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Ekart Logistics Complaints & Reviews

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Updated: Dec 18, 2025
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 264

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V
Vaishnavi_anju
from Delhi, Delhi
Oct 19, 2019
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fraud

Website: Ekart

I ordered a saree from the website nallisarees.in recently and recieved a fake product. I am not able to contact the seller or ekart now. I demand immediate action against this. Such courier and delivery services should not be supported in any case. Ekart works for trustable websites such as flipkart. If this service is becoming party to such fraudulent websites then in which services would the consumers trust??...
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abhishek sanyal
from Kolkata, West Bengal
Oct 17, 2019
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Address: 8K Green Park Ganguly Bagan, Kolkata, West Bengal, 700084

I ordered two nokia 6.1 plus phone from flipkart on 30th september 2019 and received two phones on 2nd october 2019. One of the phone is damaged on back panel and issued a complaint for replacement for the imei no [protected] and the order no is od[protected] and the return id is[protected]. Today a wish master came to my place and asked for the phone which is to be replaced and later on denied it to do. I want to know the process in which it is to be done. This is the third time am being harassed this way and the damaged product is not been replaced yet. Wish master is putting last three digit of the imei no. On his phone and said that the product cannot be replaced without saying me the reason.
Kindly see to this this matter and give me a reply as early as possible.

Thanks and regards
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    S
    Sanojdeepak
    from Mumbai, Maharashtra
    Oct 17, 2019
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    Address: Max Life Insurance Company Ltd, 3rd floor, Haya Tower, West Fort, Thrissur, Kerala, 680004
    Website: www.ekartlogistics.com

    My tracking numbers were itqc[protected] and itqc[protected]. My packages were from myvcircle was sent through ekart. The pincode for my location is 680004. They returned the package saying my pincode is 680011. My mobile number was also there but they never had the courtesy to call.in this modern world courier company depending only on pincode is silly. Moreover the actual pincode is 680004 and in google maps it is wrongly shown as 680011.

    Change or be left behind.

    All these details i came to know when i called myvcircle. When myvcircle called ekart, they asked me to travel 10 kilometres and collect my package.

    Ekart claims to be no 1 logistic company in india. With this kind of attitude, i don't know how they substantiate that claim.
    Oct 17, 2019
    Updated by Sanojdeepak     This is not the first time. Earlier on an order from medecines mall, the Ekart guy wouldn't deliver to my office on 2nd floor and made me come to parking to collect the package. That too after calling and not coming for 3 days.
    View replies
    My order is delivery near me

    delivery from my circle - Comment #3567248 - Image #0
    Reply
    Paresh Kumar Behera's reply, Oct 17, 2019
    My order not delivery near me
    Given product is not good bad product I will not satisfied this product so want return my product
    Reply
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      S
      skbray
      from Jamshedpur, Jharkhand
      Oct 17, 2019
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      Address: 755026

      Dear sir
      My product with tracking id-fmpp[protected] out for delivery on 15th october but that day i called delivery agent 10 time but every time he replay that i deliver it at 1 hour or two hour at last he did not delivered after that already two days gone where is my product and what is delivery time
      I am unable to track my product current situation. This type of behavior from e cart did not expected
      Plz do something needful as soon as possible
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        G
        Gopuarattupuzha
        from Mumbai, Maharashtra
        Oct 16, 2019
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        Online purchase of sari dated 29/09/19 #165078 order number and amount 1049 with tracking ID ITQC [protected].
        The product delivered on 07/10/19.
        The colour of sari is ordered is red and the delivered item is marked red but in the packet the colour of sari is blue and a very low quality.
        A complaint put their site adress and also whatsup number but not get a replay .
        So please do needful
        +1 photos
        View replies
        I don't want this.. Size is too small for me I want to refund.. Please do something
        Reply
        Amaresh Gunjan's reply, Oct 22, 2019
        Not satisfied
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          P
          Pompy Chukhu
          from Mumbai, Maharashtra
          Oct 14, 2019
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          Address: Vaishnavi nagar, 2nd cross, flat no. 206 kengeri check post mysore road, 560060
          Website: Ekart delivery person

