Faber Complaints & Reviews

I bought a faber hob less than 1 month back. Post installation when I tried to use it, one of the burners was making a lot of noise. Plus, the knob for the same was very tight. I immediately called the place I bought the hob from and asked for a replacement which didn't happen. They asked to call faber service center. Someone came home when I was not there and am not really sure if even checked as I said I wanted a replacement. He said everything...

I have a Faber gas stove and I bought it four years before. From the last 15 days it's not working properly. Specially one stove is making noise while opening. I m using this appliance from the last four years but didn't face any problem but suddenly I m facing this noise problem and when I m opening the knob it's making noise and not starting smoothly....

I have purchased faber chimney tratto-910 sr no. i[protected] invoice no. 424 dated 25.08.2014 from kitchen.com 10, university road, udaipur (rajasthan) and paid cash rs 19000/-. switch buttons are not working properly from very beginning. it has stopped working completly so chimney is not functioning at all. kindly replace it immediately. laxmi narayan damor mob. no. [protected]....

Product model no.: cleo 700 ltw bk,
Finish: stainless steel/ black : k[protected]
I have lifetime faber warranty.
Please note that left side blower not working, therefore may i request to arrange replacing the part as early as possible.

Name: ruma bag
Address: 1032 madurdaha, p. o.- e. k. t., kolkata, pin - 700107
Mobile : [protected]/[protected]...

My Energy Saver High end Faber Chimney with low Noise, Imported from europe as they advertised, is still working fine. Except the nice looking Glass Hood is getting separated from the stainless still chimney and falling apart.
On multiple complain, one of their Franchize called me today at Kolkata and requesting a Technical person to visit @ Rs 400 per visit to understand the issue, though I send photograph etc---but they need to see...

Since last six month we are trying to contact service centre of Faber, as our Faber chimney is not working due to faulty motor, In the month of May a technician from Prompt services came to our house to examine the fault but could not resolved. After his services there was a small fire also in the chimney which led to the burning of the motor, despite of frequent calls to Prompt services as well as Faber there was no action taken. It was...

Faber has provided few customer care numbers : ([protected]/ [protected]/ [protected]/ [protected]). These numbers are supposedly CUSTOMER CARE NUMBERS PROVIDED IN THE FABER WEBSITES. Sadly no one responds to the call. Such a pathetic situation.
I dont know how do i raise a request for the service of my products.
I have been trying to reach the above mentioned numbers for last three days.
Terrible......

I had enered the annual service contract with universal service provider Faber on 21st August 2016 and paid yearly subscription of Rs 3100/-. However, the work was not done satifactoriily by a mechanis named Shamsad. The burners after servicing began to give unusually strong spark. Immediately we brought to his notice. He said he would come later. We kept on calling him but after 8 days he suggested that we should contact the consumer service....

Faber one of the worst service centre i have seen. We bought a hob just 3 months back. The glass broke suddenly, and when we complained we were told taht the same shall be replaced. Its more than 2 weeks we are still awaiting for a confirmation from faber. They are unable to even sort out issue, since they do not have the material in stock. Pathetic service. Let me see how long will they take to resolve this issue...

My complain no is[protected] and I launched this on July, 27th.
Let me explain my experience regarding servicing of chimney. I have received call from this
phone no - [protected], and got assurance that I will get a call from Faber service Centre, Bangalore to
get intimation of my chimney service which will be done at earliest.
At 5 o'clock I have received call from [protected] who said they are being asked...

Chimney model is hood trato 90 cm. The chimney hood glass is blasted out of sudden in the middle of the night. Luckily no was around otherwise could have seriously injured could have lost eyes.
After that i lodged complain for repair since three weeks i am waiting for repair but not getting any proper answer.
This is seriously carelessness from company side....

Sir
I have purchased a feber hob gas fusion 372sspcig h [protected] bill no. 176 dated 04.06.16 from vendor lokenath systems, jadabpur kolkata
But during installation it noted that it is defective.
Vendor cheated me they have supplied unsealed material without warranty card.
Now i am helpless to get free service to rectify. and it become useless. please help me to rectify it.
Please do needful.
br...

My complaint is against faber customer service for my induction cooktop. the glass of the induction cooktop is broken and hence lodge a complaint to customer service no. [protected] on 5th june-16 (complaint no. 1603). customer care advised that initially i have to order for glass and the glass factory is in pune and it would take apx. 2/3 days for the glass to arrive. service center guy is not definite timeline for the glass to arrive mumbai...

We are having 3 burner cook top. After some time of purchasing we got disappointed with the quality and performance. Of late flames from all the burners are not performing satisfactorily. For repairing, on our calling the company's mechanic they have come /taken their visiting charges promptly but after their leaving one burner has been thrusted deep downwards (It has come down to the level of glass top) thus become useless/ we are not able...

A. Following facts are submitted:
1. Hob fusion 472 ssp (106.0203.835) purchased in february 2015, vide invoice dated 646 dated 03.02.2015
2. Same installed by their representative, on 26.05.2015. The installation amount is rs.500/- vide cash receipt no. 6970 and job no. [protected] dated 26.05.2015
3. They issued a warranty card dated 26.05.2015 (For sl. No. H[protected]) and said that warranty will start from 21.05.2016.br...

I had purchased a faber built in oven (Fea 771 xs) in september 2015. It has been intermittently giving problems - it won’t start at times, or would suddenly start working after an hour or so.

A technician had already been called last year end to troubleshoot the problem. But he came a few days later, after the oven had started working again on it’s own.

On 1st may 2016, i made a call to the faber customer...

I purchased perla energy ltw 60 on[protected] . Company gave me life time warranty ( ltw ) i. E. 12 years from the date of purchase . My chimney did not work from[protected] . I registered a complaint on[protected] on customer care which telephone no. Is[protected] . Customer care gave me complaint no.[protected] . After 2 days service engineer came and inspected the chimney . He told me that motor does not work and need to replace it...

Respected sir...
As I let u know that I am a resident of ldh Punjab... I bought Faber hob six months back... There was some problem in it... So I calledup at its service company which is at pakhowal road ldh. There one technician came and done it's service and said if there will b any problem again then call up, but on the very next day I called up again that there is still the same problem in it so plz come and repair it. For this...

I had bought a faber chimney and their authorized agent used to give the service. One fine morning authorized agent was terminated by them without our knowledge and the agent opened another company with the same name and continued to give us service. Now when there is a problem in my chimney they swiftly avoided their responsibility saying that the chimney was serviced last by their authorized agent and it is no more within the warranty....

I was pushed to take the AMC of the hob and chimney when installed. i was promised 4 services in a year and it has been 2 years that i have got only 1 service. i have repeatedly lodged complaints after complaints but must say the executives who receive calls are PATHETIC!!!
every time i get an answer that an executive will come to your place and rectify the problem but till date no one has come.
I have a 5 burner hob and out...