Ecom Express Complaints & Reviews

They didn'tgive the product on time and they cancel the order and reported as customer refused to accept it. This is the third time. Worst experience with ecome express. Give one star rating.
Flipkart orders dint get correct time and some time they call to accept the parcel from their office. Didnt get the home delivery option. Indian postal service is far far better than ecome service. Totally dissatisfied with ecome.

I ordered redmi k20 pro from flipkart on 30 july 2019. And through flipkart app i received ecom express tracking id fdsp[protected], for tracking the status of my order. But while tracking it, from ecom express website it shows message "awb number doesn't exist'. That implies that tracking id is fake or invalid.
Please help me to trackdown my order.

Sir/mam
I would like to inform you that i m very ashamed of being ur regular costumer, as few days ago i have returned the product and pickup was finally scheduled today. On around 5:00 pm i got a call from delivery boy to handover my returned prdt., i went outside and called him... He said wait, i waited for almost 20 mints and when he came i just said him why so late brother i haven been here since long tym... He slapped me with the parcel and his invective language has forced me to write you. Returnd i'd for the same is[protected].
How can you hire such a mannerless man who abused and slapped me in the middle of the road without collecting the pickup parcel. I hope stringent action will b taken against him.
Thank you so much for this invective language and insult.

I ordered a huggies from Amazon.. no is[protected].. Noone contacted me yet and sending msg like customer is unavailable to take call... I am facing this type of issue several times.. please look into it. It is being more than 10 days.. still my issue is not solved. Previously I ordered a another huggies but they send me msg like customer is not Available.same issue several time.. what to do find a solution for me.

Thanks
Piku
[protected]

I have odered fossil gen 4 smart watch and you have sended me fastrack duplicate watch.
It's not the right way you are treating your customers.
You must refund me of my watch. You have photos of fossil smart watch and of less rate thats why i purchased it but it is totally opposite
Even you have sent me fastrack watch and that is too duplicate as your company. Be aware of your work. Money is not everything, you have to solve problems of your customers so that we will advice others to buy from your website.

I know that you will see to it and get me refund of this watch.

Thank you

Hi team

I have ordered two shirts from the myntra and it got delivered by ecom express and due to quality and color issue i requested for return through myntra hence it got assigned for the same ecom express to pick the shipment from my end the pickup boy called me and he asked me to handover the two of the shirts the same i have given to him after 5 to 6 days i got refund for one shirt and whereas for other shirt it was on pending the same i escalated to myntra team them came back saying that still the shipment is not picked from your end,.

Then i have called to the pickup boy regarding this, he said both the shirts he has processed and handover to his incharge itsems but till now one shirt is still pending to be processed

Note - i have cctv footage of handovering two shirts to the pickup boy and also the call recording of pickup boy and self in which he said both the shipments

Tracking id
1.[protected] pending to be a process
2.[protected] the same day it got a pickup and also got a refund

Delivery boy number - [protected]

If i don't get the support i will raise this complaint to your director level - t. A. Krishnan or yogeesh dhingra my ex colleague

Reverese pickup from myntra with order id 53060339, date 31 jul and[protected] jul both pickup are canceled by your courrier team they didn't call me to no consents is taken how should they dare to canceled a pickup without taking customer consent and courrier guy at balesar is not delivering courier at home of customer they are call me to collect from their office this type of services are not excepted i am very bad company your even do...

Ecom express private limited[protected] order no. [protected] delivery vendor address: ashirwad products d45 patel nagar

Snapdeal poduct / service type: jbl t110 in ear wired handsfree earphones with mic black
Order no:[protected]

Hi
I had returned my product to your courier person: anil kumar from ecom express private limited on (Mon) 22/07/2019 and received my customer copy from :ecom express...

Hi,

I have not received the earphone that has been couriered more the one month ago. I have approached to the ecom express customer care multiple times on ([protected]) but always i get response from there that wait for 24 to 48 hours. I have not get any response from ecom express till now.

Please help to get the proper information regarding my product delivery for tracking number - [protected]

Regards,
Ajay jain
[protected]

My product (A black heel sandle) ordered from shein app with awb no. [protected] is not delivered to me. And the app is such that i cannot even talk to the customer care to know my product status. And the awb no. Is showing to be incorrect. How can i get my product. Contact ecom services and please deliver my product as soon as possible otherwise my 1803 rs will be lost.

