Ekart Logistics Complaints & Reviews

I have ordered a 5 star samsung washing machine on 8th july and 9july my order was shipped. The delivery date given to me was 10th july. I had ordered it on flipkart and ekart logistics is used by flipkart for delivering. So ekart has stuck my delivery in bhiwandi which reached itself on 9th july. From bhiwandi to my delivery location the distance is almost 1 hr by vehice. Today is 16th july, no one is helping me. Does it takes 7 days to...

Dear team,

I have visited to your courier partner office at ntex transportation ser pvt ltd, lane no 7a, vidyanagar, tingare nagar pune 411032, my courier available with them but they are not delivering, i have visited them for 5-6 times in last week, they are giving me reason that runsheet not getting created and mail has been initiated for the same. Now my order available with them and i and visiting regular basis for...

I have order product from Flipkart, after lockdown all services resumed still product not yet deliverred ... No anyone helping me to update address ... Nither Ekart office available nor any contact number... Flipkart customer executive also not able to provide any contact point. They are saying that we don't have any update of courier parteners. I am suffering a lot because of delivery not received on time... Please help me to get my delivery...

Hi,
Order details
Oppo f15 (Lightening black, 128 gb)
Seller: xonight e-commerce
Price - rs 17, 757
Order id - od[protected]
Ekart logistics - fmpp[protected]

I'm priyanka gupta, i writing this because of a delay in the delivery of my product. I placed the order oppof15 in your flipkart app on 19 march 2020 so its expected delivery was 22 march 2020. But due to janta curfew,...

I have ordered a poco x2 (Atlantis blue, 256 gb) from flipkart on march 20th 2020. Previously it was told that it will be delivered by ekart on march 24th. But due to covid19 lockdown issue it was delayed and the delivery date was updated as on or before april 8th 2020. Later the lockdown has extended again and finally delivery date was updated as on or before 15th may 2020. Status of my order was last updated on 21st april 2020 as it has...

Sir i have received my order today from ur shipment... The weight on the packet was mentioned 5kg but the actual weight of the packet is around 50 to 100 gm only... And when i opened the packet i found the wrong material inside it... As order yellow silk saare with heavy red blouse bt i found green gandi jaali wali saari in the packet... Plz collect the packet and return my fund asap...

Ekart logistics - fmpc[protected]
I have ordered something from flipkart. Expected delivery date was december 5, 2019.
Courier service called me for delivery on december 4, 2019 but i couldn't pick up the call but i called back (At 2:30pm) after one hour of his last call. This time the delivery person didn't pick up my call. So i waited for next day (December 5, 2019) for his second delivery attempt but i didn't receive any...

I ordered a saree from the website nallisarees.in recently and recieved a fake product. I am not able to contact the seller or ekart now. I demand immediate action against this. Such courier and delivery services should not be supported in any case. Ekart works for trustable websites such as flipkart. If this service is becoming party to such fraudulent websites then in which services would the consumers trust??...

Ordered an item from mi.com and awaiting delivery to happen. Tracking data says it has an address pin code mismatch. But its at my place and nearest hub. There's no way to contact the person or no information or calls have been made informing me of the same.

The scheduled delivery is 6th sunday, and today being 5th, i see this error.

Is it going to be returned as i ordered it during offer period.

Please...

I didn't get the what i ordered... Product was not at all good.. So i want to return the product the product was having jeans cloth in the picture but it is not at all jeans clothes... I am not at all satisfied with this product.. Accept my request i want to return this product nd want my money back.. Keeping trust upon your project i ordered this product.. But it was not at all good.. Humble request.. Take my order return...

Yesterday my courier arrived at home and due my maid's carelessness it was returned back. The courier person who came with order made no mistake but rather unknowingly i gave in feedback tht my courier didnt arrive.
The reason is i was not available at home.
Courier person details:-
Ap kashyap
From ekart
Gomti nagar, lucknow area
Contact-[protected]
Plz make sure he dont face any problem....

