Eureka Forbes Complaints & Reviews

Sir I had a service contract of my Aquaguard water purifier with eureka Forbes for a period of two years[protected] To[protected] which includes servicing and changing of filter element twice a year. On 19 July 2014, I received a call from my service dealer (Vighnaharta Enterprises) that a technician will be coming home for servicing on[protected] which was Sunday. After waiting for whole day at home nor the technician came nor did they...

I had purchased a water filter online with Snapdeal in February/. It was installed after three weeks. The technician has several problems and when he left i noticed there was NO REJECT water coming after flushing process happens. I have been calling your company for MANY MONTHS. Every time i call no one comes despite your staff telling it will be 24 hours. I have been drinking bad water since many months, and my wife always is complaining...

I have purchased a gold nova in year April 2008 my customer code is [protected] and receipt no is[protected] and I'm consistently updating my AMC from 6 years but instead of being a regular customer they do not provide service to our expectation. Service is extremely poor because first of all technician do not come on time when they are informed to do so also the service center in kalyan namely sai shraddha services from where we have purchased...

I have an Aqua guard CB Gold Water Purifier with a 3-year service contract expiring on 22/08/2014. As per the provisions, the Candle and carbon are to be changed once a year. To-day we have booked for half-yearly servicing;in which also the Candle & Carbon are to be changed.The Booking No.is 77659770 of 11.8.2014. But the Service technician, Rakesh and his Supervisor, Sanjay Gawde refused do do the same on the plea that...

I had lodged for a service request for my aqua guard infinity on 05/08/2014. (Complaint no: [protected].)
Till date no one have bothered to attend or call back. But when I booked for a demo, they called the very next hour. This is the most irritating part. Why should we buy a product if there is no after sales service. (Specially for a product like a water purifying system)....

11aug 2014, I have purchased a product from AQUA GUARD (EUREKA FORBES). The product is WATER PURIFIER (UV).
The executive has assured us that the product will reduce the TDS content by 60, and is also good according to the locality.
But after installation when asked to check the TDS content he refuses and said it will not reduce the TDS content and for that I have to buy RO.
Even the guy who came with him to install the...

to whom so ever concern, i have lodged a request four days back . the sevice people promised me that the replacement will be done on saturday. but no such happenned . i am in very much need please help me for this problem as soon as possible...

with due respect I beg to state that I, Biswajit Roy is a subscriber of EUREKA FORBES Company. This customer name was Mr. Biswajit Roy & the customer code was [protected]. This complaint no is 77642497.
Yesterday service technician( Mr. Avirup) came to my home in the evening but That was the problem on my machine he could not solve anything even he gave damage on my home machine on the spot. This home machine is inverter. The Company...

for my purchase on April 2014 till today not received my purchase bill and warranty certificate even after several request made by me on phone no. 39883333 request no. 89901326 dated on 04/07/2014 mr samvel

16/07/2014 mrs subha

01/08/2014 mrs revathi

stating that u will receive with in 2days

do needful to me

yours...

I have been trying to get service for my EURO CLEAN WET/DRY product from local franchise as well as from company since two months.
No one cares to attend complaints. Company's customer service section is loaded with thick skinned fellow otherwise one can not be deaf towards customer complaints.
Most horrible thing is that EUREKA FORBES customer service number is never working. SMS complaints never attended.
Umpteen...

for my purchase on April 2014 till today not received my purchase bill and warranty certificate even after several request made by me on phone no. 39883333 request no. 89901326 dated on 04/07/2014 mr samvel 16/07/2014 mrs subha 01/08/2014 mrs revathi stating that u will receive with in 2days do needful to me yours p.vinodh kumar surana 14, vichur muthiya street 4th floor, gurushanthi appartment choolai chennai 600112 [protected],...

My Name is Bhaskar Mandal.My contact is -[protected]My machine model is SPRING FRESH RO.I was maked AMC type SILVER in-11 may 2014 valid till 10 may 2015, from Service Person Mr.SONTU SENGUPTA from Baruipur/Kolkata service center. His contact is +[protected].
He also reinstall my Spring Fresh RO in wall again for labeling problem. But after few days my machine fall in to the floor for installation failure. As a proof I have real...

We have paid Rs 2850.00 vide cheque no 115695 drawn on HDFC Bank towards AMC for 3 years. Your company is suppose to give services once in 6 months which has not done till today. It is only on our request once in a year that too repeatedly reminding to your customer care. In the year 2013 no service was given to us. In 2014 I have requested your customer care for the service on 25.7.2014 and the request no given to me is 77401323 and your...

07/08/2014.
Dear Sir,
We own a Water Purifier Compact Model of Eureka Forbes since more than 2 Years
Before we were using the earlier version but as due to non availability of parts the Co. Person has asked to replace with a new one on a discount rate.So we had purchased the same.
We have also taken the Annual Contract for service as regard the same as well.
Continuing Copy of Contract also enclosed for...

I have purchased Aquaguard Enhance RO water purifier which was installed on 3rd April 2014, Last 15 day it was not working properly from 2th August onwards it has stopped working, after that i have raised a complained against it on 04.08.2014 Complaint No:77583665 on their customer care service helpline and they told that their technician will visit within 24 hours but nobody came up till now, even i have tried to contact their higher management...

I purchased the Eureka Forbes 20 Ltr Amrit Storage Aquasure Gravity Water Purifier from snap deal. And the product delivered to me on 4 August 2014. On 4 aug evening i noticed that the water is leaking from the joint of the tab. After that i made a call to [protected] but the no. on waiting for 15:07 minutes at 7:06 PM and 2nd call at 7:20 PM duration 4:30 minutes that i charged Rs.35 approx. On 6 Aug i called on 39883333 again no. in waiting...

MY name is S.Kugan From Padappai. My number is [protected], [protected] Once booked a compliant they are not attending the complaint within 48 hours, my registered complaint will fulfill after 10 days. This is the way of service will be done by your service manager and service engineer. Your Service manager Name and Number : Sathyanarayan: [protected]...

I have been an user of aquaguard for last 14 years. For last 2 years we had got an AMC done for two of our aquaguards and I had to make n number of phone calls to call your service people to service it. I do remember that in this period they changed the candle only once, but unfortunately I did not keep a record of their visits as earlier it used to be so professional that I never had to bother but they would come by themself for the service. It...

Respected Sir, i have purchased Eureka Forbes Elegant RO water purifier and get installation on 09.07.2014 after installation it was working well but on 31st of July it has stopped working, after that i have raised a complained against it on 01.08.2014 on their customer care service helpline and they told that their technician will visit within 24 hours but nobody came up to 3rd August than i have called again and given reminder they...

I purchased a water purifier, Aquaguard Enhance RO+UV on 25-Apr-2014. Till date i have not received the invoice for the purchase. It is over 3 months and i have been calling the sales personnel every alternate day. He is constantly giving me lame reasons for not delivering the invoice. Just to get an invoice if i have to make several calls and still not receive it, then i dread to imagine the trouble i have to go through to get a free/paid...