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EaseMyTrip.com Complaints & Reviews

3.3
Last updated Jun 18, 2024
Complaints 1311
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EaseMyTrip.com reviews & complaints page 42

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K
Kushal Pal Singh Teotia
Aug 2, 2020
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Awaiting refunds for last 02 months

Dear Sir/Ma'm,

Air India Flight from Delhi to Hyd for 07 Jun 20 was rescheduled vide Ref EMT 72940116 by paying DIFF. Amount of Rs 4298/- for which ticket rec'd with PNR JWNVO but having NO TICKET NO. (with pending status). Later while CHECK-IN, PNR was shown as "INVALID".

This rescheduling was done against Pandemic cancelled flight, earlier booked PNR YNN7T by AI Flight from Delhi to Pune for 05 Apr 20 vide...
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Hãŕšh Pãwäř
Jul 31, 2020
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Flight cancelled but refund not given by company

I have booked my flight on dated 5 aug - 5aug booking id emt73403934 from allahabad to raipur, but now it is showing that the flight has been cancelled by the airline. So i want my money to be refunded as early as possible. Airline: indigo, booking site: easemy trip,......
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Medha Yalangi
Jul 30, 2020
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Deduct my amount

I tried to book train tickets, those are not booked but my amount was deducted. L have called to the ease my trip people couple of times they keep saying we will send mail nd we will rectify ur problem but they didn't solve my problem yet. They didn't sent any mail. Worest booking interface.in that page first it takes irctc id nd then take our payment thats it, our money will deduct nd the page will not respond more....
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Debanjan Chatterjee
Jul 30, 2020
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Flight cancelled by Singapore airlines, amount yet not refunded

Address: Mumbai

We booked our ticket, via EaseMyTrip, during pandemic, flight was cancelled by Singapore airlines and declared for full refund, but yet the money is not refunded.
Every time we send a mail to their customer care department a new person reverts by saying w e will get back to you but no one reverts after that....
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Bhagyoni Lonare
Jul 29, 2020
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Booking not confirmed

I have booked a ticket and my account also deducted but the booking is not confirmed some error occurred on the page...
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Anandskr
Jul 27, 2020
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Refund fraud

I have booked ticket from easemytrip indigo flight pnr HHKTWP.

As the flight reschedule by indigo and show plan B for cancellations without any charges .so i have cancelled the flight ticket pnr HHKTWP and they show the refund amount 6264 .
I have approached easemytrip refund and they send the email stating rs 2286 only.
They refund only 2286 .i have called to there customer care they only replied i have informed...
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Babul sahu
Jul 26, 2020
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Payment done but ticket not received

Payment done then booking details not showing in app or email also...
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Hi All,

I booked Indigo ticket PNR LI79RM of Rs 4, 264 from EaseMyTrip. Flights got cancelled due to Covid-19 Travel Restrictions. I got email from Indigo that they have processed the full refund to the travel agency account used at the time of booking the reservation but EaseMyTrip has not refunded my money. I contacted EaseMyTrip. Their customer care is not reachable. I also wrote emails to their customer care id [protected]@easymytrip.combr...
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ankurpathak101
Jul 24, 2020
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Refund denied on refundable ticket

Address: Building No 223, Patparganj Industrial Area, Patparganj, New Delhi, Delhi 110092

I booked ticket worth rs 25100/- on 10th jul'20 with id. Emt73368457, for delhi-sharjah. Clearly mentioned in ticket that it is cancellable @ charge of rs.3700/pax per passenger.

I applied for cancellation on 12th, yet the refund/ refund confirmation is not been issued to me till date, on connect with airline, they denied any refund & told to connect with easemytrip only, who have communicated the cancellation option & is a...
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Md Aslam Khan
from New Delhi, Delhi
Jul 23, 2020
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Booking not confirmed, Payment not reversed

I booked a ticket from Patna to Delhi on easemytrip.com, first they showed me the actual price same as other portal have but while booking they lower the amount with the message displayed "Your fare has been reduced by 3500 to 2300" I again checked on the other websites such as MMT in case they also have reduced price but didn't get anything change their, so booked the tickets from easemytrip.com and once payment has been done the dashboard...
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ad2020
Jul 16, 2020
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refund not issue and its almost 3 months

Hi team,

I had booked europe land package from easemytrip.com but due to covid19 it got cancel, i have requested for refund in month of march-2020 and till now no update and they are not picking my calls nor replying to my email.

