[Resolved]  Ecom Express — shipment not received but the tracking status showing shipment delivered

Address:500013

Hello,

Tracking number:aljcd[protected]yq

I have order a product form bandgood.com and it was shipped via alljoy courier company.

The alljoy tracking page show the package is delivered but i haven't recieved the same,

The package never came to my place or even i didn't get any call from the delivery executive about the same.

I did not received any sms for delivery confirmation and still the status on the tracking page was changed to delivered.

I cross check with neighbor also but they are not received and one more thing without my id or signature how the delivery completed and the shipment date 04-12-18 i am in home only so when shipment is delivered i am totally confused do need full
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Dec 10, 2018
Complaint marked as Resolved 
Tnq For Response Delivery Boy Mistakenly Delivered Other Address & Today He Attended and Give Shipment to me
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2018
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # [protected] for further assistance.

Regards,
Team Ecom Express
Dec 08, 2018
Updated by Sai kumar neyigapula
Tracking number:ALJCD[protected]YQ

AWB :[protected]
Complaint comments 

Comments

Sir, my AWB number is [protected], It has never been delivered to me but your status says it has been delivered.I am clueless about it.Please inform me on the current status
Ecom Express Customer Care's response, Jan 8, 2020
Verified Support
Dear Mam,

Greetings From ECOM Express.

We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest. Meanwhile, please email us your contact number at [email protected].

Regards,
Team ECOM Express
Ecom Express Customer Care's response, Jan 9, 2020
Verified Support
Dear Sir,

Greetings from ECOM Express

With reference to your query/complaint regarding non receipt of shipment AWB number 2549316369, the said shipment has now been delivered and accepted by Anjan Kumar Dash.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express
My AWB numebr [protected] is not yet delivered by ECOM express while showing delivered. While same is it delivered neither i got SMS confirmatiom, Kindly resolved

ram Sarikh
+91 [protected]
Hi team, I didn't receive the package with AWB number [protected]. I tried multiple times to reach out the concerned person but couldn't reach and no attempt was made to deliver.. please deliver the package as soon as possible. Thanks
Hi ecom express

Ordered a phone battery from Amazon I am receiving the spam call but it will be in hold for some time and end

But in the Amazon order the status says it is delivery attempted. I did not receive any sort of call to catch on the ordered item's. Bad
AWB [protected]

SHIPMENT STATUS IN TRANSIT FROM 17 MAY

EXPECTED DELIVERY DATE[protected]

COMPLAINT RAISED ON 8.10 PM[protected]

Kindly look into this and provide resolution asap
Sir my AWB number is [protected]. My shipment is not delivered and it is showing that my parcel has gone to different city. Please deliver my package.
Ecom Express Customer Care's response, Nov 15, 2022
Verified Support
Dear Ranjani,

Greetings From Ecom Express.

We regret for the delay in delivery. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address today.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express

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