Ecom Express Complaints & Reviews

I order my product that is redmi note 7 pro nebulla red 4gb ram 3rd october..the delivery date for my order is 13th of october but still its not came and flipcart executive told me every time wait for 24hr 48hr but still i didnt got my order..when i go to ecom express office that time they told me ur order is out for delivery for 19th oct bt due to some reason ur product is not reach and after that day delivery boy is missing thats why u not receive ur product.they said many times today u will receive ur product definitely but still not came

Dear sir,

I ordered one product on 12 oct 2019 and still product is not delivered.
Now it show status shipment rto lock - 77.
Your courier boy did not even call me and reach my home for delivery. And it show undelivered status and i received message like customer refuse to accept but he didn't even called me or reached my home. Now i want my product fast.

Employee name=ajaybale - 006 as show...

Worst e com express couriers service and no manners how to speak with customers. Very negligence beaver. Rash language speaking with customer. No response from customer care team. I have visited to collect more than 5 times at branch ecil-kushaguda. Wasted hours and hours at service point.. No response from manager mr. Mohan reddy ([protected]) and his team. Every one giving wrong statement.. Always making fools to customer by saying that they are sending..
https://ecomexpress.in/tracking/?awb_field=[protected]

Note: tracking number awb[protected]
I do not want this type of fraud service.. Please do needful if possibe...
You can contact me at [protected]

Hi. I am animesh kumar. I have ordered something from club factory. I was given the delivery date of 4th of november. But haven't received yet. So in this matter i called the ecom express office situated in chapra bihar. But the people didn't talk with respect. A person named santosh jha was not at all respective. He abused me and talked that he will never give my order. I want strict action against thi. Or i will definitely go with a legal action with this matter. The way he talked was completely out of line and made me feel harrassed.

I am receved dameged item (Enfagrow)
My order is enfagrow stage 4 2plus years
Iam receding box but item is damaged pl exchange the item or return this box my adress sai srinivasa medical stors zinnatower center guntur ph. [protected]' pl solve this problum i want urjent new item.

Box number.. Box/1920/125323'

Order number. En4300

Awb number[protected]

Dear sir,

I have ordered a product from club factory app my product is shipped in the ecom express, the dispatch delivery date is 2 november 2019. On 3 november delhivery boy had called me but i could not received his call due to i have gone out of station. When i reached my home i visited in the ecom express and i asked to the sells men that kindly track my order number. I had given my order number to him then he told me that your product was delivered and when i told i didn't got my product then he asked to the delivery boy then the delivery boy told me your order is at my home. After that he told me next day i will deliver your product. Next day in the morning he called me and said that by mistakely my child has broken it. And i asked him that it means he had opened my item and checked what is there or not. That's not fair. It's not the right to open other products or thing. Kindly take action as soon as possible.
I want justice
Please do something
I hope you take action against him
Address of courier
Khandakpar bihar sharif (Nalanda)
Thank-you

I ordered a watch from the website nailzvilla.com and the delivered watch has scratches all over it. It is a used product and i want my money back for it. Could you please help with this.
There is no phone number or return option or any means in the website.
It was delivered via bluedart.

Order id : 3347
Courier service company : bluedart
Awb no. : [protected]

I have ordered a profuct through amazon, and shipped via ecom tracking no[protected], they updated status parcel held by carrier as as front door / driveway was not accessible. But my area is very easy to find and i got so many packages delievered by other courier services, ecom has its franchise in my area but they didnt delievered such a poor service.

My order was to be delivered by ecom express, the worst delivery service provider. I wish i had a choice to choose from whom i want to receive my order. They themselves don’t deliver the product and later write the reason as wrong address. Seriously? My awb number [protected] came out for delivery but never reached me. Didn’t receive any call from the delivery person. When i called him up and he said he’ll deliver. But he didn’t and from last 3 days it’s showing rto lock. I have requested to revoke. What is this?

Dear sir..
I have ordered a lehnga n i havent got it yet.. Everytime i talk to customer care of hopscotch there always reply the same.. I. E. U will get ur order. I m not able to see the status of my order.. The sender didnt even called me on the day of delivery.. N now my order has been sent back to warehouse.. Thats not a good thing.. I want it urgently plz help me sir with this..