Package detail :

Booking id :qryinthol10nov190293
Traveler: 2 [ amit dubey | stuti ojha]
No. Of days : 12 days
Travel date : 20th april to 2nd...
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C
cmbachhawat
Jul 4, 2020
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non-receipt of refund against cancelled airtickets

I had made bookings in my wife's name through easemytrip and subsequently these were cancelled due to cancellation of flights / otherwise and full refunds have been made to easemytrip by the cocerned airline. But this has been refunded to me by easemytrip, despite follow-up, as detailed below, for more than 2 months or so.
1.20.3.20 kol-jodhpur emt69191528 g9dwtp - spicejet cancelled through airline – full refund rs. 4794/=/= (Rs...
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Vinney Kumar
Jul 4, 2020
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Money got debited but no flight was booked

Hi team,
I have an escalation regarding the booking on easemytrip poral.
On june 2, 2020 i was trying to book a flight from mumbai to jaipur.
After validating all the details, i resume to pay the fare but somehow i got an error page after making the payment.
I tried contacting the easemytrip employee through whatsapp chat and he said no payment has been received, ask me to check with bank.
I did open a...
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V
Vikas5335
Jul 2, 2020
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flight booking pending max. time

Address: Building Number - 223, Patparganj Industrial Area, New Delhi 110092 (India) TEL:011-43131313, 43030303 GST Number: 07AABCE9859P1ZR

I booked a flight ticket from delhi to dharamsala (Gaggal)
My account is credited with ₹4248 but booking status still shows pending.
Booking details.

Booking pending
Booking id - emt73262726
Booking on - thu, 02 jul 2020 00:18...
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S
Sohini Sircar
from Kolkata, West Bengal
Jul 1, 2020
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Completely useless support for refund

I am expecting a refund on my pnr - nkdy9t. I got mail confirmation it was initiated on 15 june yet i am still waiting for the refund to reflect in my account. Mailed few times which went unanswered. Reached out on watsapp on their complaint centre. First time someone called zeeshan disconnected my conversation when i asked the status. 2nd time someone called utpal gave me a random payu transaction id and asked me to check with payu. Question...
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Surajit Das786
from Powai, Maharashtra
Jul 1, 2020
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EaseMyTrip not able to solve simple refund

It's really ridiculous, easemytrip not able to solve simple refund case in a entire month,
Please don't repeat the copy paste reply job. I'm in condition to do co-operate any-more.
Please resolve it as soon as possible....
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Ruchi 8888
Jun 27, 2020
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refund of my cancel fare.

Address: Delhi

I have cancelled my return ticket (Before the lockdown process) from goa to ranchi of a round trip on.10 march 2020 because indigo airlines itself changed my itinerary with an option to cancel with full refund, they also provided me a receipt for refund. But it's been 4 months now and i haven't received any refund money till now and nobody is even answering my calls or messages. My booking id is ent5tx. Please help me get my refund....
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akruti09
from Powai, Maharashtra
Jun 26, 2020
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Rescheduling request unaddressed

I booked a flight ticket from easemytrip.com on 6th June for Nagpur to Mumbai 15th June 2020 . I asked ease my trip to reschedule it on 10th June 5 days prior to journey date to 6th July an executive confirmed me that I had place request on my behalf. I got mail of confirmation also that Reschedule request confirmation. After that they said me our team will contact you within 24hr so I waited for there revert but no one has contacted me on...
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Priyanka Suvarna
Jun 26, 2020
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Fraud charges by easemytrip without transaction

Easemytrip has been charging me Rs.2000/- every month on my hdfc credit card since April 2020. I have complained and their response is check with your bank. They have deducted again on 17 June and I haven't made any transaction on easemytrip on 17 June...
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neswinbarreto
Jun 22, 2020
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Refund not processed even after airlines refund

Ease my trip is harassing customers for refund even after the airlines has refunded the ticket amount. Multiple calls and emails have not yielded any results.

I booked a ticket from hyderabad to goa for 25 may.
I paid via 2 modes
1. Credit shell on pnr ndskvl
2. Remaining cash
3. 269 charged as convenience charges

Total paid to book the ticket was 4820

Airlines indigo...
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