[Resolved] Ecom Express — product is not delivered but showing delivered | |
Dear sir, I ordered a product from myntra.com. It's tracking id is[protected] and order no. Is[protected]-3007903. My tracking says that the product has delivered on 20 october 2019. But my order has not arrived yet. I raised a complaint with myntra. So, they sent me a signature as proof that someone has received your order, which was not my signature. It was a fake signature. Please solve this problem. Please deliver my order as soon as possible. I even called on customer care service number, and sent an email but no response. I will be waiting for your immediate response. Thanks. Was this information helpful? | |
Dec 3, 2019 Complaint marked as Resolved I received my product. Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 06, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered on 20 oct at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end. Regards, Team ECOM Express Verified Support Nov 08, 2019 Ecom Express Customer Care's response Dear Sir, Greetings Please accept our apology. Please share your alternate contact number to assist you. Regards, Ecom Express Team | |
 3 Comments | |
Comments
If you can’t deliver products just stop and go for some other work bloody cheaters.
My order was out for delivery and i waited for 3 days and product was returned by their own interest without informing us
My order was out for delivery and i waited for 3 days and product was returned by their own interest without informing us
Ecom Express Customer Care's response, Nov 6, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express!
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Greetings from ECOM Express!
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Shirts badhiya nahi hai ise riturn karo
Ecom Express Customer Care's response, Nov 6, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express!
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Greetings from ECOM Express!
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings from ECOM Express!
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express