EaseMyTrip.com Complaints & Reviews

We booked our ticket, via EaseMyTrip, during pandemic, flight was cancelled by Singapore airlines and declared for full refund, but yet the money is not refunded.
Every time we send a mail to their customer care department a new person reverts by saying w e will get back to you but no one reverts after that....

I have booked a ticket and my account also deducted but the booking is not confirmed some error occurred on the page...

I have booked ticket from easemytrip indigo flight pnr HHKTWP.

As the flight reschedule by indigo and show plan B for cancellations without any charges .so i have cancelled the flight ticket pnr HHKTWP and they show the refund amount 6264 .
I have approached easemytrip refund and they send the email stating rs 2286 only.
They refund only 2286 .i have called to there customer care they only replied i have informed...

Payment done then booking details not showing in app or email also...

Hi All,

I booked Indigo ticket PNR LI79RM of Rs 4, 264 from EaseMyTrip. Flights got cancelled due to Covid-19 Travel Restrictions. I got email from Indigo that they have processed the full refund to the travel agency account used at the time of booking the reservation but EaseMyTrip has not refunded my money. I contacted EaseMyTrip. Their customer care is not reachable. I also wrote emails to their customer care id [protected]@easymytrip.combr...

I booked ticket worth rs 25100/- on 10th jul'20 with id. Emt73368457, for delhi-sharjah. Clearly mentioned in ticket that it is cancellable @ charge of rs.3700/pax per passenger.

I applied for cancellation on 12th, yet the refund/ refund confirmation is not been issued to me till date, on connect with airline, they denied any refund & told to connect with easemytrip only, who have communicated the cancellation option & is a...

I booked a ticket from Patna to Delhi on easemytrip.com, first they showed me the actual price same as other portal have but while booking they lower the amount with the message displayed "Your fare has been reduced by 3500 to 2300" I again checked on the other websites such as MMT in case they also have reduced price but didn't get anything change their, so booked the tickets from easemytrip.com and once payment has been done the dashboard...

Hi team,

I had booked europe land package from easemytrip.com but due to covid19 it got cancel, i have requested for refund in month of march-2020 and till now no update and they are not picking my calls nor replying to my email.

Package detail :

Booking id :qryinthol10nov190293
Traveler: 2 [ amit dubey | stuti ojha]
No. Of days : 12 days
Travel date : 20th april to 2nd...

I had made bookings in my wife's name through easemytrip and subsequently these were cancelled due to cancellation of flights / otherwise and full refunds have been made to easemytrip by the cocerned airline. But this has been refunded to me by easemytrip, despite follow-up, as detailed below, for more than 2 months or so.
1.20.3.20 kol-jodhpur emt69191528 g9dwtp - spicejet cancelled through airline – full refund rs. 4794/=/= (Rs...

Hi team,
I have an escalation regarding the booking on easemytrip poral.
On june 2, 2020 i was trying to book a flight from mumbai to jaipur.
After validating all the details, i resume to pay the fare but somehow i got an error page after making the payment.
I tried contacting the easemytrip employee through whatsapp chat and he said no payment has been received, ask me to check with bank.
I did open a...

I booked a flight ticket from delhi to dharamsala (Gaggal)
My account is credited with ₹4248 but booking status still shows pending.
Booking details.

Booking pending
Booking id - emt73262726
Booking on - thu, 02 jul 2020 00:18...

I am expecting a refund on my pnr - nkdy9t. I got mail confirmation it was initiated on 15 june yet i am still waiting for the refund to reflect in my account. Mailed few times which went unanswered. Reached out on watsapp on their complaint centre. First time someone called zeeshan disconnected my conversation when i asked the status. 2nd time someone called utpal gave me a random payu transaction id and asked me to check with payu. Question...

It's really ridiculous, easemytrip not able to solve simple refund case in a entire month,
Please don't repeat the copy paste reply job. I'm in condition to do co-operate any-more.
Please resolve it as soon as possible....

I have cancelled my return ticket (Before the lockdown process) from goa to ranchi of a round trip on.10 march 2020 because indigo airlines itself changed my itinerary with an option to cancel with full refund, they also provided me a receipt for refund. But it's been 4 months now and i haven't received any refund money till now and nobody is even answering my calls or messages. My booking id is ent5tx. Please help me get my refund....

I booked a flight ticket from easemytrip.com on 6th June for Nagpur to Mumbai 15th June 2020 . I asked ease my trip to reschedule it on 10th June 5 days prior to journey date to 6th July an executive confirmed me that I had place request on my behalf. I got mail of confirmation also that Reschedule request confirmation. After that they said me our team will contact you within 24hr so I waited for there revert but no one has contacted me on...

Easemytrip has been charging me Rs.2000/- every month on my hdfc credit card since April 2020. I have complained and their response is check with your bank. They have deducted again on 17 June and I haven't made any transaction on easemytrip on 17 June...

Ease my trip is harassing customers for refund even after the airlines has refunded the ticket amount. Multiple calls and emails have not yielded any results.

I booked a ticket from hyderabad to goa for 25 may.
I paid via 2 modes
1. Credit shell on pnr ndskvl
2. Remaining cash
3. 269 charged as convenience charges

Total paid to book the ticket was 4820

Airlines indigo...

I had booked a vistara ticket through ease my trip portal for travel on 6th april 2020. Due to lockdown vistara cancelled the flight and issued a full refund remark for my ticket. Attached is the email received from vistara confirming the same. I have shared the same with ease my trip and have been asking them to process my refund for 2 months now. They are denying any refund and are pursuing delaying tactics. They are holding my money and...

I had a booking for indigo flight from bom to trv on 16 june. I had also taken the emt insurance. However the airlines cancelled the flight. Now emt is not refunding the insurance amount + deducting ticket amount. Their customer support is also very pathetic and harsh. Flight details: pnr: nde23l booking date: 16-june 6e 975 bom - trv amount: 7990 ticket price emt insurance : 3398 extra please do the needful to get the full refund as airline...

Have purchased train ticket from your app on 28/02/2020 for 23/03/2020 from rajendra nagar (Patna) to howrah. The tickets are of 3rd ac my ticketing amount is approx 3300/- i have paid my money through my hdfc bank debit card. Due to lockdown all the trains are cancelled. As per irctc the refund the amount 3170/- on 26/03/2020. But till date i have not received my amount. My banker is telling that they have not received any amount from irctc....