payment my booking status is showing pending, please resolve

Address: rohini

I just booked 1 ticket (Roundtrip) from ahmedabad to delhi on 4 aug 2020
Booking id is emt73680080
Even though the money rs.6253.00 has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. Need to confirm my tickets....
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J
Joseph Amaze
Aug 3, 2020
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Non receipt of refund money deposited by Airlines

Address: Easy Trip Planners Ltd. Delhi. Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 (India)

I had booked ticket with the airlines for 3 passengers initially (Pnr : vq5kfe, booking ref no : emt[protected] initially for which the flight was cancelled due to covid issue and i was give a credit shell.

Then i booked again using the credit shell for the below mentioned booking emt[protected]Pnr nff8mi)

Airlines have said they have refunded for the earlier pnr : vq5kfe full refund but i have received recently...
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