Ekart Logistics Complaints & Reviews

Me shiv kumar, Punjab kapurthala ka rehne wala. Jab bhi Flipkart se kuch order krta hu, to e-kart logistics services hmse charges lekar, mera saman ko deliver ni karta hai
Recently I ordered a watch, the dilivery guy demand for online payment. I done it.. but product usne Hume nhi diya
Shippment number hai FMPC[protected]
And delivery person ka number[protected]

Dear Ekart team. I am really disappointed with your service. It's been more than 10 days i booked a parcel from Kolkata for Mumbai but it has not been delivered yet. The delivery boy did not even tried to contact the person. They are marking falsely.
The following is the tracking number - BGSC[protected]. I have tried to contact the support team for several times but not getting any response. Kindly look into the matter and do the needful at the earliest.
My contact number is [protected].

I have not ordered anything from snapdeal but one product has been ordered when I contacted snapdeal they say it’s not able to cancel it bcs it’s been already shipped. I’m try to contact ekart for cancel the order but they are not responding to anything:
Order id: SDLC[protected]

I have not ordered any items from snapdeal but still some products has been ordered when I contacted snapdeal to cancel the order they are saying they cannot cancel it because it’s been shipped. Delivery company is ekart when I m try to contact them they are not receiving the phone . I would like to cancel the my order
Orde id :SDLC[protected]

After assurance from the pick up office that the parcel will reach destination in four days it took seven days and after that the delivery men obstensibly marked delivery failed due to non acceptence of parcel. They pressurises the receiver to receive to get it collected bt themselves. And there is no proper grievance redressal mechanism customer support number or escalation mechanism, i am more than willing to divulge my parcel tracking id if ekart wishes. It has the worst service in b2b segment.

Undelivered: GREEN TEE Baby Boys & Baby ... with tracking ID FMPP[protected] could not be delivered today. We will deliver on[protected]:59. To schedule delivery on a different date, please visit Orders section on your app. Click to give feedback: http://fkrt.it/5XyFU3uuuN Ekart

Hello Team
As discussed on call reference of[protected] order number we ordered " Girls blue embellished sleeveless LED party dress. While tracking status i called on [protected] Flipkart ecart service for update the status but they revert as our executive will call as they are busy.I got call from [protected] number replied me as pincode number not updated for re-registration send us 2rs through your registere what's up and UPI account number.
Today morning i have received message as 3900 debited from my account.

I want to report fraud request & investigate with your legal team to take action.

Attaching my order & transaction details along with contact details from fraud team.

Fraud 1 number:- [protected]
Fraud 2 number:- [protected] from this number we received.apk file to send money.

Transaction details:-
Sent Rs.3969.00 from Kotak Bank AC X5989 to googleads axisbank on 22-12-23.UPI Ref[protected]. Not you, kotak.com/fraud

Best Regards
Ajay Phalke
[protected]
[protected]

One of the worst services, it has been 3 days now I am following with the team for my delivery. The package arrived near my location on 18th December 2023 and I get the delivery would be today message till 21st December 2023. Everyday I call the number and I get the message it would be delivered tomorrow. Now today when the checked the tracking found that every day even when I followed up the message was Unsuccessful Undelivered. (Rescheduled to:[protected] and today (22nd Dec 2023) it is mentioned as Marked RTO: ORDER_REJECT.

If you guys are not capable enough to deliver, you could have at least informed me when I called to come and collect the package myself. There is not even a proper Contact Us in the official website to call or Escalate.

I ordered some products worth rs 2680, two days back ekart agent came for delivery, but i didn't got any otp, so he refused to deliver it, the guy attempted for 2 days it doesn't worked, i talked to their manager he also says its not our policy with out otp we can't do anything, we cant deliver if they return it i will lose my courier charge i payed around 300 for it, pls pls stop doing like this, deliver my parcel, my phone don't receive any otp i dont know why, pls send it to my email id instead.

