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Ekart Logistics Complaints & Reviews

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Updated: Dec 1, 2025
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Ekart Logistics reviews & complaints page 25

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S
Snehal25
Nov 3, 2023
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I order t shirt from myntra I'll return it. One of the delivery boy come and collect the parcel and not updated yet it's been a week and it's not updated yet. And was not also credited yet. They don't update their phone number on internet and delivery boy was not also receiving call.
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    B
    Bishal003
    from Hyderabad, Andhra Pradesh
    Nov 2, 2023
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    My order was delivered on Saturday(28/10/2023) via OTP( orderid:OD[protected]
    I was unavailable on that to collect my order, the delivery guy said he gave my order in my PG. But today (2/11/2023) when I came to collect it my PG people said no such order came in.
    Please check into this and get back
    Thank you
    +1 photos
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      M
      Moonmee
      from Gurugram, Haryana
      Nov 1, 2023
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      Bubble Gun received instead of Heated Neck Shoulder Massager

      I had ordered a neck and shoulder massager on COD. Today i received a message from ekart that is out for delivery with tracking ID NMBC[protected]. I paid 999 to the delivery guy as he was not allowing me to see the product before paying. After I paid, when I opened the product it was a bubble gun. There is no number mentioned in the package. This is fraud by Ekart. They dont take responsibility, neither seller name nor contact was there....
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      Y
      yogi_nepal
      from Bengaluru, Karnataka
      Nov 1, 2023
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      Address: Bangalore

      My return Parcel has been siffoned off
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        S
        senthil.vijay
        from Chennai, Tamil Nadu
        Nov 1, 2023
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        Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103
        Website: www.ekartlogistics.com

        Order Placed on PayTm and shipment was expected to be delivered on 22nd October 2023.

        The same has not been delivered till 1st November 2023 and the tracking status says "Received at Hosur Hub" as on 19th October 2023

        There is no contact details available for Ekart Logistics. Issue was raised with PayTm app and there is no further update yet and their chat bot is saying technical error if we try to followup on the issue.

        Shipment details below
        Tracking ID: PTMP[protected]
        +1 photos
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          B
          Bharathan.J
          Nov 1, 2023
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          The product that I have ordered has to be delivered on 24th October 2023 but still not delivered. They even dispatched for out of delivery but after few minutes I have received a message stating that unable delivered the product due to operating issue. Even 1 week passed but the product not yet delivered. Product ID: FMPP[protected]
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            S
            Sushma Gadde
            Nov 1, 2023
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            Hello there, I supposed to get the package from IshaLife by eKart Logistics by 27th /28th Oct. We havent received package and after multiple attempts, got some one called u to get location sharing via whatsapp. But no one came and parcel is nt delivered yet!! I am leaving to diff coutry in a day and this has been such a huge head ache right before the journey. Can this pls be immediately delivered? Thanks!
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              D
              dasnikkita
              from Dibrugarh, Assam
              Oct 31, 2023
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              Address: Sitaram road, Dibrugarh, Assam, 786001

              I had order Dressberry nude-coloured, pump toe heels from myntra which was delivered to me by ekart delivery agent on 22nd October, 2023. I received defective item (discoloured sole, used item). Moreover, the shoe was oversized. So, i instantly applied for exchange on the very same day, 22nd October, 2023. The exchange was supposed to get delivered to me on 30th October, 2023. The delivery agent came, but didn't deliver, citing that the shoes' quality wasn't upto the mark (which is obvious because i received used item at the very first place). I raised a concern on myntra customer care, and my exchange of the defective item was approved today, afternoon. Another delivery agent came to deliver today, but did the same thing, didn't deliver my exchange, created rukus by saying the same thing that they won't accept a used product, whereas, Myntra themselves approved my exchange of defective product after verifying the pictures i was asked to upload. Ekart delivery agents are creating unnecessary problems, not delivering my product and lying that i rescheduled the delivery and that i was unavailable, which is totally false claims. I want my exchange. When Myntra doesn't have any problems, who the hell these delivery agents are to deny me my products. Product ID MYSP[protected].
              +1 photos
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                dasnikkita
                from Dibrugarh, Assam
                Oct 31, 2023
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                Address: Sitaram road, Dibrugarh, Assam, 786001

                I had order Dressberry nude-coloured, pump toe heels from myntra which was delivered to me by ekart delivery agent on 22nd October, 2023. I received defective item (discoloured sole, used item). Moreover, the shoe was oversized. So, i instantly applied for exchange on the very same day, 22nd October, 2023. The exchange was supposed to get delivered to me on 30th October, 2023. The delivery agent came, but didn't deliver, citing that the shoes' quality wasn't upto the mark (which is obvious because i received used item at the very first place). I raised a concern on myntra customer care, and my exchange of the defective item was approved today, afternoon. Another delivery agent came to deliver today, but did the same thing, didn't deliver my exchange, created rukus by saying the same thing that they won't accept a used product, whereas, Myntra themselves approved my exchange of defective product after verifying the pictures i was asked to upload. Ekart delivery agents are creating unnecessary problems, not delivering my product and lying that i rescheduled the delivery and that i was unavailable, which is totally false claims. I want my exchange. When Myntra doesn't have any problems, who the hell these delivery agents are to deny me my products.
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                  G
                  gadila.trishul
                  Oct 31, 2023
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                  Address: Sherilingampally, Hyderabad

