[Resolved] Ecom Express — salesman behavior | |||
Sales man behavior not good... Not call mi to pickup. Details - Your ajio order, with id: fl[protected] & shipment id:[protected] is out for delivery. Track your shipment: https://ecomexpress.in/tracking/?awb_field=[protected]. Sales man behavior not good he also told mi not need of that customer i thik ur company is reputed and such salesman badly effect o[censored]r company. Was this information helpful? | |||
May 25, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Apr 20, 2019 Ecom Express Customer Care's response Dear Hanumant Tarate, We sincerely regret the inconvenience you faced with our services. We never intended to give you such an experience. Please note this matter shall be investigated and strict disciplinary action would be taken against the errant officials to avoid this in future. Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint/query. | |||
 4 Comments | |||
Comments
I was ordered few items for pickup. But the courier person was not picked my orders from 13th of this month
Why they was not contacted me?
Please check following orders
AWB#
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Please help me...
Why they was not contacted me?
Please check following orders
AWB#
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Please help me...
Ecom Express Customer Care's response, Apr 25, 2019
Verified Support
Dear Sir/Mam,
Greetings from ECOM Express
We sincerely regret the inconvenience you faced with our services.the mentioned AWB numbers are delivered to customer.Please share the AWB which have pending for the pickup.
Regards,
Team Ecom Express
Greetings from ECOM Express
We sincerely regret the inconvenience you faced with our services.the mentioned AWB numbers are delivered to customer.Please share the AWB which have pending for the pickup.
Regards,
Team Ecom Express
Delivery man not good.two product return delivery man mistic.
Ecom Express Customer Care's response, Apr 25, 2019
Verified Support
Dear Sir/Mam,
Greetings from ECOM Express
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint/query.
Regards,
ECOM Express Team
Greetings from ECOM Express
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint/query.
Regards,
ECOM Express Team
My package delivery was to be expected on 26 Feb 2019 but today is 2 March 2019 they have not delivered my parcel in Kulgam ecom express please help me out.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
6398
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
ORDER [protected]
Thank you for your purchase!
Hi SUMIT PANWAR, we're getting your order ready to be shipped. We will notify you when it has been sent.this order shirt size small and colour berry bed. I requested my order change /refund my money
Greetings from ECOM Express
We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
ECOM Express Team