Faber Complaints & Reviews

I have purchased a Faber built in microwave which stopped working 2 months ago. I have raised a complaint regarding the same about 2 months ago. After repeated calling of customer care, local vendor, the issue is not even considered to look at. I am frustrated with their behaviour and sense of responsibility. I certainly did not expect this kind of support from a company like FABER....

Dear Sir/Madam,

A Glasstop cooktop has been trouble from 3 rd Dec, 2020. Problem is the burner was broken & gas was likege, it is very risky foll all, for our life, for our neighbour. My docket no . is - KOL[protected]. Several times was calling ( calling SS proof attached) to Mr. Arijit Pal ( [protected]) but no necessary action.
Requested to you please help & save our life....

We have complaint about stove repairing on 20th November, 2020. But still not attended for servicing even if complaint so many times. Very Bad servicing. Even we called to karnataka Head one Mr. Venugopal. Still not attended. See how the worst service of Fabers. Very bad....

Raised request with Faber customer care on 23rd November and it was assigned to KVK Enterprises, Hyderabad. Till now I did not get any response from anyone. Faber Customer Care replies that they escalated and Service Technician is not responding. Ticket # - HYD23200113....

We have purchased Imperia 604 BRB CI BK - Faber cook hob model on November 1st and while installing itself we had noticed that the flames are low and the the guy who installed told that it will heat well day by day but it was very sad that it was opposite. We waited for one month but still the heat the burner is having, is not enough to cook the food swiftly. It’s taking thrice the amount of time (which it usually takes) and as a working...

Burners are bent and not fitting properly and also gaskets are becoming black after using them. Need burner spares for purchasing .

Model :- Faber Hob HGG 604 CRR EBR CI
emailid @ ajaykumarreddy.[protected]@gmail.com

Solution required :- Helpful if we get burner spares which are fitting to this model

Ph:- [protected]...

Registered mobile number: [protected]

I purchased the chimney and was supposed to submit the application to get the warranty card back. I have furnished all the details to the consumer office and emailed 3 times already on customer care email id.

Now my Chimney is not working and not been able to get the motor replaced for last 5 months....

I had brought a hob recently and the burner is not burning properly and flame is coming out and spreading entirely...

Dear Team, I have made many complaints via mail and telephonic conversation with Mr Rahul Jadhav zonal head, with Mr Nitin Chaudhary borivali branch service centre, Mr Gauri Shankar executive at Borivali branch but no one is giving proper response. One says you call another and another says you call third person and third says call customer care. Even at customer care i have sent so many mails but no luck. When is motor replacement going...

Dear Franke Team,

This is to bring to your notice that, Your customer care service team has provided me with this number of Senior Service Executive.

I have called this gentleman and he informed me that he is not the correct person and that he is not in a position to resolve this long pending customer issue. The kind of response from these gentlemen is very unfortunate and I would request this gentleman instead...

Out of the 4 burners 3 burners are not working....

I am a resident of Mayur Vihar Phase-3, Delhi and have purchased a Faber modular chimney on Oct’2020. The installation person told us that he will be back in 3 days to complete the remaining installation work but he never showed up. Also, there are some issues with this chimney while we are using it.
We have been trying to reach customer service helpline numbers & mails from a month but no response to our queries till now. We are...

On 01/08/2020 i bought thus FABER chimney as a gift for my mother in August .. providing them comfort and smoke smell free cooking .

But daily the oil is getting leaked and destroying our wall and also it’s falling on our Gas Hob, utensils and food too . We don’t cook too spicy oily food ..normal home cooked food .

The reason for buying this model was only that oil was collecting itself and deposited in the...

I have purchased it in feb and have submitted so many complaints but unfortunately only they visit and convince us with the stupid demerits in the product
This is the reality pf faber
They sell u so stupid products to you and leave you to suffer
It been only 7 months and i hv submitted so many complaints with no solution...

I have a Faber Hob, the burners do not light up full and had is wasted. Need to get it repaired as soon as possible...

HI
I purchased a Faber Microwave oven from Hometown Hyderabad on 17th October 2020. The Order number is [protected].
Hometown raised the PO on the 19th and Faber confirmed to Hometown that the order would be delivered in a week.
On Saturday ( a week after the order was placed by me) i reached out to hometown and the product did not reach HT till then. I tried reaching Faber ( Sarath and Prathap) but unfortunately could...

I purchased Faber cooktop 4 burner, on 26 Sept 2020. Within a month the backside nozzle broke, its been 7 days I have registered my compliant through phone and website but no follow up.Even the customer service Lady is pathetic very rude.worst experience and pathetic service highly disappointed....

I had purchased faber jumbo 3bb glass cooktop. Within a year it had burner issues. The tech came once nd repaired it and now after a year has been completed there is again problem with burners. Thankfully since it is within warranty it will be replaced without cost but the service is so poor. I am waiting for the new burners since last 40 days and even today they say it will take another 15 days and that too they are not sure about the delivery.br...

Purchased faber cook top installed on 30th september 2020 in the new flat. We Started cook top on 05th october 2020. But to quite surprised the toughened glass broke into pieces within 10 days. It seems the quality of glass is of bad quality...

We had bought Faber cook top and in less than 1 year burners became non functional. The complaint was lodged on August 6th and one person called Shiv Kumar visited us and said that burners have to be replaced and that he will deliver the same in ten days. He also while fixing the rubber of the cook top, spoilt the top by giving visible scratches. Since then it has been a mental harassment where we have to keep following up with the person...