I order hoodie but I received 2 old pants order was completely changed please resolve my concern as soon as possible

I had ordered a product from Flipkart which was supposed to be delivered at my home. The delivery guy calls me and ask me to come where the place where he standing. Was five minutes away from my home so I told him to come near my home so he said me, he was not able to locate. so I asked him to come near the address and I’ll pick him up so I went to pick him up and he says that he won’t be coming to my home to deliver it since I am already here also it was an open box delivery and he started opening my product, my delivery on the street itself. I requested him to come to my home so I can check the product according to my convenience at my home if it’s working or everything how am I able to check the product on the street itself if it’s working on not working or everything else is fine also what he said me is, we do the same for everyone and if you want then take it or I’ll cancel it. Name of the executive was aditya

My order is not received SRTP[protected]

I Received product from flipkart and i Pay for that 1609 Rs via Gpay to delivery agent but delivery agent not updated delivery status online and now i wanted to return my product but online not showing my delivery details and the fill lost the product and now i they not give me any answer. i short they sold the product in black.

please look this matter

My product what i received is totally different, it is old clothes, full of damage, pls take back the order. don't do it again pls . it fully disapointment. thank you .

I have ordered a pair of shoes from myntra with tracking id - MYSP[protected], but I have not received any goods, why is it showing as completed status?, please look into the matter, my email id - [protected]@gmail.com

Dear Ekart team,
I am writing to express my deep dissatisfaction with the recent experience that my father had faced from your company side.On 15th DECEMBER 2023, My Father had ordered for PSC books and the payment has been done through UPI.Expected date of delivery was 19/12/2023.Yesterday delivery boy contacted my father through his personal phone and informed him that the ordered item has been hand over to another guy and he will...

Good day,
I am writing to express my deep dissatisfaction with the recent experience that my father had faced from Ekart company side. On 15th DECEMBER 2023, My Father had ordered for PSC books and the payment has been done through UPI. Expected date of delivery was 19/12/2023.Yesterday delivery boy contacted my father through his personal phone and informed him that the ordered item has been hand over to another guy and he will give you. Now flipkart status showing that the order has been delivered but the item has not been received yet. I trust that you will take this matter seriously and act swiftly to rectify the situation and here I am attaching the tracking number and delivery boy contact number along with this mail. Delivery boy is not picking the call. I wish to take some action against him too.

Tracking number:FMPP[protected]

Ekart hub :Cherupuzha, Kannur, kerala.

Delivery boy contact number:+91-[protected]

--
Best Regards, ,

JYOTHISH MK

Product which I ordered and order date 14 dec 2023 invoice no #5777 and order I'd no :- NMNC[protected] and delievred on 19 dec 2023 is not same item that I ordered. I request you to plese return this product and pickup it as soon as possible. Plss.. convey my message to that shop also and refund my money.

Since Friday (15th Dec) I am getting out for delivery messages for my product but not getting the product delivered.
They keep rescheduling the delivery.

I have ordered a product in Flipcart on 8th Dec 2023 and it got delivered to me on 13th Dec 2023 through E-KART LOGISTICS...The tracking Id is FMPP[protected]...

Because of the Size issues, i ordered for a smaller size and made a replacement.. It was expected to delivered to me on 18th DEC 2023...

On 18th Dec 2023, i received a message from EKART that my product will get delivered on that day along with the tracking id and PIN - 187... Let me share the exact message that i received on 18th Dec 2023...

Out for Delivery (Replacement): sashu Combo pack Of 3 Women... with tracking ID FMPP[protected] from flipkart.com will be delivered on successful pickup verification, today by an EKART Wish Master (call [protected], PIN 187). Keep the product ready with all accessories and tags for verification.

I called the delivery person on 18th Dec 2023 at around 6.30 pm to get confirmed about the delivery that day...That useless delivery boy said he will deliver it within that night... But Without delivering it to me, the status was falsely updated as the product got delivered and exchange was accepted today... When i called that idiot around 10pm that night and queried, he said he will deliver it for sure on the next day morning...but for time being i have updated as delivered he said... i just knodded my head believing him of his heavy delivery service the whole day... i made a great mistake pittying that useless fellow and accepted his words...

That stupid useless cheating delivery boy had not delivered the product the next day (19th dec 2023)...
But the status was again reupdated as the product delivered on 19th dec, 2023.. I had called him N number of times even till now but the call is redirected to the EKART CUSTOMER SERVICE asking to enter my mobile number followed by the 3 digit PIN they had sent... when i did the same, it is been said by the connected voice that the PIN is incorrect...
But 187 is the PIN they had sent to me and now they say its incorrect..

I just need my product and warn that stupid delivery boy...
Please take Strict action towards their attitude... if they cant deliver, why do they work under this...
Just take strict action towards him..