Faber Complaints & Reviews

I have complained for gas leakage thrice and their representative come and repairs it but after 15 days same problem comes back and last time i had complained and demanded for replacement since its under warranty and he said he will replace all four valves but till date he has not turnedp u...

I purchased Faber Hob on Feb2015. It has a issue with on burner and logged a complaint (No.[protected] with Faber customer care. Service person visited couple of days after and said that he will be back with new burner within a week. He never came back, however periodically I do get calls from service center says that we are sending a person next day to resolve the issue. After a month on first complain, I logged another complaint (No.[protected]....

Respected Sir, We have purchased a FABER chimney for our kitchen from Authorised dealer from Rohini, Delhi. When we went for purchase the show room person was speaking very nice, demonstrating the features and talking so much about the customer service. But it become un-serviceable within 6 months. We are making complaints number of time at customer care number. One engineer visited last month and asked to pay Rs.600/- as visit charges...

We have logged the compliant about ignition problem since 4 Months. on receipt of the compliant they came five time but could not rectify still the problem is not resolved. we are tied by calling customer care frequently but no good response to be seen. if this is way customer is treated then will have to log this complaint to Faber CEO. Hope this massage reaches to him. On 9th Sept, 15 we have again registered the compliant but no...

I have purchased a FABER chimney from Authorised dealer from M P NAGAR BHOPAL (mp). When we went for purchase the show room person was speaking very nice, demonstrating the features and talking so much about the customer service. But when the installation day come young guys with improper tools came and they were very incapable.They came for installation without sufficient gadgets.They have to cut the outer vertical cover, they told us to...

Faber ( Franke Faber India Ltd ) did not attend the complaint of maintenance of the chimney Model 2905 lodged on 24/05/15 Complaint No[protected] till today. Repeated contacts with Customer Care Service and the Fever franchisee: Mr. Asraf (Mobile No. [protected]) and the service area Manager, Delhi, Mr. Ramesh Singh did not meet with any success. In fact, for last three months they are harassing me by offering false promises. The chimney...

Franke Faber India Ltd. Manager Dear Sir / Madam, We would want to update you and your experts with a terrible experience which we encountered with Franke Faber India kitchen’s glass top hob. We had purchased the best and one of the most expensive kitchen’s glass top hob dated 03.01.2014, Model number HGG 653 CRS BR I – CRYSTAL 65 SP Serial number 106.0305.115 H [protected] from M/s. Franke Faber India Ltd. Khar W. It was...

Hi Team, I have purchased a FABER chimney hob with four burner(HGG 754 CRS BR CI) in Bangalore and installed on Jan’2015. From day one I am facing heating problem with hob’s knob & burner and regarding this I raised following requests: •[protected] •[protected] •[protected] •[protected] Till date, my requests have not been resolved. Despite of making several complaints/calls no action has been taken...

Dear Sir/Madam, Refer the below mail/complaint detail yet to get any response from your service centre, even the defective part scanned copy sent over mail to kolkata.gms.[protected]@gmail.com which located at Barrackpore, kolkata.Mr Tapas Das called me once on dated 07.07.15 for site location only after that all are silent. So kindly look in to the matter on top priority basis. Dear Mr. Tapas Das, As discussed pls find the attached...

Company has given life time warrenty for faber burner but 3 burner has been broken out of four burners Inspite of complain given to the company the complain is not attended and they are asking for burner cost to replace the burner we did argue with the company that why we should pay the cost when company offers/claims life time warranty for the buners....

Hi, I name is Navaneetha A and i have purchases Faber HUB and Chimney in December 2014, and sorry to complaint that no service person attended till date even after giving multiple complaints and i have received a call from service guys and he said that he will come and attend on June 21, 2015 (sunday) however no person attended till date. This is not the first time he promised and not attended and it is multiple times the services...

Iam Omana.T, Omana Nivas, Kalavoor P.O., Alappuzha, Kerala Ph: [protected] I have purchased a faber gas stove with 4 burners and chimney on 3rd dec 2014 from Kalarkode (which is in alappuzha dist). Now one of the burner not working with the electric start. It will work if we use a spark litter. I request your kind attn for the problem...

We had complained about one of the one of the arm of the frame on top of burner. It had come off from its welding joint. Faber technician visited promptly and assured that this will be covered in warranty and he would replace the burner frame. He asked for 1 day to revert. It's been 3 weeks since his visit. How is one supposed to get it attended. Name :- Mrs. Gunjan Kotak, HIRANANDANI meadows, Gladys Alwares Road, Thane (W)...

i have a complaint of my new chimney first of all it is not ftted properly by company workers and and only they want money whatever they done is right or wrong i have done a complant on 15 of may 2015 and they have no parts till 15 june it is jocking or a company...

Hi I registered a complaint (no.[protected] regarding my non-working of chimney. The technician said that there is part which is to be replaced. They took a month to replace the part. Even after the part being replaced, my chimney is not working. The technician talk rudely to my wife. I am tired with the service provided by Faber.Please do needful to resolve my issue ASAP. Thanks Chandan mobile:-[protected]...

I want to raise a complaint against the service provided by Faber through one of its service centres located in Bangalore (Banaswadi) as my chimney has shattered and broken due to improper installation and the hob is damaged as the chimney fell onto it. Complaint number[protected] Complaint Date: 17th march 2015 Several calls have been made to the toll free # [protected]. The service was to be done by the local agent of Ace Services...

I had complained regarding a problem in my Faber Hob in Nov, 2014. Mr. Pintoo Patel had come claiming he is from Faber and recommended us to purchase a 3 year contract for the Hob maintenance at Rs. 7000. He stated that Metro Kitchen Solution is the Mumbai Service Center agent for Faber. We had therefore paid the entire amount and have a receipt stating that contract is valid till November 2017. However now after contacting the numbers...

a telephonic request was made by me on 25 may 2015 regarding a site visit as i am renovating my kitchen in delhi andhad selected a chimney, builtin hob, microwave and oven of your company and needed advice regarding electric points and cabinets. my request was accepted and i was promised that it will be done in next 48 hours. now it is 50hours plus and no show . thank god i am saved because if it cant take care of its customer to be, one...

While putting on it is vibrating I think fan not working properly. Product purchased in march 2015. My Name Bhaskar Gadhari Address Mulund Amit CHSL A704 Mhada colony Mulund East Already complaint registered on Saturday and they promised us that person supposed to attend it on monday but nobody attended the complaint. Now please send on Thursday....

i have purchased the hood (TRATTO PLUS LTW 90 G[protected])and hob (GAS GB 30 SSP CIG H[protected]) of faber from V4 HOMES, perinthalmanna, malapuram, kerala. It is still within the warranty period. Last week, when there was complaint for one of the three burners, i registered the same with Kitchen Care, Calicut, Kerala which is the authorised service centre. But even after calling daily to remind of the complaint, no technician has come so...