Eureka Forbes Complaints & Reviews

costumer name:Mohammed Zavid appliance:power wash i bought this product around 2 years back and the company promised me with spare parts and repair support.But now they are not doing the same.The power wash which i bought from this comapny has some minor problems and the service centre is demanding me to get its motor replaced which costs around Rs.5500, but a new power wash from other well known brand will cost only Rs.3500.When i asked...

Dear All, I have raised an complaint for an fault in my RO system. More than one month has been passed, but there was no response from Eurekha. Whenever we call customer care, the standard response is that our technician will reach by today. My RO System is in AMC period, I am not sure whether Eurekha is avoiding taking request in AMC. Request your timely action on this. Regards, Ravikumar S...

Hi, got really frustrated with the amount of calling which i have done to the aqua guard cust care and still there is no response towards it ... it seems like the sevice is been outsourced and since my product is covered under 1 yr free service they are not looking at it properly ... i have called the customer service more than 6 times and they always say only one dialogue that they ll send the service person on the same day eventually...

After one year of purchasing REVIVA. I paid 4860 to change my filters. After changing the filter, I am getting bitter water. I called the person who changed it. He came and told he will change it. after one day again I called him he told it needs approval of manager. He given to his manager's number. His manager told we will change it within 2days. today I called him. now he is not picking up my phone. I am waiting for him. And...

I am using Eureka Forbes, Aqua-guard Duo water purifier and recently renewed the AMC. Soon after the purifier stopped working 10 days back. I registered a formal complaint on 24th June 2014. The complaint number is 76905674. I was told that Service engineer will come on or before 26th June 2014 to service it. No one turned up. So escalated the complaint on 27th June (Complaint number[protected]. The response was that the engineer will turn...

Never go for Aquaguard... I have purchased neo from sales persion Shibnath Karmakar[protected] before dated on 18 May, while he campaign this item out side my office DEL-2. I purchased this for my native town Digha. Shibnath asked me receive this item at kolkta to avoid late delivery. He promised me collect this item and install this within month of May. But till now it is not installed. Earlier he gave me date that day did not come till...

Hi, I have Purchased Eureka Forbes 'Enhanced Green RO' purifier online, where in the site itself they have pro'mised' a freebee of Solar Lamp worth 600/- and a 100 /- worth mobile recharge. They have delivered the purifier and its almost 2 weeks now I haven't got the promised freebee. I have raise a complaint 5 days back but no response yet. The complaint number is 89839316. Please be aware of this before buying this brand. I took...

Dear Team, Please be informed that I have purchased the above model on 29/7/2013 based on the recommendation of your sales executive Mr. A Sham in Salt Lake, Kolkata. I was very happy with the Inova model, however he gave me a price of 500/- for the same, which was working perfectly fine. From the day, the new equipment has been installed, it has been giving me trouble. The product sold to me is a defective piece which has been agreed...

I have purchased vaccum cleaner from your company and the employee named Ravi Keshari promised to give the pipe extention so that it can be useful at my home. After purchasing the same i called your employee thrice but till date no extention has been given. He is simply making us fool. The CSS code is 9069246 and his mobile no. is[protected]. My order form cum receipt no. is 023234. The same i had purchased in my mothers name Kusum Lata Singh...

Hi I have bought the Vacuum cleaner wet and dry model less then 6 months, now it is not working. I have raised complaint but service engineer not visited or resolved the issues. It is under warranty period. Problem: Vacuum clear make more noise, and smoke comes out from the machine. I have attached the bill copy. Can you please help to resolve this before the warranty period expires. Dinesh +91 [protected] [protected]@gmail.com...

As per eureka forbes service engineer say the memran is not working of water purifiers {aquasure ro + uv ) at the time of service . But he was not change it in gurantee period in free of cost . He want full amount of this peroduct for change. Instead of company give me replacement guarntee of above product for 12 month from the purchage of this product....

we have been using aquaguard RO for the past 2 years and had also applied for AMC(annual maintenance charges). suddenly the product is faulty and is not detecting the flow of water, hence it is over flowing. we have called the the customer care many times and there has been no response to our query. please do take attention to this notice....

I am Using This Machine on my Boring Water as it was said by your sales person*(Mahendra Jadhav )* From *Past 2 Months I am facing problem of water is not filling up my tank* Service engineer comes and changed the pipe and told me that water force is not suitable but we checked the force still its not working He changed inlet and outlet cable still not working NOTE: *Service Center People says that this System is not suitable...

I have bought Eureka Forbes water filter AG ENHANCE RO+ UV WP system (NEW) carrying item code GWPDENRUV10000 for Rs 15990 on 27.02.2014 vide Invoice no [protected] Dated 27.02.2014. My customer ID is 10967397. Within a period of 4 months from date of purchase, I have registered complaint on not less than 6 occasions on account of non functioning of the system. Every time the Engineer used to attend after 3 to 4 days from the date of registration...

I am the user of Water Filter RO model of Eureka Forbes which is under CMC vide Contract Receipt No[protected] valid up to 29/07/2014.
Your Service engineer never ever done the PM servicing including back flash . Every Quarter they have visited and changed the spares as detailed below :
30/7/2013 - IRON CARTRIDGE Rs 650 ( ICR No[protected]
26/11/2013 IRON Cartridge Rs 650 (ICR NO[protected]
SEDIMENT FILTER...

We have purchased Water purifier classic model from Eureka Forbes. The marketing representative who came at our place had committed us that two services are free of cost during 1st year. We will get a call from company itself for scheduling a date for free servicing. The first service will be after six months which includes the cleaning of the water purifier and the second service includes cleaning of the water purifier and change of the...

I have AMC for aqua guard nova done at AHMEDABAD . Contract receipt no 10. 22993425 dated 28 Dec13. Customer no [protected]. Period from 31 Jan 14 to 30 Jan 15. I being army officer got posted to Ambala Cantt and my address is Col Vishal Sharad, P 27 Panipat line, Near Angora Farm, Ambala Cantt. My contact no [protected]. Kindly depute rep to do half yearly maintenance check....

After 2 complaint made really no persons have been contacted me for the status update also for my 2 complaint number[protected] & second complaint number[protected]. The first company which no after sales service. The sales rep. are well trained to visit before sales after that no one came after calling them for plenty of time to give demo, product bill, accessories of the product, gift coupon while buying product but till now nothing...

I had contract with Eureka Forbes for my Booster type Aqua Guard Water Purifier, Contract No: 18772953, Dated: 05-06-11 for 3 Yrs period valid till 04-06-14. As per the contract they are supposed to do servicing of the device six monthly with replacement of Carbon blocks & pre filter candle (once in a year). In addition to that, the on call visits whenever required in between is included in the contract. After signing the contract they...

The RO+UV filter (Aquasure) that I purchased a couple of years ago has been leaking for many months. Despite placing frequent calls to the customer care number no one has turned up. Every few days I receive a call to explain the problem - I am promised a visit and prompt service at the end of the call but nothing has materialised yet. It is better if Eureka Forbes informs me that they are not interested in after sales service and I will,...