          As the subject is already cited above i'm here to state that i was being abused verbally and physically by the ekart delivery guy, forcing me to take the package at the very moment, i denied as i ran out of money at that particular time and told him to cancel the parcel but he was not ready to do it and being argumentative. Please take strict action regarding this fellow, customers does not expect this kind of nonsense. For more detail i'm sharing contact number of the person ([protected]) please resolve this. Thank you!
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            R
            Ritvik salunke
            from Delhi, Delhi
            Oct 13, 2019
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            Address: Pune, 411017
            Website: Flipkart

            They do not deliver on time and are lazy dumb logistics my realme order is not delivered for 13 days now still no sign of contact and they don't even have proper office addresses and contact nos still flipkart sends their order via them i don't understand how dumb flipkart can be even if customer is not satisfied with the service still they are using dumb courier service
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              H
              HVAC TECH WITH SRJ
              from Kunnamangalam, Kerala
              Oct 9, 2019
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              Address: 673524, muyippoth, Kozhikode, kerala, Kozhikode, Kerala, 673524
              Website: Flipkart.com and portal.ekartlpgistics.com

              I have ordered many products through flipkart on the big billion days. But all my products were cancelled because of the irresponsible teams of ekart logistics. The guy who working with ekart logistics in the kuttiyadi hub located in vadakara, kozhikode he intentionally cancelled my all products, even they have service on my pincode he put my order on to pincode mismatch.. My pincode i have mentioned on my order is 673524 which is under their service area. That's they were agreed when i went to their office. Then i understood this all things happened to me because of the guy who working in ekart logistics kuttiyadi hub (Vadakara, kozhikode) his name is jaffer he intentionally cancelled my 7 orders.. Is it possible to complaint against him? If it's possible where i can complaint against him
              +1 photos
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                S
                Sandeep Maniyappan
                from Mumbai, Maharashtra
                Oct 5, 2019
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                address pin code mismatch

                Address: Aricknezhath House, Near Hill Palace Police Station, Ernakulam, Kerala, 682301
                Website: Mi.com

                Ordered an item from mi.com and awaiting delivery to happen. Tracking data says it has an address pin code mismatch. But its at my place and nearest hub. There's no way to contact the person or no information or calls have been made informing me of the same.

                The scheduled delivery is 6th sunday, and today being 5th, i see this error.

                Is it going to be returned as i ordered it during offer period.

                Please...
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                C
                Chintam Balaji
                from Hyderabad, Telangana
                Oct 4, 2019
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                Very bad experience from flipkart and ekart.. They are not delivering products as per schedule and we don't no how to contact them.. Flipkart is such a waste company and they don't want to hear customer complaints regarding products.. Irresponsible behaviour and no proper response. Between all these days, the packages were shuffled among various ekart sorting facilities in the state but no attempt was made at delivery. The most annoying subject is customer service and ekart doesn't offer any customer service. Nothing on their website. Those numbers picked up from google related to ekart don't work. How can a company that works as an aggregator be allowed to operate without customer service in this big country??? I have only questions and no answers.
                Oct 06, 2019
                Updated by Chintam Balaji                 No response from Flipkart and Ekart
                View replies
                Hi,

                I have ordered new mobile phone and I have checked using pincode and I showed 3 days delivery.. But the product was not yet delivered and its almost 7 days ago.. Hence no response for the same.. kindly take an nessacary action..

                delivery team negligence - Comment #3559181 - Image #0
                delivery team negligence - Comment #3559181 - Image #1
                Reply
                I have ordered a mobile phone on 2nd October they're not delivered me yet .please delivery my product
                Reply
                Abhi Nani's reply, Oct 10, 2019
                When my order is coming
                Adhesive desingnet golden color saree 1BF varei golden quty1 SKU:BF VAARI GOLDEN
                Reply
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                  V
                  Vijaychaturvedi49
                  from Mumbai, Maharashtra
                  Oct 2, 2019
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                  Address: Iqor services globle india pvt. Ltd plot 144 sec 5 manesar, Gurgaon, Haryana, 122051
                  Website: Ekart.com

