[Resolved] Eureka Forbes — elegance ro | |||
The technician has done 2 years amc on 2nd week of sept 2017 but the filters are not yet changed by the technician though he had promised to so. As the amc money is already transferred to eureka forbes in last month itself, i need an explanation from the company for this and want to lodge a case of cheating against eureka forbes. I have made complaints many times but there is always been replied that the matter will be checked & responded quickly which is yet to happen. Hence i request the authority to look into this matter & resolve it at the earliest. Was this information helpful? | |||
Nov 24, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Oct 23, 2017 Eureka Forbes Customer Care's response Dear Customer, Please share your registered contact number/customer ID here. I'll have my team connect with you at the earliest to address your concern. Regards, Priya Verified Support Oct 23, 2017 Eureka Forbes Customer Care's response Dear Customer, Thank you for sharing your contact details. I'll have my service team from Kolkata connect with you at the earliest to fix the issue in your product. Regards, Priya | |||
 4 Comments | |||
Comments
My registered mobile number is - [protected]
Email id is - [protected]@lntecc.com
Product - Elegance RO
Email id is - [protected]@lntecc.com
Product - Elegance RO
Took aqugaurd purifierWPROUVT
In April 2016
Had problem in water level since starting.Now since 4days it is taking too much time almost 2hrs for purifying 2ltr water
In April 2016
Had problem in water level since starting.Now since 4days it is taking too much time almost 2hrs for purifying 2ltr water
Eureka Forbes Customer Care's response, Oct 23, 2017
Verified Support
Dear Customer,
Request you to share your registered contact number/customer ID here. I'll have my service team connect with you at the earliest to rectify the issue in your product.
Regards,
Anita
Request you to share your registered contact number/customer ID here. I'll have my service team connect with you at the earliest to rectify the issue in your product.
Regards,
Anita
Eureka Forbes Customer Care's response, Nov 21, 2017
Verified Support
Dear Customer,
As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Regards,
Anita
As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Regards,
Anita
Thanks Consumer complaints forum for advising Eureka Forbes to change the filters of my RO. Now I request Eureka Forbes to start the date of my AMC from 1st Oct 2017 to 23rd Oct 2017 and shall remain valid till 23rd Oct 2019.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Above msg received today which is not done as we are out of station.please resolve the issue by 30.10.17