Ecom Express — refused to deliver

Mahesh12345678

from Sirohi, Rajasthan

Address:

3450w1

I have ordered a profuct through amazon, and shipped via ecom tracking no[protected], they updated status parcel held by carrier as as front door / driveway was not accessible. But my area is very easy to find and i got so many packages delievered by other courier services, ecom has its franchise in my area but they didnt delievered such a poor service.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

With the reference to your query regarding the AWB number[protected], pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.

Regards,
Team ECOM Express

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Comments

Ashish Gupta1qwe

from Mumbai, Maharashtra

I am fed up with service spoke so many person but no results yet no one is interested in delivery

Ecom Express Customer Care's response, Nov 6, 2019

Verified Support

Dear Sir,

Greetings From ECOM Express.

Thank you for writing to us. With reference to your query regarding the AWB number 2533216530, as per our records the said shipment has been delivered on 4 Nov at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express

Aashish Karak

from Delhi, Delhi

I have ordered a product from Flipkart on 3 oct 2019. Promised date of delivery was 12 oct. But still I have not received my product yet. AWB no of my product is- [protected].

Ecom Express Customer Care's response, Nov 6, 2019

Verified Support

Dear Sir,

Greetings from ECOM Express

With the reference to your query regarding the AWB number 2523653341, pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.

Regards,
Team ECOM Express

Deviprasad nayak

from Delhi, Delhi

AWB number: [protected].

We at our shop address received this COD parcel amounting 670 INR. Which was not at all ordered by me. Since I wz not in shop our employee paid money and collected parcel thinking that I had ordered. We have no idea who had ordered this to our address. We want refund. It's unworthy product. Very horrible and unfair.

Ecom Express Customer Care's response, Nov 6, 2019

Verified Support

Dear Sir,

Greetings from Ecom Express.

We apologize for the inconvenience caused. We request you to coordinate with your shopping portal to get your refund.

Regards
Ecom Express

Tenshy

from Mumbai, Maharashtra

Sir I list product on Amazon.in.I select easyship I scheduled pick up but not received buy any Amazon team or courier partner.i print shipping label for courier partner ecomexpress.
My name Jitendra Sahani.
Mo.[protected]
Email-adtsdr.@gmail.com
PIN code 272205

Ecom Express Customer Care's response, Nov 6, 2019

Verified Support

Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

Bhupendra Barot

Dec 25, 2021

parcel dene aate nhi aur vapas bhej dete hai
lunawada

Ecom Express Customer Care's response, Dec 30, 2021

Verified Support

Dear Bhupendra,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. We request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.

Regards,
Team Ecom Express