ICICI Bank Complaints & Reviews

Hi this is mohammed taher rafeeq, i am using icici bank account from last 5 years my name is mohammed taher rafeeq in all documents but in icici bank account its "r mohammed taher rafeeq" i requested so many times to bank people to correct my name in my icici bank account but they asking gazette notification news paper ad in the subject name change, but its only spelling correction how can i give the ad for name change i am asking will icici bank team to give me a matter what should you need in news paper ad but they will not ready to guide in that also, they not ready for any suggestions or listing to me... I am requesting to icici bank team kindly please do the needful.

My account balance deduction 413/- without inform me

I am requesting you please refund my money if i have deposited the money on the same day then why the bank has deducted the amount, they should give me a day time and if there is no balance in my account on 05/01/2019 then they have rights to deduct the money.
Request to kindly look into, and do the needful to get the debit reversed.

I received again and again calls from icici bank. Bank should never call because any fraudulent activity can also be taken place.
They just told me about cpp plan. I have not given any permission for that.
But instead of that cpp plan has been activated without my permission and amount of rs. 1899 has been deducted.
I want to cancel this plan and refund my amount.
I'll appeal in consumer court if any action will not be taken.

Hi,
From my account, there was an deduction of inr 29.50 twice without any reason... It was described in the statement as atmdec chg. From internet i found that this charge was due to atm's not having enough cash. But there's no previous notification regarding this. And how come this charge can be levied to me. That's the problem with the atm right... Please do resolve it.

Ipo applied : ujjivan small finance bank limited
Application number : rr[protected]
Application method : upi mandate through icici bank
Blocked amount : 14800

Issue:

I have applied for ujjivan small finance bank limited ipo and given upi mandate through icici bank. As per the ipo dead lines if the shares are not allocated the money should be released on 09th of december.in my case the shares were not allocated and same time money was not released by icici bank. They kept blocking the money after 9th also.

And on 10th i have called the bank customer care and i have asked them why the money was released as per sebi rules. The customer care executive informed me it will be released on next day. But the money was not released on next day also. Again i have called and customer care executive was not at all aware of the meaning of the ipo and she has tried to transfer the call to some unrelated department and another executive picked up the call and informed me the money will credited on next day.. It was keep continued for nearly 9 days.. And after 9 days i have received the money.

Major loopholes in icici bank customer care:
1. They are not properly trained on the basic things like ipo.
2. They were keep on trying to transfer the call to some unrelated department and trying to escape from their responsibilities.
3. Bank doesn't have any procedure documents to follow. Customer care executives are telling what ever comes in their mind.in my case i have spoke to more than 10 people and every one gave the different information. How the answer will vary to this extent for the standard question.. Only god knows!
4. Mail sent to - icici bank customer care,
Customer. [protected]@icicibank.com - but no response received.
5. Not taking the complaints. Even if there is issue they are trying to cut the call instead of taking complaints.
6. Toll free number not working : the toll free number was not working and i spend nearly 3 to 5 hours to make them to understand about the basic issue. And i have explained this to more than 10 persons. (I have lost nearly 300 - 400 rs to telecom and lost 5 hours in explaining the issue) out of 12 persons i spoke only one person properly knows about the issue rest all not trained properly on even basic services of the bank. Pathetic service!
7. I have lost the interest for those 10 days on ipo blocked money which i have borrowed for 18% interest per annam.
8. I have all call recordings with me and soon i will escalate to rbi soon.
Vpa address : [protected]@icici

Am an icici bank customer. Today 08-01_20ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com, contact number [protected

Today someone has deposited amount in my icici account using 61351sry deposit machine from tirunelveli. But no one has to deposit money into my account which i'd verified with my family and friends, and no one other than couple of my family members knows my account number. So someone has entered a wrong account number and mistakenly deposited the amount. Now, what should i do to make this right?

I got call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court.

Already i have given complaint - but no use again raising issue.
I want to money back - it has deducted 1899/-

Thanks!

Regards,
Raju

Please note that I had sent 91 nos of ICICI ONLY VIMAL VAATSALYA BONDS for redemption on[protected]. The Certificate Nos are as under:
Certificate Nos. No of Certificates
[protected]
[protected]
[protected]
[protected]
[protected]
7234 1
[protected]
[protected]

TOTAL Certificates 91

We thankfully acknowledge the reciept of Rs. 75530/-(Rs.68060.00 + Rs.7470.00). But, please note that the face value of these bonds was Rs.1000/- each. Hence, the total amount due was Rs.91000.00 + upto date interest.
As such, I should recieve a further sum of Rs. 15470.00 + upto date interest.

Hi
I purchased fastag through paytm and the fastag delivered had wrong vehicle registration number, registered complaint with paytm on 18th december 2019, yet to get the vehicle registration number attached to fastag corrected despite registering multiple complaints as well as uploading vehicle rc and all required and requested documents by paytm.
Fasttag barcode no: 30367259

Not able to use the fastag on tollplaza due to wrong vehicle number, creating waste of money time and convenience.

Request to please help to get the paytm compensate for the erroneous product and non responsive service request, which deprives my of convenience, wastage of time and money.
Thanks and regards,
Arun raj

I had logged into icici bank website to check my bank balance as usual, while checking on credit card section i was able to see mr. Aslam lakkundi's credit card details. My name is raghavan mohan and the card number linked to my account does not belong to me.

This is a serious breach of trust and should get addressed soon. Icici bank should be penalized for this.

