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EaseMyTrip.com Complaints & Reviews

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Last updated Apr 16, 2024
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EaseMyTrip.com reviews & complaints page 43

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P
Pcmrpcmr
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Refund not processing

I have booked flight in easemytrip and the airline was indigo. Indigo has cancelled the flights and processed refund to easemytrip however, i did not received the full refund from easemytrip. Total refund inr 11018, received refund from easmytrip inr 3713. I am chasing easemytrip since 3 months for the refund but they are just playing with emails. I have shared the evidence also that indigo has processed the refund but still they are not...
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Ajit Kumar Paul.
from Mumbai, Maharashtra
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Return of difference fair.

Address:AIR INDIA.

My emt72716982 was rescheduled the date as flight was not available on that date. And fresh ticket was issued and fair was rs.2950/. But ticket was purchase on rs.3814/. So the difference amount is to be return in my bank a/c. Sector was ccu - ixa. Changed date was 03 june 2020. So please confirm the issue and arrange to return the difference amount.
With thanks.
A. K. Paul.
Ph. [protected].
[protected]@rediffmail.com...
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G
godsevicky
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refund issues.

Dear sir/madam,
I had booked ticket on 22nd march 2020 through easemytrip app and i cancelled that ticket in mind of month of april. My ticket cost was 4164. I followed up to easemytrip for claiming refund last 2 months. Finally yesterday i received mail from easemytrip team regarding refund status, in that mail they said that only rs.1164 will be refund. I expect to deduct cancellation charges as 25% becoz i cancelled my ticket before...
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S
samyak211
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train ticket refund not received

This is to inform you that refund for my train ticket is not received till now. I am providing the necessary details below:-

Transaction id : [protected]
Pnr no. : [protected]
Date of boarding:19 jun 2020 15:35
Date of journey: 19 jun 2020

Please refund me as soon as possible

Regards...
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mahesh2013
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharging and fraud

Address:Noida

Dear sir
Ease my trip is not a customer friendly
Company. Their customer care is pathetic and useless with some silly response to simply close the incident.
Now they are overcharging and into more of a fraudulent practices.
For my pnr no culskf for air asia flight to kolkata from delhi.
It happened that flight got cancelled due to covid 19 and reschedule was supposed to be free and unlimited times. But rather...
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Surajit Das786
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received - emt72841763

A flight ticket of vistara was cancelled by the airline due to some operational reason on 28th may 2020, the airline has confirmed in mail that they have marked this booking as full refund. Tried to communicate with emt team many time. But it's totally waste of time, i need my money back asap.

Booking id: emt72841763
Pnr : px5eqt
Mobile: [protected]...
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pratikagxx
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easemytrip declined to assist

Address:Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 (India)

"please note the underlying 3 pnr numbers for flight going from surat to raipur via delhi
However you added a 3rd flight in between at nagpur. This was unacceptable and we cannot make this travel.
Please note the pnr numbers and please issue complete refund at the earliest.
Pnr - hrfg7 - prakash agarwal - 6th may
Easemytrip id emt[protected] keshav agarwal - 7th may
Pnr - jwj7t - shyama agarwal - 27th april"br...
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Address:Plot 29, Gulmohar Park colony,hyderabad

Booked a ticket on may 9th but due to extension of lockdown flight was cancelled by airlines. When requested for a reschedule there were no flights and the one that is available they are askin for a extra amount. Why should i pay extra. Its the airlines they should organize and consider for the safe travel of the customer without any extra charges. This is what airlines and ease my trip are playing with the emotions of people and looting...
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Amd to pune flight Amount debited but tkt not confirmed yet...
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Sanjitkumar Ningthouja
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no pnr or booking i'd have sent yet

Address:Chakkarpur Gurgaon Haryana India 122002

Hi, I have booked ticket for 15 June 2020 in Air India AI-889 but payment has also done. I m not getting booking details yet. My email id is meitei.[protected]@gmail.com and phone number is [protected]....
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Debjani Burman Roy
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Amount deducted but no sms

I booked a ticket from mumbay to kolkata for 25th aug 20. Amount deducted but no sms or mail came to me...
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Pradeep41
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My booking status is pending

Address:Vill -rijhora po- rehmapur dist -bulandshahr

I just booked 3 tickets from new delhi to srinagar on 12 june 2020 Booking id is EMT 72893538 even through the money(16, 686 rs) deduted from my account yet the booking status is pending i have been calling them both customers no but no one picking my call i dont get what kind of a service they are providing all i want is them to confirm my tickets...
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I was trying to book my flight but i didnt get any conformation mail and the amount got deducted from my bank. please get back to me asap....
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S
Sazid alam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc has been refunded in 18 may still easemytrip not refund i was email him many times no one solve my solved my issues

This is inform to you my sazid alam.
I booked train ticket due covid 19 indian railways has been refunded my money on 18 my which pnr no. Is [protected]
But easemytrip not given satisfaction. They always deny.

I contacted him through wataap but service is worst they just hold you 5-7 hours to reply.

And tell me we not help you train ticket is not our business then told if this is not your business...
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A
Aswin Thakker
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Covid related cancellation

Dear sir
I am surprised to hear from goindigo that my return flight is on from mumbai to coimbatore when you have already intimated me regarding the cancellation of the above ticket with pnr gqiftr. Also note that you have also cancelled my onward journey from coimbatore to mumbai on 29.5.20 and how do you expect me to return from mumbai (Same pnr for onward and return journey as it is a round trip)
In the above circumstances...
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A
akhilmathew077
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received -EMT71416854

03 – March -2020 – Ticket Booking –Booking ID: EMT71416854
DXB- CNN- Goair Flight PNR : B3JFRI
Amount Charged: 13, 494.00 Rs (725.34aed)
19-March -2020 - Cancelling Requested
20-March-2020 - Cancellation Accepted
Refund Promised: 9596.00
20-March-2020 - Amount received 4, 324.83 Rs
(209.63AED @asper 28/5/2020 rate)

Balance 5, 271.17Rs not received...
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Hi,

With this above complain no. Of emt, i am yet to receive the insurance copy of flight ticket which i booked in august 2019.
I have cancelled the fight ticket and yet to get final settlement.

And, due to non-availability above two documents i am not able to raise insurance claim with liberty insurance.

Hence, as struggling last two weeks, request you to share the documents at the earliest...
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C
chetan.lad
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not providing

Address:Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 (India)

I booked my ticket on 2 march 2020 from goa to surat for 6 April 2020 in spicejet by EaseMyTrip.com. Due covid-19 pandamic lock down was started from 25 march. So i cancelled ticket on 1st april 2020. I purchased free cancellation insurance option with ticket when i was booked my ticket. But till date i didn’t get any refund. They are telling airlines provide credit shell for future travel but I don’t have any travel plan in future so,...
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pappu chavan
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Train ticket

Address:Karnataka Bijapur

Maine train ki 4 tickets book kiye the 1 june "thrissur" to "karwar" ke liye. Mere account se paise chale gaye hai but tickets nahi mile.
[protected]...
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Address:Delhi to Bagdogra

I have booked a flight ticket. Amount dudected. But didn't get any mail or sms regarding booking....
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