Comments
I complained for the service. Mr. Sunil, franchise called me today and he was so arrogant. His mobile No.[protected]. He was not ready to listen what am actually telling. He said ur warrant expires (I have 4 more days for expiry) and cylinder to be replaced which will be charged, u are the customer always creating problem and immediately disconnected the call. Again I called him back he was continuously disconnecting my call.
Immediately I called Mr. Pothiraj [protected] he asked me to call Mr. Hemanth kumar [protected], he said he is busy right now and connected me to Thanigachalam, while explaining the situation he too disconnected the call.
What the hell is happening. From the day one I have complained many times on Sunil and pothiraj. It's almost a year, no action had been taken and he is just a franchise and u people are encouraging to behave him so rude with the customer. This is how u respect your customer.
While Purchasing ur Executive Said 2 Months Once free Service will be done, now Mr. Thanigachalam says 4 months once. Why cheating the customers like this. I have all the proof...
This will not be left just like that. Am gonna take this issue very seriously and you people have to face the consequences. Moving forward legally...
Thank you so so much and hatsoff for your wonderful and amazing services. I have not seen such a customer service in any other companies
Regards,
Kavitha
[protected]
Immediately I called Mr. Pothiraj [protected] he asked me to call Mr. Hemanth kumar [protected], he said he is busy right now and connected me to Thanigachalam, while explaining the situation he too disconnected the call.
What the hell is happening. From the day one I have complained many times on Sunil and pothiraj. It's almost a year, no action had been taken and he is just a franchise and u people are encouraging to behave him so rude with the customer. This is how u respect your customer.
While Purchasing ur Executive Said 2 Months Once free Service will be done, now Mr. Thanigachalam says 4 months once. Why cheating the customers like this. I have all the proof...
This will not be left just like that. Am gonna take this issue very seriously and you people have to face the consequences. Moving forward legally...
Thank you so so much and hatsoff for your wonderful and amazing services. I have not seen such a customer service in any other companies
Regards,
Kavitha
[protected]
Aqua guard given for servicing is not been responded by the techniquenican with the stipulated time.
Hi Kavitha,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We regret the inconvenience caused. We have noted your details and our team is working towards completing your installation at the earliest
Regards,
Eureka Forbes Team