My icici fastag customer id is 11015806. I have recharged my account through icici bank android app in september 2019. The amount did not reflect or credited in account. I raised complaint tickets 4 times in last 3.5 months. No response or noone contacted. Worst service from icici fasttag. It is already been 3.5 months and complaint tickets are still open!

In 4 instances, amount was deducted from my fastag linked paytm account in toll booth which i had not visited. I had received messages that amount is deducted from my paytm account linked to fasttag at yeddore. However, i had not visited the time when amount was deducted and my vehicle was also with me. Infact, i stay in visakhapatnam, andhra pradesh whereas the amount was deducted in yeddore.

Fastag not delivered
I applied for fastag at icici portal on 30/11/2019 & alloted a/c no[protected]. Vehicle no. Br01br1215. I gets sms regarding address unlocatable, just utter lie. Again i complained with ref no. Cmp[protected] icici customer care,. Again same happened. Really pathetic service of icici bank. Highly disappointed. Still i am waiting for my fastag.

I want to let you know that, i have applied for the auto loan (Commercial vehicle) and i got approval from the bank, on the basis of approval, i paid the rest 30% of the total amount (On-road price) but now loan department saying that we were supposing that you applied for non-commercial vehicle, therefore, we approved the loan. Now the loan department is not ready to disburse the approved amount. Below is the approval message from the icici...

On 30.12.19 my vehicle has not passed any Toll road, but an amount Rs. 85+40=125 is debited from my wallet. The car went to Air port only where Rs. 40 in cash was given for parking. Please look into the issue and credit the amount to my wallet.
TXN DATETIME TXNID EVENT NARRATION LINE WALLET ID OPENING BAL TXN AMOUNT CLOSING BAL CR/DR Cutomer Type OD AMOUNT RECON DATETIME
[protected]:10:14 39093137 ETC MDR/[protected]/NPCI Excess Transaction/5893691 [protected] 190.00 40.00 150.00 DR Retail 0.00 [protected]:23:25
[protected]:10:15 39090806 ETC MDR/[protected]/NPCI Excess Transaction/5858027 [protected] 275.00 85.00 190.00 DR Retail 0.00 [protected]:10:13
[protected]:32:56 [protected] TOP UPS Payment Gateway/[protected]/0/POS0 [protected] 75.00 200.00 275.00 CR Retail 0.00 [protected]:36:08
[protected]:16:17 [protected] ETC ETC/[protected]/[protected]/WB02AK1304/204001/[protected] [protected] 125.00 50.00 75.00 DR Retail 0.00 [protected]:54:56
[protected]:42:12 [protected] ETC ETC/[protected]/[protected]/WB02AK1304/370003/[protected] [protected] 165.00 40.00 125.00 DR Retail 0.00 [protected]:14:06
[protected]:12:20 [protected] ETC ETC/[protected]/[protected]/WB02AK1304/370003/[protected] [protected] 250.00 85.00 165.00 DR Retail 0.00 [protected]:15:50
[protected]:52:10 [protected] ETC ETC/[protected]/[protected]/WB02AK1304/204001/[protected] [protected] 300.00 50.00 250.00 DR Retail 0.00 [protected]:53:59
[protected]:30:30 [protected] TOP UPS Payment Gateway/[protected]/0/POS0 [protected] 200.00 100.00 300.00 CR Retail 0.00 [protected]:31:52
[protected]:30:06 [protected] TOP UPS Issuance/[protected]/1413/123654 [protected] 0.00 200.00 200.00 CR Retail 0.00 [protected]:31:20

Thanking you. K.G.Pilsima. M:[protected].

I have a salaried account with ICICI for the last 2.3 years now. All of a sudden I receive a mail that Rs. 800+/- will be deducted from my account for the demat account charges. I have never previously been notified about having a demat account with them, nor have I even used it. This is totally unfair and fraudulent from such a reputable bank. Taking the customers for granted and making use of such unfair trade practices to extort money. I hope this complaint is escalated and is immediately taken up for resolution. I want the demat account to be ceased immediately and the entire amount to be refunded. Hope the bank works for the trust of their patrons.

Dear sir
I apply icici fastag 30Nov till date not received at courier.recently I received at one msg blue dart courier he was mention address was not found.this address so much courier received last few days.
courier was return booked at fastag.
pls do solve the problem.
courier authority was not work at properly
pls send once again and another courier.
pls send you booked at details send by SMS or Msg. previous booking at not any msg or mail.how to find and track the details.
so much in this gap trying customer care but still hold and 2 mins after aromatically calling dropped very bad for customer care service.
pls improve some of points.

regards
Manohar

regards
Manohar

Hi Team,

I have submitted the Fastag on 13th Dec 19 in ICICI Fastag, Till date haven't received the physical tag. Even raised the complaint in the ICICI fastag portal, have no response from them. Really very bad experience with ICICI fastag. Please help me resolve the issue.

fastag acc No.: 22376238
fastag CustomerID :11911663

Thanks,
Bhageerath

Good morning

I am holder of ICICI ASHIRWAD DEEP DISCOUNT BOND invested in the year 1996. At the time of investment, we were in Trichy but currently residing in Chennai. Just realized that the first redemption date was July 2019. Request your kind help in receiving the same
Kindly let me know the redemption procedure

Certificate no. 34845
Bond holder no. 1301-469

Regards
Jason Daniel
[protected]@yahoo.com