Ekart Logistics Complaints & Reviews

I was supposed to get the product by 5th of Sept 2020, and I didn't get the product and the product is not even out for delivery yet, In my earlier orders also the tracking details are rarely wrong that is something that should not happen, If there is an option to see the tracking details that should be accurate, I am facing the issue many times this is so frustrating and probably this is the reason I am not preferring Flipkart these days...

Dear sir/madam,

I have ordered noise combo product of watch and ear phone online in

https://epicwatchstore-in.myshopify.com/

Get your latest noise combo at lowest price!! Colorfit smartwatch with shots x1 earbuds × 1 for price of 1699 cod on 31 st august 2020. The order number was fhw31310
I have received the product to ekart courier service today 04.09.2020 to my surprise when i opened the package there is a titan watch in it instead of smartwatch with shots x1 earbuds.

This is pure cheating to a customer by such e commerce company’s.

My delivery is not reached to me.. Very worst delivery.. The product not reached to me... Too latee.. I will waiting for 25 days.. Plzz check and procide my delivery... Really very bad

I had ordered Poco M2 Pro with exchange offer from flipkart, and exchanged my Samsung J7 Max. The wishmaster/ delivery boy (SUKURANA ALI) delivered Poco M2 Pro and picked up my Samsung phone after checking it. But after some time, when received delivery & exchange message from Ekart, it was showing that exchange of Samsung phone was cancelled and the exchange amount was paid by cash on delivery. The same was also showing in My Orders section of Flipkart.
Now, I think the wishmaster had kept my Samsung Phone and paid the exchange amount. Now, what if that phone is used for illegal work? Because as per records, the exchange phone was cancelled but actually the wishmaster took it and paid the exchange amount. Now, I'm highly disappointed and request you to take necessary action in this regard.

I am getting mail from [protected]@ekartlogistic.com for franchise.. It's fake or not

Courier person did not come and rejected my order.

I am a small Saller, and I delivery my product through Ekart logistics.
I make a shipment on 19Aug, 20,

This Shipment AWB No - SRTP[protected].

This shipment Pickup from me on 20th, Aug, 2020.
But till today 2nd sep, 2020, not go for shiped to transit.
Not get any recent updates, of my shipment.
Is this percell is lost???
If not then I want urgent delivery and update recent status on system panel.

otherwise I want full refund of this product with shipping cost and extra charge for this type of harrasment

Hi,
The complain is about, we are receiving orders which are not placed from us,
few days back also happened the same thing, but today again we received message saying that
'Order dispatched: your order (purchase Id:[protected] places is shipped through Ekart courier partner
Kindly help with this
we want to know from which mobile number order placed and date

I received wrong RTO, AWB no. SRTC[protected]. When I open the packet I found the item is wrong. The value of my actual product is Rs. 4475.00, item is 3 pcs. saree and weight is 1.5 kg. But which product I receive it's weight is less then 500 gm. The seller name of this product also wrong. Image upload.
Please help me to Return the actual product. Or arrange proper compensation for this loss.

I have ordered a product 17 days ago from Flipkart and it got shipped within 3days and I have got the tracking I'd but it has been 14 days of Shipping still my product has not reached me where as I am in safe/green zone Please help me

My package is delayed, it has arrived the Cochi hub on 23rd August, but no updates after that.The estimated delivery date was 25th August, but no updates on the shippment yet. Kindly assist on this.

I didn't receive my order

Takes long time to deliver

Hi I m HitesH from Surendranagar (Gujarat),
Recently I generated a refund request with Flipkart. after conforming to Flipkart approved return request.

26/08/2020 I got text msg for pickup but nobody came and at evening suddenly I received msg for pickup rejected.
27/08/2020 I got text msg for pickup but nobody came and at evening suddenly I received msg for pickup rejected.
28/08/2020 I got text msg for pickup but nobody came and at evening suddenly I received msg for pickup rejected.

I sent an semple and the same text received me continues 3 days but nobody came for pickup and wrong information given to flipkart.

Out for Pickup: Puma Sneakers For Women with tracking ID FMPR[protected] from flipkart.com, will be picked up before 9pm today by an EKART Wish Master (call [protected], PIN 106). Keep the product ready with all accessories and tags for verification.
Pickup Rejected (missing contents): Pickup of Puma Sneakers For Women with tracking ID FMPR[protected] from flipkart.com has been rejected. Contact flipkart.com CS for further assistance. Click to give feedback: http://ekrt.in/U4zA5zuuuN

So tell me now what I should do for the next and bad behavior of your EKART Wish Master...

Reply must for what you do for me and your company...

Thank you,

HitesH RajpooT,

Mo.[protected]

It is a small technical issue but everything depends on it. Ekart Logistics system has not updated my delivery status to "Delivered" because of which further process is on hold for a long time. It still shows "Out for Delivery" but I have received the product on 14th of August 2020 around 3:30 pm. Please update your system asap.

Sir my order is stucked in District- sehore(466001) ekart hub from several days, and our area(Nasrullaganj-466331) many orders are getting cancelled ..the ekart sehore hub is not releasing our order..my order is of replacement it can't be cancelled or returned..iam too much concerned about that..ekart service is very good but this kind of problem really hurts a customer feelings
please have a light on this issue

Tracking number FMPC[protected] is delay in 12 days

Without information delivery agent cancelled my order

I ordered for a saree which doesn't look like a saree... It's just a piece of cloth no trimmings no borders... I have tried various numbera to reach out the same day... Mail id provided to submit complaint is bogus... Call centre numbers are not connecting... Pls don't cheat people like this... I placed order direct at ekart i guess that was my mistake...
Order no #1436
Contact number [protected]

I have not ordered the product but still i received it. For that i have tracking id purchase id available. Please resolve my problem