Fastag — unauthorized deduction

Address:Visakhapatnam, Andhra Pradesh, 530003

In 4 instances, amount was deducted from my fastag linked paytm account in toll booth which i had not visited. I had received messages that amount is deducted from my paytm account linked to fasttag at yeddore. However, i had not visited the time when amount was deducted and my vehicle was also with me. Infact, i stay in visakhapatnam, andhra pradesh whereas the amount was deducted in yeddore.
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Dear team

My vehicle nohr08p7039 and the fasttag is blocked by the HDFC fasttag.
Now I am regularly trying to on the toll free no. Of HDFC fasttag they are not picking and the bells is trolling.

The service of HDFC fasttag is completely fake and worthless and why they had blocked no any intimation
Got fast tag Recharged with Rs 1000/ thru ICICI bank on dated 14th of this month, to recharge of Fast tag Customer ID 11728215, but this has not been credited in my fast tag, and I suffered a round trip to Chandigarh dated 14th and 15th of this month.
Neither bank nor fast tag customer care are helping me in this regard

B.S.Matharu
Baldev Matharu's reply, Dec 16, 2019
As on today neither ICICI Fast tag Executives are is picking the call after waiting in que for more than 20 to 25 minutes nor the fast tag Customer service is able to tell where Rs- 1000 has gone and why this has not been Re charged in my Car fast tag, Customer ID 11728215
I have downloaded my fastag application from play store to my android phone.
and activated upi payment in application and added Rs1000 to my fastag upi id.
but the wallet not get recharged. please help me

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