Ecom Express — rangin silk saree. I'm satisfied and not well good quality.

Address:03 L Block Police Quatras. B.M road Ramanagara town Manila police station Ramnagara town Ramanagara Karnataka, Ramanagara, Karnataka, 562159

Hi, my name is sujatha, i ordered a rangin silk from ecom express, but the rangin silk is not satisfied for me, i called the delivered boy so many times but he didn't pickup the call, now iam fedup so can please help me out to change the product, either return the product or refund my money please revert me back as soon as possible.
Product : r6210
This is invoice valu. 1099.0
My numbar:- [[protected]]
Reference id : #9837
Order i'd : 9008762
Tracking is : [protected]
Order date : 01/03/2020
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us.

In case you have any issue regarding the content of the package or you want to return, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team
Complaint comments 

Comments

I'm ordering 3 denim stylish coat but I bring the delivery of 3 t-shirt .
I want to return or refund this delivery Item.
What the procedure to return or refund of this delivery item(3 packet t-shirt ). I'm not satisfied of this 3 t-shirt.

Rajput Sovigsingh's reply, Jan 7, 2020
My mobile number- 7667695851
Why ecom express is rescheduling my pickup for past 4-5 days.
AWB no is [protected]
Kindly deliver it as soon as possible.
Thank you
I have ordered wrong flip flops but product is not delivered and updated like it is delivered by economists express I have raised a complaint on 4 December 2019 it’s 20 December 2019 when ever I call customer care support they still asking me to wait. please delivery my product which is pre paid
I have ordered wrong flip flops but product is not delivered and updated like it is delivered by economists express I have raised a complaint on 4 December 2019 it’s 20 December 2019 when ever I call customer care support they still asking me to wait. please delivery my product which is pre paid
Ecom Express Customer Care's response, Jan 13, 2020
Verified Support
Dear Sir,

Greetings from ECOM Express!

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Team ECOM Express
I Return these Shoes today but still I am not getting any confirmation of it.. can u please check what is the problem.. I return the shoes order today but it still not confirmed by econ express and mutra .. Usually this not happen that's why I m worried.. please check my details
Ecom Express Customer Care's response, Jan 13, 2020
Verified Support
Dear Sir,

Greetings from ECOM Express!

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Team ECOM Express

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