Eureka Forbes Complaints & Reviews

In consultation with eureka forbes sales person mr. Purushottam tallari employee code 9052309 i purchased aquaguard eternity water purifier online on 21september2016. Order no[protected]. The unit was installed at our house on 23 sept. It was not working. The water output was 250 ml per minute. As per technical specification in their manual the water out put is 2000 ml per minute. I sent service request by sms on same day. After rigorous follow...

I had bought a water purifier one year ago at that time your rep. assured me for post warranty free service for 10 yaers. but service centre has refused to do so after warranty period. I have made a complaint few days before, but no reply has been received till date.conpany representative gaurav told me several times that ge will provide the papers for the same but he not do the same. Now the service centre told me to pay the charges....

Purchase on 29 Sep 2015 from chamarajpet, Bangalore

The Unit not purifying since last one month, (not working)as whenever water filling its look like same as without purifier water.at home every one got sick ( throat infection due to this ) we logged a complaint on same day and engineer visited and told that 2 parts are not working. Filter and other small part. When he checked TDS, Its showing 200 to 210, which is actually...

We have purchased a Eureka Forbes Vacaum Cleaner - Model Trendy Steel
in EZONE, in Infinity Mall, Malad, Mumbai.
However, the Power connector of Vacaum Cleaner is not working and when
we take out the Power cord out, it automatically goes inside, so that, we
can't connect the power connector to Power Point.
Complaint No's : 85123018, 85645540 not attended.
Last Compliant No: 86693186 dtd 19.04.2016...

These Eureka forbes has made our life torturous since past few years since we purchased their RO. Customer service is really pathetic. They are a bunch of fraud people who willlure you with their products and even make you sign service contract and charge as much as they can. After that they will not care to service the product and if they do, they will be really unprofessional and charge again for every service. Have faced this issue multiple...

I purchase a product from Eureka Forbes, i.e. Dr. Aeroguard SCPR 700, on dated 09.04.2016 having Customer ID. [protected]. The product has may be some technical problems and already once replacement has done. But the replaced product has also stop working. I paid Rs. 24, 990.00. I am not satisfied with the service also. The service people not behaving properly at Forest park, Bhubaneswar. When i want my money refund, they are not willing to...

I have purchased water purifier on 06/01/2016 product name; Dr Aquaguard Magna HD RO+UV order no;[protected] DC NO; 26884717 from the Eureka Forbes ltd. But since then the water purifier is not functioning properly, I have called customer care and lodged complaint and then a person came and repaired it. But again since two months thw water purifier is not working. So again I have called customer care, they said person Wil came. I have called...

I had bought this product on 03.09.15 by your rep gaurav. he assured me for free post warranty service for 10 years. but he has not given me any doc. regarding this. I have remind him several time. now the service centre told me that i will have to pay for service. I told him about this but they are not agree to do this without charges paid to them....

I have lodged a complaint no.[protected] on[protected] at 9.30 am. More then 78 hours have been passed but my complaint has still not been attended. I have requested many times but nothing happened. What is the fun of buying a tata product (Sensa) if after sales service is so bad. I am a advocate by profession and i know ver well what to do if my complaint is not attended. I am sorry to say that i never expected this kind of casual attitude...

My customer code is [protected] I made a AMC for 3 years which will expired on 29.10.16.
Last filter changed on 30.10.15 and this month I made so many request to change filter but no response Only filter changed 2 times and contract for 3 yrs so 1 change due which Company want to super credit that us wrong
Pl arrange to change filter immediately

Priti Shah
99 R B Avenue, kolkata
[protected]...

2 months ago complent for eurekaforbes because i have not any gift having aquaguard... Watch & bottle... Salesman not answering good... I am boar for your service... Now compleint for eurekaforbes in grahak munch department... 2-3 monts not received gift... I'mentally hareshment... Thats why completed in grahak munch... 28/7/2016 complaint no.96259866... Not any action by complaint... Thats why i m boar... This is your service... Not good......

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I had taken amc for product (Compact uv) in 15/09/2015. It was promised to me that parts/filters will be replaced in every six months and maintenance will be done on free-of-charge.

However even after repeated follow-up nothing is done. I am feeling like being cheated in name of amc.

It must be assured that this will not happen it is open loot....

I don't know what a crap is this. I have cancelled a Magnum filter as they have delayed in installation. Now they are making me run to get the refund and picking up the unit. Whenever I call customer care they promised someone from back up team will visit. It is almost now 2 week's no one has coming . My complain no is. 96769980. The service of eureka forbes have detoriated in recent years. I will never buy this product again....

An anyone explain me what the crap is going on!!!

Today i received an sms that rs 2100/- cheque no. 63 has been dishonoured.
I am unable to understand where exactly the problem is it is well clear that payment should be deducted after every 3 month, the last payment was deducted in the month of july which can not be deducted due to post cheque submitted in the bank

I received a call from customer care...

Dear Sir
I have an AMC with your company for 3 year which will end on 2017.
My last service number is [protected] by Krishnendu Karmakar(Mobile- [protected]). Within 14 days of service yesterday the machine is automatically shutting down for sometime. After sometime it is running.
I donot know what is the reason.

please do the needful

BIGYAN RAY...

Our Aquaguard AG classic is not working since September, 10th, 2016. On 11th September, mechanic, Mr. Uttam Manna visited our machine and said some parts are required to be changed. Thereafter neither he turned up nor responded to several calls from us. We lodged three complaints (No. [protected] on 10/9/16, [protected], on 12/9/16, [protected] on 13/9/16) and repeatedly contacted to the customer care over telephone (4 times). Every time they...

Acqua guard AG classic sl.2029831 is not working since July 2016. Repeatedly contacted to the customer care, but no positive action to repair. The machine was installed in my new residence at Povval, Kasaragod with AMC on 14/02/2016. complaint was registered in their site on 16/09/2016 and also over phone to their customer care on 17/09/2016. The assured to repair on 19/09/2016 as requested by us, positively. But no body turned up nor communicated...

Sales Person Mr. Kavimani had visited (after lot of hinderance to visit) and indicated that he will ensure to deliver the Water Purifier on 18 Sep 2016 by 02:00 PM. He also confirmed before taking the order (ensured swiping of Credit Card to secure the order) that no slippages will happen and free gift and coupon will be provided during delivery. Post that I have been following up and till 19 Sep 2016, there is no update on the delivery of...

On 29th august 2016 i received an sms from eureka forbes that informing that mandatory service of my aquaguard was due in oct 2016. And on 12 sept 2016 i received another sms stating that aquaguard gwpdaflow has been completed by techniciazn mr alok kanhaiya singh. I am very very sorry to inform that nobody till date turned up for servicing the machine.

I am surprised how a company of your stature has been cheating the customer...

The brand new water purifier dr. Aquaguard classic uv, [protected]. The unit not getting switched on from last seven days. Till date19.09.2016 no action from your service department.

The dual filter is having problem, the water was coming very slow
Very sorry to inform that after so many repeated mails and calls to your office and regional office, kannur, kerala state no action from last seven days.

Three...