Eureka Forbes — Request no.91790820 & 81351325

Khushwant Patel

from Ahmedabad, Gujarat

Address:

Thane, Maharashtra

I, Chhaganlal R Patel contract no. [protected], had given a request for relocation and service of my Aquagaurd water purifier on 30th April 2015 and the TAT given to me was 28 hours. But it has been a week no one has visited my place nor given me a cal.. I am calling everyday to customer care and making complain for the same but nothing has helped me.. later i got a no of Mr.Rajnath Tiwari from customer care stating that he is the head for the area.. i spoke to him and he gave me time of 24hrs.. but its been more then that nothing has happen.. Everyday i have to bring 2 Bisleri can of 20 ltrs each for drinking for my family members.. my money is wasted in this.. All the records have been recorded in my phone. Requesting you to kindly solve this immediately on urgent basis to avoid any legal consequences..

Was this information helpful?

No (0)

Yes (0)

Eureka Forbes customer support has been notified about the posted complaint.

Related Eureka Forbes reviews

View all 7763 Eureka Forbes Reviews

Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear Khushwant Patel,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your complaint number, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team

Khushwant Patel

from Ahmedabad, Gujarat

This is what i am hearing from last few days.. i have contacted one of your executive, he said that their are no staff so they are not able to send anyone at my place.. This is the service which i am getting from your end. From your sorry my complian is not solved, i have to shell out 200 hundres rupees everyday for Bisleri from last 10 days because of your fault.

In future I am not continuing with Eureka Forbes or any of your products.

Khushwant Patel

from Ahmedabad, Gujarat

Still no reply from your end..