[Resolved]  Ecom Express — return and refund

Address:500009
Website:ecom express

My name is durga prasad, i have ordered a product last 10 days back and its delivered today afternoon 3:30 pm. I have opened that product there was a duplicate watches was came on that product. Now i want to return that product please send the person to return that product and i will be thankful to you. Order no - so-25637, tracking id[protected]. And please send the person to this address
207/a, tadbund road, cantonment, secunderabad - 500009

My contact number - [protected]
Email id - [protected]@gmail.com
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Jul 14, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2018
Ecom Express Customer Care's response
Dear Bala Durga Prasad,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.

Regards,
Ecom Express Team
Jun 14, 2018
Updated by bala durga prasad
Dear Sir/Medam,

i want to return and refund that u send me.im not satisfied to the product that u send please send me the person to return the product
Complaint comments 

Comments

Ecom express giddaluru branch workers are waste thye did not delivery the products to the home they are cal to ur numbers nd sir Ur have a courier come ante take it
We are suffering that
So plzz give the suggitions to them
Waste courier in giddaluru [protected] my contact nub
Ecom Express Customer Care's response, Jun 14, 2018
Verified Support
Dear veerendra papisetty,

Greetings From Ecom Express

We regret for the inconvenience caused regards.Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8046800204 for further assistance.

Regards,
Ecom Express Team
The product is coming in any other address which are not given while booking they don't even contact to the customer with phone that your product has come order id-pp-180532 from Pinter point
Ecom Express Customer Care's response, Jun 14, 2018
Verified Support
Dear pourav kumar sahoo,

Greetings From Ecom Express

Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8046800204 for further assistance.

Regards,
Ecom Express Team
Dear Sir/Medam,

i want to return and refund that u send me.im not satisfied to the product that u send please send me the person to return the product
Ecom Express Customer Care's response, Jun 18, 2018
Verified Support
Dear Zeel Kheni,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.

Regards,
Ecom Express Team
My name is durga prasad, i have ordered a product last 7 days back and its delivered today afternoon 3:00 pm. I have opened that product there was a duplicate mobile phone of jfox3310 was came on that product. Now i want to return that product please send the person to return that product and i will be thankful to you. Order no - so- tracking oID8705(protected]. And please send the person to this address

6-1-100, balanagar, near hanuman temple 500042 hyderabad telangana..

Contact number [protected]/[protected]
Ecom Express Customer Care's response, Nov 14, 2018
Verified Support
Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express

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