I have my order whose shipment status is showing as rto locked. It was out for delivery on 26th october but hasnt been delivered yet. It has been 5 days back that i have contacted ecomexpress to re deliver the parcel.. They said it would be delivered in 24 to 48 hrs but i haven't received it yet. Order no. [protected]. Please help me in delivering my parcel asap

Hello sir,
I ordered an item from club factory on 4th october 2019 and your express was supposed to deliver my item on 22nd october 2019, but i haven't received any item till today, and the status shows that it was due to some wrong address and call failures. I didn't received any calls, not a single call about the status of the item. (The address is clear and truthful). I called the customer care so many times and the answer i received was that it will be delivered within 24hrs. Till today i. E 4th nov 2019 i didn't received the item as the last status shown shipment rto locked and revoked.
I need my item product
My awb no:[protected]

Dear sir,
I ordered a product from myntra.com. It's tracking id is[protected] and order no. Is[protected]-3007903.
My tracking says that the product has delivered on 20 october 2019. But my order has not arrived yet. I raised a complaint with myntra. So, they sent me a signature as proof that someone has received your order, which was not my signature. It was a fake signature. Please solve this problem.

Please deliver my order as soon as possible. I even called on customer care service number, and sent an email but no response.

I will be waiting for your immediate response.

Thanks.

I ordered some products from amazon... and was delivered by ecom... but later 2 of my product was returned without even trying to deliver or contacting me... again I got a message for delivery of one product I ordered on amazon (awb[protected] I wait to be contacted but nothing happen so I went to the place of delivery in our area at about 3:35pm but was told that the delivery boy has already left... when I track my order I saw a msg o[censored]ndelivered because o[censored]nlocatable addrress ... if it is so then how on earth did they delivered five of my previous product to the same addrress????... kindly arrange for early delivery of the same..

My product has reached the delivery location on 24th october, 2019 but it has not yet been delivered to me
It is showing that i have been given wrong address
But the last product which i have ordered on cash on delivery was delivered to me on the same address within 8 days
But this order was ordered on 13th october 2019 along with the online payment of rupees 1237/-
But till today (3rd november, 2019) the product has not been delivered and it is showing a rto lock on my product
And now the snapdeal is messaging that your product has been cancelled and it has returned back from the courier service
But on my snapdeal id it is showing that it is still out for delivery
What should i do now?

I bought a product from amazon no:[protected]
Anyone not attend for delivery attempt and the product was returned. What will i do...? E com is a cheating company.. This is the worst experienced. The delivery boys not attempt to connect me for the delivery. Than how can you returned my product...? Not only for this one product. The rajakumari idukki boys repeatedly doing this much... I
Please give a proper reply... Otherwise i'll complaint against you...

My order details have been showing delivery attempt failed due to not being able to reach me. But i haven't even been getting any calls from the delivery guy. I don't even know where my package is and where to contact. I had just once received a call but i dont know whether that was that delivery guy because he was not speaking clearly. I have recieved an email saying i have to contact the ec express team soon or i will be forbidden from cod. Please do something as soon as possible.

Sir,
My order was supposed to be delivered on 28 th october 2019. The tracking status says they couldn't find the my address or couldn't contact me. Till now, i never had even one call from them. Now my order is returned to origin (Rto). Kindly stop that process and if possible tell me their address so i can pick it myself.
My awb number:[protected]

Hi team,

My awb shipment number is [protected]. On 24th oct i received a text stating that my product will get delivered on that day. However, i did not received any call. After calling the delivery executive, he said that due to rain, will not be able to deliver the product and will deliver once the rain stop (Though it was bright sunny day). I did not received my product. I received another text on 26th stating that the shipment will get delivered on 26th but still no call and no delivery was attempt.
Since then, i have called the customer care on [protected] end number of times and no body is helping me. I called again on 1st nov, where in one executive by the name of devender kumar stated that he can not help me as they are facing some internal issue. I asked him that i need to speak to some supervisor but he refused. After asking almost for more then 15 times, he disconnected the call. I called again on the same number and spoke to imtiyaz stating my concern and also informed him about the previous advisors behaviour. After asking for supervisor, he put my call on hold for 30 minutes and again the call got disconnected. Later i spoke to muskan (On either on 1st or on 2nd nov) and she confirmed that she will transfer the call to the supervisor. However, she connected my call to another customer and the issue was not resolved. I spoke to another agent today and he confirmed that the package will be delivered by today itself by 8 pm; however, still no call and no text.

I don't understand that why my package is not delivered so far and what i need to do to get my package as i have already paid for it. All the advisor in customer service (With whom i spoke) were unhelpful and was not even able to speak proper english.

Please help me in resolving this issue and deliver my package as soon as possible as i have to travel soon.

Sir,
I am extremely sorry to inform you that, the above content not delivered to me intentionally, please go through tracking cp, i hope you will certainly understand the sincerity of delivery point here. I am ready to provide you the feedback if you want to. Another coincident is with 1 mg parcel where your support staff forcefully cancelled the order leaving me in troubles.