[Resolved] Eureka Forbes — aquaguard service | |||
I have Aquaguard Nova in my house from more than 7-8 yrs. and it is under A.M.C with Aquaguard company from many years. I made a complaint to customer care([protected]) on[protected] regarding non functioning of our Aquaguard. Nobody came for 4 days. On[protected] I contacted local service person([protected]).No response except promise to send technician. Again on 105-2014 I contacted the same person who informed that the technician is on the way. Finally after using your Aquagurd we came to know that all this show is only to collect money from customers and for service to the collected money for A.M.C. The same thing s happening to our 3 aquaguards in Govt. Regl. Eye Hospital, Visakhapatnam, where I am the Superintendent.Every time we are suffering to make number of calls to your C.C with no response for weeks. If you cannot give service to supplied units better change your c.care name as customer harassment center. PL. RESPOND IF YOU CAN THINK. Dr.V.V.L.Narasimha Rao, [protected], Madhavadhara VUDA Colony, Visakhapatnam. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Thank you for your response.But I am sure the same thing repeats every time when we need service.Finally I got it rectified after 20 phone calls and online complaint.-Dr.VVLNRao
I made a complaint on[protected] regarding Switch not working on my inova aquaguard water purifier. Even after several calls to the customer care, to the local service agent and to their area service head, my problem remains unsloved even after 14 days.
Extremely dissatisfied with their service. Will never advice aquaguard to any one.
Pradeep Goyal
Complain no[protected]
Extremely dissatisfied with their service. Will never advice aquaguard to any one.
Pradeep Goyal
Complain no[protected]
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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