[Resolved]  Eureka Forbes / RO Aquaguard Reviva — Money Refund

Address:New Delhi, Delhi

"Hi, I am annu singh and I had a complaint against a ro reviva company employee." I had purchased Eureka Reviva, before purchase employ whose emp-id-9003446, name rakesh kumar take security money and say its refundable but still one month pass but not my money refund. I registered my complaint here and helped me to get my complaint resolved early. I got my money back. Thanks regards Annu singh
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Dear prinka singh, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team
Mobil-No-[protected]

Address-flat-no-10, block no-144, sec-1, Pushp-vihar, saket New delhi


Complaint Status Update [ID: 950833]
I had purchased an Aquaguard REVIVA RO+UV+MTDS NXT with One set Filter on 28/05/2017 & the demo was given by Ganga Jha, after completing all formalities, a guy came to us with all accessories & after installation he powered on the system, what we saw there was leakage from the place where adapter wire was coming out, on this i asked whether it was defective system which i was sold, he replied that he needed to open that system & he opened he repaired,
but on 8th june 2017 System was stopped working I complained on
10th june 2017 the same & the engineer came on the same day & he repaired it again,
& after repairing 2nd time it was still not working properly. Then I complained again for the same but i dint get any response till 4-5 days thereafter i received call & someone asked how RO is working & again I related entire story & then after 2 days a guy came & repaired the same, but after 2 hours the problem started again & from last 4-5 days i am mailing, calling but not getting any response within 20 days of purchasing i got this repaired 4 times but problem still remain the same & i believed that it was the faulty one system which i was sold by Future Vision Enterprises.
All eureka forbes, franchise, head office, services engineer, branch office are irresponsible i have called everyone but nobody is listening,
All you with customers before selling your product there after let customers go to hell,
It was my biggest mistake to purchase Aquaguard RO system & as per mentioned in your web site "30 days money back guarantee "
I really don't want this bad product any more, i am very disturbed & frustrated by your services & product, request you to please take your product & return my money.

SR [protected]
SR [protected]

mails & many more SRs are there

Regards,
Gaurav Kumar
+91-[protected]

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