Faber Complaints & Reviews

I had purchased 1 No.
Faber Gas Hobs Glass Burner – Model G.B. 30 MT on 25th April, 2014
vide Bill No. Apr/147/14.


Unfortunately while
the above gas burner was in use on 13th July, 2014 morning
hours, the glass top totally collapsed and broke up almost causing serious
injury.


A complaint was made
to Customer Care on 13th July 14 itself
br...

Eletric Chimey -- Never buy this Brand, They donot provide free service ... Most horrible company .. Faber is the worst comapny i have ever used ...10yrs before when i bought my chimney i was very satisfied . Recently few months ago i bought for my inlaws .., the company jkust donot bother after sales service & suction is too bad...

It's just been 1 month that I bought this hob 3 burner model HGG 653 CRR BR(EI). Surprisingly, Just after a week the bi ggest burner stopped working, I complained about the same (complaint number[protected]. The service person came after 4 days and rectified it. Now just after few days the ignition stopped working and one of the small burners was fluctuating and I complained on 7 July ( complaint number[protected]. The service man...

I bought a faber 3 burner cooktop which is not working properly since day 1...it has been just a year and the metal portion of 2 of the burners has started melting...it is giving me a lot of trouble while cooking...please help... immediate attention required..we are suffering a lot......

With ref. to above I made a complaint to your customer care ( Ref. Docket. no.[protected] dtd. 14/06/2014) as per existing AMC with you (.) But sorry to inform that till date no response is received for clanning of chimney (.) An early action is requested(.) Asis Bandyopadhyay, Flat no.2G, 2nd floor, Basu Build Apartment(Sanchari), Canal side road, Garia, Kolkata-700084 Mobile no. [protected]...

Refer to my Previous written complaint over email. dt. 10.04.2014. In this regard I want to mention that today on 17.06.2014 your Bhopal Service Centre Executive have misbehaved me overphone for repair of my Faber 30-CT-Ai-Crystal Gas Cooktop. Following persons have misbehaved me over phone and asking to pay Rs.6000/- for lodging boarding travelling and parts.The cost of this cooktop is approx rs.6000/- Bhopal Service Centre Technician...

i have pruchsed faber chimnay four years back . the chimney soesnt work as it should be from the day it is installed . executive visited everytimes calls for as if they are honest and repaired it . but i believe it may have some techinacal or may be its part should be checked. there is no help and reply and also i have not recieved m whole life warranntee and gaurantee car . i have posted the card requiring details already times back....

Its been 2 years had bought this cook top looks very beautiful. last week all of surprise night 2am the glass bursted and glass scattered all over the kitchen.
Customer care are saying: if 100 of of 1000 happens its common and replacement will cost Rs 2000+.

The most important factor here is safety as it involves gas i dont know how governament has given them ISI mark

Even though i could get it repaired...

April 22, 2014: I called the Faber customer care helpline to lodge a complaint. The auto ignition of one of the burners on my Faber cooktop was not working. I was told that my docket no. would be texted to me immediately and a technician would visit me within 24 hours. I received no message and so I sent an email to the Faber customer care ID. I had written: "The auto ignition of one of the burners on my Faber cooktop is not working....

We went our family marriage on Feb 10 2014 at aruppukkotai
door is locked for three days. Feb 13 2014 chimney is automatically burns out,
neighbours are informing us. We immediately call our electrician to asked brake
the door remove electric supply.

Feb 13 evening we call local service centre registered a
compliant, service engineer came take photos and remove the burn chimney they
told...

Hello
I have purchased a 2/3/4 burner cook top on the 27 th of feb and ur person has also visited my place to do the necessary installation and fittings for which i have paid him rs 200 but today when we were doing the cooking on this burner all the low flames which when turned anti-clock wise for low use do not turn low they all are high and even their is air and gas on off on the all the burners is this the type of work u people...

This is to bring to your attention that I am a very disappointed customer of FABER. I had purchased new brand Faber In-build Oven on 12th September 2013. Right from the day of installation, I have been facing issues with the Oven with regards to food getting burnt.
I have lodge complain of 26th December 2013 regarding this to Faber service Center and the complain number is mentioned in the subject line.

Model: FBIO...

We have bought Faber 4 gas burner for our home 3 months ago. Within 15 days there is gas leaking problem and the the associated pipe structure catches fire now . Several calls have been made to the toll free # [protected] and there is no response from them.We have complaint many times to the dealer from whom we have bought and he is not showing any concern. The name of the dealer is Mr. Advani, Jaipur, Rajasthan. And several calls have been...

I earnestly request all citizens to BLACK LIST FABER and do not buy FABER PRODUCTS IN INDIA. For installation of gas Stove they want to charge us RS200. What is the work just to push one tube in. The seller does not informs us of such hidden charges. So please do not get looted by an Italian company in our own country....

Dear Sir, I was purchased a Chimney of your company( Date of Purchase: 26/06/2007, Model: MARS 750, Dealers Name: Space Interiors, Patna, Bihar). As per the company contract, you as a company given me a LIFE TIME WARRANTY CARD (Card No.PTN- 24024) in this particular model, which I am having still. Now issue is, from last 3 to 4 Month my Chimney is not working & I was registered TWICE time complain from my registered phone no....

I have bought a Built in Microwave FMW300AXCXS from Shubh Enterprises, Casa Intalia East street, Pune... After the product was delivered we realized that 2 trim steel plates were missing. Thus raised a call with customer care on the toll free number and a complaint number [protected] was generated. I also called the above distributor and they said its not come from the company itself.... The Customer Care sent technicians twice home to survey...

I had purchased Faber Chimney at Surya Home Appliances ,Chennai -600018 on 25/07/2013 vide bill no.8180. Model No.LTW91060. Initially the dealer informed the price as Rs. 9,800/ after discounts. In spite of our repeated requests the dealer did not reduce the price and finally billed it for Rs. 9,800/. Accordingly invoice was raised for Rs. 9,800/ after receiving the cash with the promise to deliver the equipment next day.
Next...

I purchased a Lifetime Warranty Faber Chimney a few days back for my new home. 10 days of operation and its motor got burnt. Complaining to the service center, they are taking it lightly and responded as if my chimney is 1 year old. I cant afford even a single day of chimney-less cooking as my new home interior is too costly. 15 days have passed and they have responded only once and I am still with no fix from their side. The warranty card...

Hi,I have purchased faber chimney solaris 1000 plus faber cristal 40ct stove on 18.9.2012, from faber panorama ameerpet hyderabad,phone no.66368930 . and mailed the coupan withen 15 day .but yet to get lifetime warranty card.also my gas stove knob is very loose,do send your authorised service man to the earliest.
my address--- Ashok patel
House no.3121 m.i.g. phase -2
b.h.e.l...

For servicing my Faber Hob and Chimney , I have called M/s Smart care, , Tambaram (authorised service centre)Pbone No. [protected].One mechanic by name Mr.Sivanesan came and serviced the appliances. But he could not open one of the screws in a small burner. So the bottom of the hob could not be cleaned. While cleaning the burner one of the electrical flickering of the small burner went out of order.But I have paid service charges of Rs.550/-...