                  I have ordered phone (I'd:OD[protected] on 15.10.23 by that time expected date of delivery is 26.10.23. Ekart I'd FMPP[protected]Till now I have not received mobile phone. Expected delivery revised twice in app. It is requested to put this order in higher priority and arrange to deliver this item ASAP
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                    B
                    Benstokes
                    Oct 31, 2023
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                    Website: Ekart logistics

                    It's been so many days my order is not delivered yet
                    I already paid online payment
                    Please give update about it when it will be delivered
                    Order I'd:- 2492191
                    Tracking ID:-ANSP[protected]
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                      A
                      Anikat Agarwal
                      Oct 31, 2023
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                      Awb Number:-BGSP[protected]

                      Shipment 8 Days Ho Gaye Abhi Takk Delivery Nahi Hua Ha Fraud Courier Service
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                        navi_143
                        Oct 31, 2023
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                        Address: Bengaluru 560040

                        Hi, this is naveenkumar kolli
                        I return my product through the flipkart, Your pick boy pick the product and he didn't check properly and went after 2hrs he called told your return product not matched he cut the call after some I got a message Your pick up product is unsuccessful I didn't recive refund also. I Got this type message.
                        Pickup Unsuccessful: CROCS LiteRide 360 Clog Lgy... with tracking ID FMPR[protected] from flipkart.com could not be picked up today due to unforeseen circumstances. We will try again tomorrow. Ekart
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                          S
                          Sudheer114763
                          Oct 30, 2023
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                          My order number is [ OD[protected] ]I am facing significant problems with the delivery of the product [FIDDLERZ Remote Control Car With 480P Camera, 2.4 Ghz High Speed Alloy Truck 4WD]

                          Regrettably, I mistakenly shared my OTP with the delivery person during the delivery process. The reason for doing so was the delivery person's assertion that it was necessary to change the delivery address, which prompted me to disclose the OTP.

                          I have since realized that this was a mistake and a potential security concern. As per my Flipkart account, the order is marked as "delivered, " but I have not received the product.

                          I kindly request your immediate attention to resolve this matter. I believe it is crucial to cross-check your call recordings to verify the details provided. Please take the necessary steps to ensure the security of my order and account.

                          I urgently need your assistance in rectifying this situation. I request that you investigate and update me on the progress as soon as possible. My concern for the security of my order and personal information is of paramount information

                          I am eagerly looking forward to your prompt response and the resolution of this matter.

                          That fraud delivery boy number is -
                          [protected]

                          Yours Sincerely,
                          Kommineni Sudheer.
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                            krissubramanian
                            from Chennai, Tamil Nadu
                            Oct 30, 2023
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                            Address: VANDALUR HUB

                            Placed order. not yet received. WMLC[protected]
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                              S
                              sardar Inder Jeet Singh
                              Oct 30, 2023
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                              Address: 9-111-104/1 LALITHA NILAYAM

                              Hi, your delivery agent called me on 24 th oct and will deliver tomorrow and till today the delivery has not been done.
                              Can i know it will be delivered by today day end or shall i go for a complaint with Flipkart to cancel my order.
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                                Mohit8696
                                from Kishangarh, Rajasthan
                                Oct 30, 2023
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                                Hi,

                                I've been receiving suspicious calls since 3 days asking for parcel delivery even though the parcel is not mine.

                                The other person claims that the parcel belongs to him and says that he gave my number mistakenly in his order.
                                Actually his and my number differ by only single digit.

                                He insists to share OTP so that he can collect his parcel.

                                I'm sure there is a fraud going on. Please look into it.
                                Please contact for further details.
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                                  Sbj11
                                  from Ponneri, Tamil Nadu
                                  Oct 30, 2023
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                                  My order door delivery was denied by the delivery agent on 23-oct 2023, and asked for the pickup from a specific location by giving the reason 'no vehicle available'. Since I couldn't do that, I politely requested him to deliver my order whenever is possible. But the agent took revenge and denied delivering more than 10 products. I raised multiple complaints and got assurance from Myntra for order delivery, but Myntra started canceling my orders. I am undergoing lot of mental agony because of ecart and myntra
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                                    Surendra Gena
                                    Oct 29, 2023
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                                    Address: Gorakhpur

                                    Ordered on imenshope.myshopify.com. And I got wrong product by ecart logistics ...plz return my order I want my money back.
                                    Fare of my ordered product 1500 Rs.. product of tracing I'd of product. ..is STOC[protected] m. Merchant name. Is shifto...ordered on dispatch 30 September
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                                      Ravina Sachdev
                                      from Kolkata, West Bengal
                                      Oct 29, 2023
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                                      ID -MYSP[protected] Myntra package
                                      Delivery agent delivered to the wrong house.

                                      Very bad and harassing experience.please train your agents to read the house number or and name in the delivery package whether they are delivering it to the correct recipient or not.

                                      When the receiver is available at house . The agent must call and intimidate and deliver to the right person and not just giving it to any other person instead.

                                      Fortunately. I received it from my neighbour.however this is not accepted.
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