Faber Complaints & Reviews

One of the worst and pathetic gas stove we have ever experienced. We bought 5 burner hob worth 24k from distributors in udaipur. We somehow managed to use it for almost 14 months and from the beginning of 2nd month we started facing hell lot of issues. Called the service center people but never received the proper response, we also mailed them couple of times and wrote a complain but they were just least bothered. After hell lot of issues...

I am a resident of guwahati Assam.brought a faber chimney from a nearby store 3 month ago and dealing with problem since 20 days.registerd a problem 20 days ago but they are not responding.aak me to share the problem and warnanty card via watsapp which I did and told me to wait 2 or 3 working days.but aftr 15 days nobody arrived.i tried asking them the reason by calling almost everyday during those 15 days but they kept me on waiting.i called...

I called the Faber technicians to clean and service my chimney. Even after instructing them to use the soft sponge only, they took my steel wool scrub to clean the chimney leaving large marks on the entire surface. After refusing to pay and complaining to the Chennai Office, I was told to replace the whole thing by paying an additional 5k+ despite it being the fault of their own unprofessional technicians. Kindly take action on the same....

After 20 calls to the faber service center they are keep us waiting since last week to run our new chimney as it is not working for a single time.
The service center guwahati is keeping us misguided about their time of arrival. I have paid ₹ 22, 400 to buy it but could not start since 26 may 2017 till date due to blunder of technicians & service center.
Therefore you are requested to send technicians to the address below.br...

I bought faber hob 2 1/ yrs back, that was the biggest mistake i made. From the day one this product has given me only problem nothing else, i have to keep on calling service people they will come after 10 phone calls. Even after that they do poor quality job. Since 10 days my hob has gas leakage and nobody is attending it. I have spent 17000 but that hob never worked for even 17 days properly. I dont think anyone will even see this complaint...

The worst experience with the worst product and service!!!

Here is my terrible experience with faber hobs (#faber). We bought a stove a year and half back. The stove has given us nothing but problems. Every 3-4 weeks it stops working and we had to call a service person. After a while they sold us an annual service contract saying it will save us money. Now they don’t even show up to honor the service contract. It is possibly...

I have raised the complaint regarding my hob which i have bought 1 month back. Once a technician visited and he asked for the warranty card and invoice detail, after that i watsapped those details to this number :[protected]. Then i am following with this number but am nt getting any response. Also i have called to customer care several times and every time customer care person is giving me assurance that they will call me back but i am not...

I have purchased faber chimney topaz plus ltw 60 from a. K. Enterprises, 2 ashok nagar, near hanuman mandir raisen road pulbogda bhopal (M. P.)
462023. I have complaint this dealer, he has given customer care phone no.
[protected]. I have dialed this phone no so many times but no response from customer care. It is much regretted that no body is attending my complaint. I am very disappointed with such irresponsible executives...

Dear Sirs,
I had puchased faber cooktop eco 400 cta1 from m/s birju mal budhu lal ring road kalyanpur Lucknow vide book no 02, serial no 062 dated 15.12.2016.
Right from begining unit has leakage problem which Lucknow service centre has corrected on 21.12.16 24.12.16 29.12.16 30.12.16 31.12.16 2.1.17 5.1.17 6.1.17 7.1.17 8.1.17 & there after severally., once faber Lucknow service centre owner (Ph:4072210) has also visited which...

Sir,

I lodged a complain through toll free no 15days back. Technician visited and found that motor needs to be replaced. But till date the problem is persisting. Irrespective of my several follow ups service provider is not taking any necessary steps. I would like to inform you that I am having life time warranty card as well.

Request you to plz look into this and kindly take necessary steps to resolve it.br...

First Faber's warranty service is pathetic, you have to post them registration form, that too Indian post. If that doesn't reach your warranty is invalid. This is the worst company you can find, pathetic after sale service. I have been calling from last week for servicing, nobody turned up till now. Finally, when they decided to visit, a guy called me and I couldn't pick up the call due to some reason. And when I call him back in just 5 minutes,...

I have purchased Hob Gas SSR 905 Xs BR Cl and chimney Hood stilux sil-K LTW 90. In June '15.

Started using both the products from 16th September 2015. From very next day I am facing problem in the Gas Hob regarding
1. The body of the gas started becoming yellow from the very second day
2. The burners and the part beneath the burner is very hard to clean
3. The consumption of LPG is much more then our previous...

Some 7 months or more before I asked for a service and Mr Rajesh ph no [protected] attended the work .Inspite of my advance information with him he forgot to bring drill machine so it was not mounted
anyway i told him to manage and paid him rs 500 as his visit charges with a promise that he will attend if there is any problem promptly
latter i founds lights of kitchen chimeny was not operartional I informed Mr Rajesh with a request...

Glass top blasting into thousand pieces with a loud blast.

I purchased it on 11th mar 17 from m/s lifestyle kitchen and interiors (India) pvt. Ltd., bangalore vide invoice no, 3304/2016-17. Today (15th march) we used it for the 2nd day and suddenly the whole glass top got blasted into thousands pieces with a loud noise, and luckily no-one got any injury.

Request faber to send some one asap and kindly look into...

Made a complaint to Faber for servicing my 4 burner gas stove twice in the last year. Received only phone calls, no servicing. Will request you to treat this as urgent. The battery socket is spoilt and requires to be replaced. Also the knobs require servicing and proper fixing as there is leakage because of loose knobs.
Is there any number o can call so this can be attended to asap?...

I have complained from time to time about improper functioning of chimney installed in the month of February 2016.
Twice the representative visited my place after 10 days of complained.

The representative said that some expert will visit for repair, but even after passing of more than 10 days nobody turned up.

Even no feedback regarding my complaint was taken by Faber.

I feel that all the...

LTW No: - HYD17317447

I purchased a Topaz Plus Chimney with Life Time Warranty in 2015 in Hyderabad. Within one year, the Motor failed. The Local Service Guys who have years of strong inexperience came one after the other and finally decided that the Motor has to be replaced. After chasing, begging and pleading, they came with the New Motor minus missing components. Every time some new person comes, spend one hour and goes...

Sir,
i have purchased a faber cook top 5 months before till that date the cook top having problem in it. I have longed complain many times but the vendor not abe to repair the cook top and every time he came with new part but till today cook top not working.
While complaining to local office Mr Ram attended the compalin as per his view the piece is defected from starting but till now nothing has been done to replaced it ....

I purchased this stove three years ago. Within one year i was shocked to see the gas came out from the burners and the flames reached my shirt. I made a complaint and got them replaces after a long fight with the company. Today my wife complained the same thing and i was shocked to see the dangerous flames coming out. I made a complaint and was informed that these burners are not available. Friends this is a company with faulty burner designs...

Hi all!
Mr. Henry (+[protected] who introduced himself as sales manager of faber products has approached me 3-4 months back in the site and explained about the faber products.. Since then i had ordered directly and referred lot of customers to faber.. But recently i ordered (Dec-01) for topaz 60 black and crystal 300 ct.. He promised me to deliver the product and collect the cash from site on dec-02 and then he promised to deliver...