Dear team my irder is not match by your discription plese refunde me money my order date in27/07/2019 so plese chek and refund my money in one to two days plese beacause i belong a very poor faimly so plses team my order refund my money i my product is a level u the ear bluetooth headphone(hsn:[protected]refurbished) my invoic no is spt[protected] so plese help me

[resolved] ecom express — combo of 3 fashionable style slim fit shirts - choose size: xl

Ansing
Ansing, ansing dictirct washim, maharatsra india
Santoshi mata kele firun gandhi chouk asnsing on 21jul 2019
Submit a complaint
Sir i buy combo of 3 fashionable style slim fit shirts
- choose size: xl, vye0exsdps1, price-rs.999 rs.999, cod charges:rs.0
Sub-total:rs.999, shipping rate:rs.100, total:rs.999
Payment address/shipping address-mahendra sawant, at/po - ansing santoshi mata electornics gandhi chok ansing 444507
Order id: [protected]
Date added: 21/07/2019
Payment method: cash on delivery
Shipping method: shipping rate, email: [protected]@gmail.com
Mobile: [protected], ip address:
I want to return the product because of when i open the packet i see that those are not same what i want

[resolved] ecom express — combo of 3 fashionable style slim fit shirts - choose size: xl

India mahendra sawant ansing washim maharashtra 444507
Submit a complaint
Sir i buy combo of 3 fashionable style slim fit shirts
- choose size: xl, vye0exsdps1, price-rs.999 rs.999, cod charges:rs.0
Sub-total:rs.999, shipping total:rs.999
Payment address/shipping address. Mahendra sawant santoshi mata electorinc ghandhi chouk ansing
Order id: [protected]
Date added: 21. Khup.2019
Payment method: cash on delivery
Shipping method: shipping rate, email: [protected]@khail.com
Mobile: [protected], ip address:
I want to return the product because of when i open the packet i see that those are not same what i want

Awb number: [protected]
Order id: fl[protected]

I ordered tops through ajio app.

Today morning i received message that shipment is out for delivery but never get any calls from courier person side. But afternoon i received message that order is delivered. I don't know what exactly happened. Courier person not even made a call to me. But at last message received that he delivered the product. Confused.

So kindly give or suggest me a solution for this.

Will i receive my product or not? And i really don't know how to rectify this issue.

Awb number: [protected]
Order id: fl[protected]
I ordered tops through ajio app.
Today morning i received message that shipment is out for delivery but never get any calls from courier person side. But afternoon i received message that order is delivered. I don't know what exactly happened. Courier person not even made a call to me. But at last message received that he delivered the product. Confused. So kindly give or suggest me a solution for this.

I have placed a order of two tshirts from bewakoof, its said it will be delivered by july 23, i got the message its for delivery but the delivery guy didnt showed up nor called me. Awb no :[protected] and [protected]. Its been past five days and not a single word from your ecom express. I have sent the mail to the ecom express, bewakoof they said it will be resolved but not word from any of them. When i tried calling in the number i got from message, its not evwn getting connected

I ordered 2 mens wallet from flipkart on 15th july. (Agreed 3-4 days delivery)

Its shipped by ecom tracking no.[protected] on 15th july.

On 18th july its arrived on my nearest hub.

On 18th july i got message its out for delivery with ecom executives contact number..

Until 18th july evening am waited, but shipment not delivered. They not called me, then i call ecom executive, he said product not ready for delivery, he promised it will delivery on 19th july..

On 19th july also its not delivered, i got a call from ecom customer service, they said it will not deliver today, will be delivered on 20th july.

On 20th july also same, no delivery, no call, i tracked it on ecom website, there reason showed 'customer not available'. Then i made on complaint on flipkart customer care and ecom ecom customer service.

But from flipkart i got calls continously.. They promised it will delivery before 24th july.. And offer 100rs compesation after delivery.

On 24th july also its not delivered.. On same day flipkart call me.. That product cant make delivery, they request me to cancel that order.
I accept that request. Order was cancelled.. Because of non-delivery not get the compesation also..

But the fun is on 26th july, i got reply from ecom customer service for 20th july's complaint.. The shipment was undelivered because of the vendor requested to return the order..

Here i attaching the shipment tracking and emails copy

Is this a real company or a bogus fake number and courier service

I only got SMSes that my online order willl be delivered. But when I called he said he will come but no luck for 2 days and then 3rd day SMS also did not reach me. When I called, they generated the SMS and immediately marked the package as delivered even without making an attempt. The helpline has no idea about the Bangalore address for me to go pick up myself.
So wondering if I have been scammed or this is a real business at all. (AWB [protected])
Now when I try calling it says invalid AWB number!!

I have ordered the product from amazon and it is not delivered and now it shows it is returnung to seller. More than one week i was waiting for the product since it was out for delivery. Once when the delivery boy contacted me i was not available and asked to deliver it in the evening or on the next day. I always get an online call from the delivery boy and it get disconnected when i try to attend the call and suddenly i get a message saying i was not available and whenever i tried to contact him the call never get connected since its an online number. Also they ask me to come...

Awb:[protected]
I have ordered the product from amazon and it is not delivered and now it shows it is returnung to seller. More than one week i was waiting for the product since it was out for delivery. Once when the delivery boy contacted me i was not available and asked to deliver it in the evening or on the next day. I always get an online call from the delivery boy and it get disconnected when i try to attend the call and suddenly i get a message saying i was not available and whenever i tried to contact him the call never get connected since its an online number. Also they ask me to come to a distant place to collect the product. Please look on to this and get me a solution at the earliest and i request you to take necessary actions for the same.