Faber Complaints & Reviews

I have purchased on 01/12/2017 a faber chimney vide serial no k[protected] with life time warranty registration no mum 18393081. With in 6 months of operation the chimney started giving lot of sound. On making a complaint, service engineer came on 4th august 2018, from nikita enterprises, sanpada, navi mumbai, and replaced one of the fans as the same was found to have gone bad and making the noise. Immediately after one day i. E, on 5th august...

I have bought faber gas stove from vijay sales gurugram. After purchasing one week faber gas stove auto ignition problem occured and engineer come repair the gas stove. After one month again same problem occured now 2 burner out of 3 not working. I am very unhappy with this product. This is my humbble request to you please replace my gas stove it is total worst product. I will never recommand faber product. And also it is safety matter. I...

Really regret for purchasing faber 4-burner built in hob. The autoignition was stopped working within 3 months of purchase. Booked a complaint and had no response. Now, two of the burners are not working and again booked a complaint on july 19, 2018 and made two follow up calls too.. No response from either the service center or technician. Never expected this from faber and will never recommend this brand to anyone...

Reported a complaint 3 days post installation. They didn’t care visiting my home. After repeated complaints they visit after a year and a half and ask for visiting charges. I denied, to which the manager threatened with reporting complaint. Before purchase they looked so hospitable. Secondly not one is there to deal with complaints, you end up sharing your problems with n number of people. Lack of communication...

I have lodge many complaints from last year Holi March17, since then I have done countless complaints. Each sales person visited our house & assured us the rectified the chimney & never turned. When we follow-up they simply said when we got material from Faber than only the do anything.

And the toll free no. is just horrible... after many attempts only we could catch them & the again they do the same process, they arrange...

Trainer Aisha Patel never on time and always make excuses to cancel classes and she always wants to spend time without teaching.she makes me wait for sometime 1 hour also. She has really created a trouble after I had paid a huge amount. Please contact me at [protected].she teaches 4 days a week without bothering that exam is approaching. Please look in to it....

WE have purchased a wall mounted chimney to match the Faber gas cooking range. could not commission the chimney as there was no exhaust facility. After nearly four months when we tried to commission the chimney it was not working . some time when cooking range servicing technician came for servicing the cooking range, he told us that he doesnt have the proper toolsto open up the chimney and he will come later. now it is one yaer over still...

Dear sir/mam
my name is prakash nara from chennai tamil nadu i bought faber aquarton 1 & half month before now its getting leakage...I call to customer care they send the executive now everybody is troubling just i spend 9000 why they will change the parts even he tried to change the parts but its still getting leakage i need to exchanhe my product why they will repair it its very cheap quality product they sales me.
Now not...

I have purchased Crystal 400 THE cook top from faber distributor Gruhini Kitchen around end may 2015. struggling to get the Grid form 1 year. i have raised service complain to faber several times but fail to get the spares from service center and their representative.

i am simply irritated and filling cheated due to purchase of inferior product and service.

currently my product is useless in full capacity...

This is to inform you that i have purchased a faber hob model no. Hgg 604 crr ebr ci from faber galleria, white field associates, near mele chovva high school, kannur - 7 vide their invoice no.60 dated 23rd aug. 2017. Since i am working in mumbai, i had been to the house at kannur only 2 times and have been using the hob hardly for 7 - 10 days (Both trips put together). Though i have been complaining about the non functioning of spark and...

I am extremely disappointed by the service rendered by your representative who has serviced the faber hob at my residence at address:
A 1203, dnr atmosphere, varthur main road, ramagondanahalli,
Bangalore 560066.
I think, i contacted your (Faber) mr. Suresh - mob. No. [protected];
Or mr. Surya - mob. No. [protected].
Now these mobile numbers are in active and i am unable to contact them.
Further i...

We have purchased (Our contractor) faber gas hob cook top and chimney in november 2016, for our new modular kitchen, installed on 2/11/2016 and not used yet. (Warranty card copy attached, i never know that it’s only 1 year)

During our last vacation last month, we try to use the gas hob, then we noticed the electronic ignition not working, i called the melrose kitchenette, thiruvalla to send a technician to check. They checked...

Dear sir/mam,

I have purchased faber gas hob and chimney in month of march 2018 from trupti enterprises, dadar mumbai - 28. For my new house.

(Model no - htg754 crs br ci sr. No h[protected] dt 9.3.2018)

I actually started using it from 1st june-2018 when we shifted to our new premises where we had installed this.

From the beginning, we were facing following problems
It...

For the second time in 2 years, faber have shown totally irresponsible after sales service. Their technician have taken our faber chimney for repair on 18-apr-2018. After prolonged wait, a service representative came to our home on 04-jun-2018 with a part only. He did not had any clue about the missing part and asked me to wait for the next call from service center. Next day same technician came to my home with another incorrect spare part....

I bought ro on[protected] and called customer care #[protected]/[protected] for installation. They said within 48 hrs the installation will be done. However, it is more than 6 days till today[protected] the installation has not been done and could not reach the customer care as the agents are busy and nobody bothered to call me back.

I am keeping my faber ro as showpiece at my home without fixing it. Product installation...

Dear sir / madam,
I bought faber chimney which model no is faber curvy tc ac energy ltw bk 90 purchase on 10/3/2018 in the name of jeet saha & registered mobile no - [protected]. After installation the chimney one week later oil leakage problem arise. After complaint the technician came & resolve the problem. But after a week again same problem arise. Same way the technician came & resolve. But now again oil leakage from the led light....

Complain id[protected], logged 5 weeks back, needed several follow ups to get that rectified on 26th may and now again same problem within 5 days. Serviced by sarkar resourcing era., sayeed nagar, pune. Concerned technicians not even picking calls. And the toll free no - [protected] is just horrible... Tried 10 times yesterday but never could speak with any one..

Faber is a reputed brand & i hope i will get attention o...

Sir, i purchased one arco plus ltw 90 kitchen chimney on 25/02/2016 with sl no g[protected] and my ltw registration no is kol16280297. I have entered into a cleaning contract for one year with m/s businesses marketing technology group, kolkata and my service a/c no given is kbmt - 9007g in the name of s basu. But to my utter surprise, they are not visiting in spite of repeated calls. I apprehend that they have defrauded me in the name of faber....

Hi,

I have signed up for amc via application number 1763684, on jan 24, 2018.
City - bangalore
Center: kk service center

It has been more than 3 months and till date, i have not received a call for free service. I was committed one free service per quarter, i. E. 4 service per annum.

Your service center in bangalore, kk service center, is doing a pathetic job in ensuring free service...

Complain raised in the company's toll free number with high priority on 28th april as it was difficult to cook as left side knob has come out and to cook in right side burner was high risk and blame was come out in between. Nobody attended as of now. Finally i have lent a cooktop from one my brother house and cooked. My request to government is please do not issue the license to those company who does not understand safety but only know to...