Ecom Express — shipment rto lock and revoked

Elizz Kholhring

from Delhi, Delhi

Address:

BM Birla Girls Hostel,2nd Floor, 3E Bindu Basini Street, Mominpore, Kolkata, Kolkata, West Bengal, 700027

Hello sir,
I ordered an item from club factory on 4th october 2019 and your express was supposed to deliver my item on 22nd october 2019, but i haven't received any item till today, and the status shows that it was due to some wrong address and call failures. I didn't received any calls, not a single call about the status of the item. (The address is clear and truthful). I called the customer care so many times and the answer i received was that it will be delivered within 24hrs. Till today i. E 4th nov 2019 i didn't received the item as the last status shown shipment rto locked and revoked.
I need my item product
My awb no:[protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

With the reference to your query regarding the AWB number [protected], pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.

Regards,
Team ECOM Express

Related Ecom Express reviews

View all 6402 Ecom Express Reviews

Comments

Dk Parihar

from Ajmer, Rajasthan

Mene club fectory se 2 orders kiye .lekin order abi nhi aya. Or massage kiya ki your order successfully delivered.

Ecom Express Customer Care's response, Nov 6, 2019

Verified Support

Dear Sir,

Greetings from ECOM Express!

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

Mahesh Vaisakh

from Mumbai, Maharashtra

AWB Number:

[protected]

Current Status:

Undelivered

Order Number:

S[protected][protected]
My contact number [protected] plz sent the delivery branch number in thoppumpady

Ecom Express Customer Care's response, Nov 6, 2019

Verified Support

Dear Sir/Mam,

Greetings from ECOM Express

With the reference to your query regarding the AWB number 2532962463, pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.

Regards,
Team ECOM Express

Joginder00871

from Mohali, Punjab

I have bought Nike shoes from Flipkart and dispatched vide no. [protected] through Ecom Express. Delivery was promised by[protected] but till date not received by me where as per tracking of ecom express it is lying with courier .
No one has called me from company side. It is very shocking such reputed company is so much irresponsible and careless

Joginder00871's reply, Oct 30, 2019

My complaint not resolved yet ant the item has not been delivered yet to me and I have not received any call from ecom express till now regarding my issue.
Thanks

Ecom Express Customer Care's response, Nov 6, 2019

Verified Support

Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number 2532484441, as per our records the said shipment has been delivered on 1 nov at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express