                  Hi

                  I am very disappointed with flipkart service because of i am facing problem after perched honor 9n phone september 16 to till now but flipkart not given any solution even my refund is approved and i have received a massage from flipkart { out for pickup: honor 9n (Sapphire blu... With tracking id fmpr[protected] from flipkart.com, will be picked up before 9pm today by an ekart wish master (Call [protected]). Keep the product ready with all accessories and tags for verification.} but ekart wishmaster not to be come in my given address for pickup after given appointment. I am waiting for pickup phone by ekart wishmaster. Flipkart is a fraud company. They are telling only liye not give solution also customer support is not give proper information and support they are given only date and time. Also senior escalation department have no any information. I am facing a lot of problem.
                  View replies
                  I had Oder my phone 2 weeks ago but still i didn't get it and even they don't update any proper status abouts delivery. They had show promised delivery dates is 25 September but still i didn't get my parcel.
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                    S
                    sasi bindu
                    from Mumbai, Maharashtra
                    Sep 27, 2019
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                    Address: Sanskruthi ac market,gadadara road,Gujarat, 517002
                    Website: Www.woosale.in

                    I ordered a saree of worth 1000 he didn't give the right one n no response from thm too. Whn i tried calling thm no response from thm at all. He is seeing all the messages which i'm sending in wats up but not responding. Whn i tried calling from different numbers again no response. More over whn i booked it was just 899 whn ty gave ty sais 1000 still i paid because i liked that saree very much.
                    Dear authorities, please take necessary action on them
                    +2 photos
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                      M
                      Machut kasom
                      from Bengaluru, Karnataka
                      Sep 27, 2019
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                      Address: 36, Garudachar Palya, Mahadevapura, Bengaluru, Karnataka 560048, 560077
                      Website: www.ekartlogistics.com

                      Sir, i am kasomwoshi, would like to write a complain bout my order on ekart. Let me start with which i highly doubt that these company is a fake bussinnes company. Because this is not my first time buying product from ekart. Also weeks ago i order flip 3 jpl speaker from ekart and then when it delivered the product came with different speaker. Which i am very dissapointed with ekart. I tried calling so many no's of ekart office, many they do not pick my call after i received my item. Few people working at ekart pick my call and whenever i tried to explain about how it is, they just cut my call, and never pick my call anymore. So this is what happen. Ive just lost more than 1k in vain. So if there is some other way to resolved this problem and help me out, i will be really grateful to you. Thank you.
                      +1 videos
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                      Delevry date 1/10/2019.
                      Reference id- FS61196.
                      Order id- 7810366.
                      Tracking id- PKRC[protected].
                      Order date - 28/09/2019.

                      Please refund my money

                      complain - Comment #3563830 - Image #0
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                        G
                        Guntur Saritha
                        from Hyderabad, Telangana
                        Sep 26, 2019
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                        Address: Golden plza business katagram, Surat, Gujarat

                        I have ordered combo of 3 sarees.on controversy I received a wrong order which was nt been placed by me. So it's a humble request to go through my order nd give my money backkkk. I got a bad order which was not ordered by mee. It's a request to u to please tell me when will my money will be back.the order was with torn cover nd smells very bad. so kindly go through my problem nd take a severe action on it
                        View replies
                        Good evening sir
                        Sir hme cloths wrong Mila hai
                        Hm cloths ko return Krna chahte hai
                        Aur sir hm 1 baar call krke complain bHi kiya tha to mam bol rhi thin ki koi call aayega but sir koi call hi nhi aaya please sir ye cloths hme wrong Mila hai sir mujhe return krne me help kijiye please Sir my contact number. [protected]

                        not placed correct order - Comment #3548445 - Image #0
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                        I want to refund the order ASAP..!!The kurtis I've seen and got is totally different do it ASAP
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                        Megha Kongari's reply, Sep 21, 2019
                        ASAP I want to return and back my money asap
                        I have ordered L size shirts
                        But its came XXL size shirts
                        I want to return the product
                        Please
                        Reply
                        Wrong product delivery ..very bad quality saree deliverd. clint number [protected], trackingid..pkrc[protected].

                        not placed correct order - Comment #3562365 - Image #0
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                          A
                          Abdul_ahaan
                          from Eluru, Andhra Pradesh
                          Sep 19, 2019
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                          product was not good

                          Address: H.no:8-1-40/A/134/1,, Samatha colony, tolichowki, Hyderabad, Andhra Pradesh, 500008

                          I didn't get the what i ordered... Product was not at all good.. So i want to return the product the product was having jeans cloth in the picture but it is not at all jeans clothes... I am not at all satisfied with this product.. Accept my request i want to return this product nd want my money back.. Keeping trust upon your project i ordered this product.. But it was not at all good.. Humble request.. Take my order return...
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                          Paldeep Kaur Waraich
                          from Mumbai, Maharashtra
                          Sep 18, 2019
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                          Address: Street no 3 block no 4 amar enclave bhati road sirhind punjab, 140406