I ordered asus zenfone Max pro m1 yesterday i.e 30th august 2018 from flipkart and it was supposed to be delivered by today i.e 31st August 2018.
and today morning before the delivery of my phone i got a message from Ekart in which i was given a link to pay the price of my Mobile through Phonepe app .
and i paid Rs. 10999 through my bank account linked to the phonepe app.
I also got confirmation message of my payment...

Sir maine flipkart pe 10/07/17 ko lenovo vibe k5 note gold 32gb bale variant order kia tha o product 14 tarikh ko delivered hua but ye product ka screen kam nahi kar raha tha to isiliye mai 17/07/17 return request kia
Unhone request accept karen di mobile ko 19/07/17 ko pickup bhi ho gaya
Maine refund status dala tha mere phonepe account pe. Unhone bola ki refund 2 din mai ajayega to matlab 21 tarikh ko ajane chaihe. Paisa...

Regarding late delivery,
Product dispatched to my nearest hub yesterday but still not delivered why is that, and why they keep products with them for 2 days and deliver. There is not hard and fast rule to wait till expected delivery date, they can give early so that customer is happy. Other shopping site delivers fast. Ecart team should really work on this,...

I have ordered redmi note 4 64gb gold on 26th may. As it was a flash sale the stock was limited so I ordered very quickly. It also showed that my pincode is valid. It was shipped from medchal sort facilty secunderabad. The product was to be delivered on 30th may. But today(29th may) at 10:18 am when I checked my track package option it showed out of delivery area Pincode-Address mismatch. This occurred on the area which is 40 kms from my...

I bought a product from flipkart, but I got a product of bigger size. I asked for an exchange and it was granted by flipkart company, telling that the ekart representative will collect it from me. But on that particular date I receive a response message from ekart telling that pickup has been cancelled as you decided to keep the product. The company didn't contact me, and I haven't cancelled my request. I tried again by giving an exchange...

I live in gangtok. ive about 5 mins away from the gangtok hub of ekart in sikkim. i had delivery due from ekart. today i checked my tracking id, and it says that the package was out for delivery this morning. i did not recieve an sms from ekart that the delivery was being made, nor the delivery boy called. now it is past 7 PM. before this also, i had another package due. they sent me an sms with the wrong contact number. then i had to track...

Flipkart and their delivery is a BIG JOKE & FAKE.
I have ordered a WATCH from flipkart on Date: 16 june, 2016
I have kept 6 Day Delivery, and the delivery they promised was on Wed, 22rd june'16 on or before 9.00 pm. Its been past 24 hrs, they have not delivered it and not even had curtousy to inform the customer.
Below is the Shipment History of the same.
Tuesday, 22nd June

Tracking Details - FMPC[protected]br...

Flipkart and their delivery is a BIG JOKE & FAKE.
I have ordered a Mobile Phone from flipkart on Date: 21 March, 2016 at 4:26 PM.
I have kept 1 Day Delivery, and the delivery they promised was on Wed, 23rd Mar'16 on or before 9.00 pm. Its been past 70 hrs, they have not delivered it and not even had curtousy to inform the customer.
Below is the Shipment History of the same.
Tuesday, 22nd Mar
12:31 pm Chennai...

Hello,

I am raising an urgent complaint regarding my Ekart delivery.

Tracking Number: [FMPP[protected]]
Order Date: [Sun, 3rd Aug '25]
Marked Delivery Date: [Thu, 7th Aug '25]

The shipment status shows “Delivered, ” but I have not received the package. I have checked with neighbors and building security, but no delivery was made to me.

I have tried contacting Ekart via:
• Emails ([protected]@ekartcourier.com, [protected]@ekartlogistics.com) – undeliverable.
• Phone numbers – not connecting.
• Website – no working support option.

This is a serious issue and suggests either a delivery error or possible package misplacement.

I request:
1. Immediate investigation and proof of delivery (POD) with receiver’s signature or delivery photo.
2. Clear explanation of where my package is.
3. Urgent resolution and delivery of my order or a refund confirmation.

Please treat this matter as urgent and respond promptly.

Thank you,
Jayasri.