Dec 12, 2016
Updated by Varuna Singh Rautela Dear Piyush,
I don't think you read the complain. This is an exact example of how casually you guys work.
My complaint is against your management for non payment and arrogance of your unprofessional AVP. How do you expect me to get a complaint number for this. Send me a complaint number from you organisation for this.
Verified Support
Dec 13, 2016
Eureka Forbes Customer Care's response Dear Varuna,
We have been informed that all your legal notices have been responded to in detail. Having said that, it appears that you do not seem to have faith in the legal system and hence have resorted to the social media. In doing so, you are trying to malign the goodwill of the Company and making baseless personal allegations against the management.
We do not encourage media trials and urge you to desist from making any further baseless allegations. Failing which we reserve our right to take legal action as may be deemed fit.
Regards,
Team Eureka Forbes
Dec 13, 2016
Updated by Varuna Singh Rautela Firstly, You can't take a legal action on me for asking your grieved and harassed customers to mail their complaints to an authorized body.
Secondly, I don't see a personal allegation in my message. Even if I do that I have all facts and that is exactly why your management is trying to avoid the payments for the past 5 months now.
Thirdly, On the legal matter our lawyers will get in touch with you and not our social media agency.
Also you dare not call any of our claims baseless because if I start establishing the base with all the screen shots and case details here your esteem CEO and AVP will be only ashamed of their conduct.
Let me also warn you to not make baseless claims of me trying to malign your company because I have all facts as sent to your AVP and CEO who did not have answers to it and are now trying to avoid payments and confrontations.
So much for a company that claims to care about people's health against money when we on the other side see the management stooping to low levels to avoid payments after getting the job done from their registered vendors.
Your FB posts are met with complaints all the time. So please don't teach me about media trials.Unless the case hasn't been legally filed against your company I can comment on the matter and you are free to defend your self.
I won't threaten you here because I have the facts and I don't have to send abrupt threats.
If your management is so perturbed please ask them to respond to mails which have been pending for weeks and months.
Love,
Your deceived and exploited vendor who was selected and registered by your system and who delivered exactly as per your requirement and well within the timelines.
Dec 13, 2016
Updated by Varuna Singh Rautela You have been informed incorrectly and have only half knowledge. The legal notice received an incorrect reply after 1 month which was 3 weeks delayed. Despite being given time to resolve the matter amicably for 5 months your officials are now responding on public domains.
About my faith on legal system I do not need comments from a company that deceived and exploits in own chosen and registered vendors despite their project being completed exactly as per directions given and well within the time.
So I warn you against sending me threats here and instead suggest your management to get in touch with me if it matters so much to them.
send someone within 4 days or will complaint to consumer court
I understand your disappointment. Please share with me your registered mobile no./ customer id/ complaint no. so that I can help you with this at the earliest.
Regards,
Priya
As I haven't received your contact details, your complaint has been closed from our end. Do get back in case of any query.
Regards,
Priya