                          Sir/ mam i manjeet singh waraich order no - pkrc[protected] ordered one kurta and palazzo from your company but you delivered wrong order to me it is not the same product. Quality is really very cheap. My product is ak-01-53. I dont like it at all. So i am not satisfied with this and i ordered first time at your site. But i feel it's not worth to spend money on this useless product. It's totally different. Please refund my money as soon as possible, thanx
                          View replies
                          I want to refund my product it's totally fake product
                          Reply
                          I received wrong product
                          Reference id : SS79624
                          Order id :7765391
                          Tracking id : PKRC[protected]
                          Order date :25/09/2019
                          Please send my original products that i ordered
                          I'm requesting the company to solve my problem
                          Soo...kindly please send my original products

                          received wrong product - Comment #3548553 - Image #0
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                          I had ordered red color south silk saree from your website woosale.in #order no 4641.i got today my order through ekart but product delivered is diffrent from my order.
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                            L
                            Love Babbar
                            from Mumbai, Maharashtra
                            Sep 18, 2019
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                            Address: Hyderabad, Telangana, 500032

                            Ekart id is ekart logistics - fmpp[protected]. It is showing that on 10:02 am, 10th september, the product is out for delivery. But till yet i. E (18th september) i have not received the product.
                            When i am calling the delivery person, he is saying me that he has the product with him and he is unable to deliver the particular product.
                            Worst service with ekart. I have made the payment before too.
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                              B
                              BASAB DAS
                              from Barpeta, Assam
                              Sep 18, 2019
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                              Address: Guwahati, Kamrup Metropolitan, Assam, 781015

                              Ekart logictice consignment number aepp[protected]. Is showing that delivery is done at the destination but i didn't got any delivery till date.
                              I want my issue to be resolved immediately as it is been already more than 15 days of giving order and more than 7 days that it showed delivered... This is ethically wrong from company like ekart, you are creating lot of issue for me. If it is not solved than i may pursue further
                              View replies
                              I got late delivery from ekart many times, this is very bad, they should strictly minimize late deliveries and get better delivery man .
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                                V
                                vijay bodake
                                from Malegaon, Maharashtra
                                Sep 16, 2019
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                                Address: Nashik, Maharashtra, 422002
                                Website: ekartlogistics.com

                                I ordered mi a3 phone from mi.com side with exchange offer. The delivery boy came to my office and send the images to his higher authority. They seen the images and told him to reject the phone due to dent but on my phone their is no dent these are scratches. If mi company gave me exchange then how ekasrt reject my phone n is ekart have technical person specially appointed for these type of work. For these type of things i format my phone and clear data, who will give me returns of my data. Shamefull things by ekart. My tracking id is xmip[protected]. The person who approach at my office is ([protected]) pin 109.
                                Date of incidance is 16th sept 2019.
                                +1 photos
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                                  A
                                  Arjun shil
                                  from Mumbai, Maharashtra
                                  Sep 13, 2019
                                  Sep 5, 2023
                                  This thread was updated on Sep 5, 2023
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                                  Address: Creamsoun club showroom, Durgabari road, near KFC restaurant, West Tripura, Tripura, 799001
                                  Website: Ekart.com

                                  Today i hv received a pack of mens shirt. Which one is not ordered by me. I thought may be i forgot about this. But when i opened the packet than i realise that it was not ordered by me. Now i hv received that product for 999 rupees. It was a big mistake by me to receive a product from ekart. Now i cant find any information about this product. From where it is coming and how i return this product.
                                  +1 photos
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                                  Aapke wishmaster be mujhe maara pita or Gali Diya bola parcel cancel karwao plz helpe uska name Balram Kumar karvy
                                  Reply
                                  My order no. Is 7535990. I had booked for 3 sets of kurtis and palazzo. Butreceived entirely different cloth material
                                  Reply
                                  wrong product deliverd ... my tracking id pkrc[protected]

                                  wrong item delivered. - Comment #3561551 - Image #0
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                                  Wrong product delivered my tracking id..FSPC[protected]

                                  wrong item delivered. - Comment #4122294 - Image #0
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                                    Recent comments

                                    Mens Apparels Set Size-L TWS03 (for 4 Khadi shirts)

                                    But received 2 t shirt low quality 1 L and 1XL pls return
                                    AM
                                    Alpesh mahe

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