Eureka Forbes — Not having Euroclean ACE Vacuum Cleaner Paper / Dust Bags in stock

yogesg_b1

from Pune, Maharashtra

Address:	Bulandshahr, Uttar Pradesh
Website:	www.eurekaforbes.com/

I bought Euroclean ACE Vacuum Cleaner akmost 8 years ago. Since I don't use the vacuum cleaner extensively, the paper / dust bags provided with the product lasted this much long, but now I have no paper bags. So I went to their branch office (Address: 25 /26 RAGHUVEER NAGAR, OPP. ST. FRANCIS SCHOOL, JALNA ROAD, AURANGABAD) almost a month ago to get those. But they told me the bags had been ordered and will be available within a week. Then I went again after a week hoping that I would get the bags this time but didn't. And one of their representatives asked me write down my contact details so that they would call me when the paper bags will be available. It has been over 3 weeks now and I still didn't get a call from them. I guess the after sales service as promised was just a selling strategy for them and nothing else.

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Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Yogesg_b1,

We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team.

yogesg_b1

from Pune, Maharashtra

Hello.

Thank you for the response.

I don't have any customer ID but I have the following details:

Name: Angad Badgire
Contact No.: +91-[protected]
Unit No.: 9157864
Invoice No.: 0002543

Sital Mehta

from Mumbai, Maharashtra

Dear Eureka Team,

I have similar grievance. We purchased Euroclean 2000 vacuum cleaner 8-9 yrs back and have been trying to find where we could buy the disposable brown paper dust bags for the same.
Pl arrange so that any of your sales team could contact and provide me the dust bags. My contact details as below :

S Mehta
cell [protected]
City - Pune
Area - Shukrawar Peth, Pune 411002

Minu Doshi

from Morbi, Gujarat

Dear Eureka team,
We bought Euroclean 2000 Vacuum cleaner before 10years aprx., We need paper dust bags but could not find in my city (Pin code : 370001 ), May i know where can I find to my nearest area or who can ship it to our address. Hope for good service from you.
Thanks in advance
Mayur Doshi
Contact : [protected]