ICICI Bank Complaints & Reviews

Address: NAGIREDDIPALLI -Village, Chittoor, Andhra Pradesh, 517124

I have invested in the following money multiplier bond-0799-mmb - two

Bond no 1 details:
Option ii, issue price per bond (Rs.) 4000/-, deemed date of allotment[protected], face value per bond (Rs.) 8000/-, redemption date 28.08.2004, bond holder no. 5330 - b23, certificate no. 10541, name (S) of bondholder (S) p chandraiah naidu, no. Of bond (S) one, distinctive no (S).[protected], given at mumbai this 28th day of april 1999.

Bond no 2 details:

Option ii, issue price per bond (Rs.) 4000/-, deemed date of allotment[protected], face value per bond (Rs.) 8000/-, redemption date 28.08.2004, bond holder no. 5330 - b23 certificate no. 10542, name (S) of bondholder (S) p chandraiah naidu, no. Of bond (S) one, distinctive no (S).[protected], given at mumbai this 28th day of april 1999.

Kindly let me know the status of these bonds and the redemption procedure to take possession of the proceeds.

Mar 7, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07o85) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: House no-7,street no-2,west Guru Angad Nagar, New Delhi, Delhi, 110092

Last night when I was sleeping someone deducted 520rs from my account without any otp or SMS. I only received one message of transaction-

Txn of INR 520.00 done on Acct XX253 on 02-FEB-20.Info: VIN*GOOGLE T.Avbl Bal:INR 3, 939.87.Call 18002662 for dispute or SMS BLOCK 253 to [protected]

I want safety of my account and refund from bank. Please help me to get refund . And we want security of our money to trust banks. Please stop these kind of cyber crime.
Yours truly.
Mayank Dua

Mar 7, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07o8h) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had a demat account in icici bank for 1 moth only and then i closed it. When i checked my bank transactions and i found that there is one debit transaction â€” dmc/IN[protected] dp chgs till DEC-19- inr 826/-. When i created the demat account, i was not told about the dp charges, it was told me that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] . This is completely unacceptable and please refund my amount. How can they deduct when i closed the demat account? My phone number is [protected]

Mar 6, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07m6v) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

View replies

V

vicky161994

Feb 2, 2020

Where should I mail for more clarification, Please provide correct details
Thanks

Reply

ICICI Bank Customer Care's response, Feb 3, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a07m6v_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

T

Tanvimadan

Feb 3, 2020

YOUR CUSTOMER SERVICE WOMAN IS CALLING ME AND ABUSING AND SHOUTING AT ME. This is literally what she said â€œMat bolo, baar baar call karungi. Payment karni nahi aati hai. Mu khola nahi jaa raha kyaâ€.

WHAT THE HELL IS THIS LANGUAGE. SHAME ON YOU PEOPLE.

Reply

ICICI Bank Customer Care's response, Feb 3, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a07m6v_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: A45, Darshnam Orchid, Ajwa road, Kamla Nagar lake, Vadodara, Gujarat, 390019

I am using icici coral debit card and it was conveyed to me that this card can be used for international airport lounge access at bangalore airport.
I tried today and it is declined. Bank executive was agreed till afternoon that the card can be used but now i called for the same and they denied that card can not be used.
Document on their website also have the lounge name for the same card. There should be strict action against them for the same. As we pay extra for the same card.

ICICI Bank customer support has been notified about the posted complaint.

View replies

A

Arpit kuma Tiwanri

Feb 3, 2020

My self Arpit tiwari

On 28 jan'20 826 rupees deducted from my account without my information transaction details are showing DMC/IN[protected] DP CHGS. This is not appropriate way to deduct money from account. Kindly return my money asap

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 60007

My account has been debited with around 6000/-, stating ecsrtnchg 472 + gst. After getting my salary immediately 6000/- got deducted from my account. There is no intimation on the deduction over phone/message/mail. Why this much deductions???

Ecsrtnchg150120_sr[protected]
Gst 413.00
Ecsrtnchg240120_sr[protected]
Gst 413.00
Ecsrtnchg280120_sr[protected]
Gst 413.00
Ecsrtnchg-31-dec-19+gst 472.00 ecsrtnchg02-24-dec-19+gst 472.00
Ecsrtnchg090120_sr[protected]
Gst 413.00
Ecsrtnchg07-10-dec-19+gst 472.00
Ecsrtnchg311219_sr[protected]
Gst 413.00
Ecsrtnchg06-13-dec-19+gst472.00
Ecsrtnchg03-21-dec-19+gst
472.00
Ecsrtnchg04-19-dec-19+gst
472.00
Ecsrtnchg05-17-dec-19+gst

Kindly please help on this.
Siva. [protected]@gmail.com

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: A-85, Kirti Nagar Tonk Road, Jaipur, Rajasthan, 302018

An unkown deduction made in my account in the transaction remark of "dmc/in[protected] dp chgs till d

Ec-19" on 28th jan 2019 of rs. 688.33 for which no message was received for amount debited in my registered number.

No receipt and acknowledgement received for the charges deducted.

No communciation provided through mail for the same.

Looks like hidden charges.

Request you to resolve the same at the earliest.

Mar 7, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 147001

My icici account no is[protected] and i had a credit card linked with account.
I have been charged with unnecessary charges of rs 3800 on my icici amazon credit card since november 2019.

They charged a late fee without notification. Unnecessary interest charges and late fee charges have been charged which has reached rs 3800
Even though the credit is blocked but interest charges and late fee is being applied without any notification.
No credit card statement is present on net banking portal. These conditions were no where mentioned.
No notification of credit card payment was made by icici.

Please credit back these unnecessary credit card charges of rs 3800 to card which is now blocked.

Please credit back late fee+interest charges of rs 3800 back to credit card and stop fooling the customers without notifying them.

Nov 6, 2020

Complaint marked as Resolved

resolved on 18th March 2020

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Feb 04, 2020

Updated by Swati Taneja Please see the inappropriate response received from ICICI.This is not accepatable.Please refund back my money of Rs 3800.Terms and policy should be notified or information for payments should be notified.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 32/2 Near anardana Park, Patiala, 147001

I have been charged with unnecessary charges of rs 3800 on my icici amazon credit card since november 2019.

They charged a late fee without notification. Unnecessary interest charges and late fee charges which has now reached around 3800 have been charged to the blocked credit card as well. These conditions were no where mentioned. No notification of credit card payment was made by icici.

Please credit back these unnecessary credit card charges of rs 3800 to biller as card is now blocked.

Please credit back late fee+interest charges of rs 3800 back to credit card and stop fooling the customers without notifying them.

Nov 6, 2020

Complaint marked as Resolved

resolved on 18 march 2020.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07jom) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Feb 04, 2020

Updated by Swati Taneja I have been chasing ICICI Bank and getting inappropriate responses.Where in this world credit card charges reach to 3800 for amount less than 50000 within 3-4 months and that too without notification of deduction or payment due communication.
Please refund the money Rs 3800 back to my credit card as I am not going to pay these unnecessary charges which have been applied for no reason and no communication.

Below is the response i have been receiving.Which is not having any justification
Re: 000J7aF36AKHACDA:Level1Complaint / Credit Card
Inbox
x

customer.[protected]@icicibank.com
3:20 PM (1 hour ago)
to me

Dear Ms. Swati,

Greetings from ICICI Bank.

With reference to your e-mail, regarding reversal.

We understand that you need a reversal of charges levied to your ICICI Bank Credit Card.

We value your relationship with ICICI Bank. However, based on the Bank's policy, we regret to inform you that we are unable to reverse the charges levied on your credit card.

We thank you for giving us an opportunity to be of service to you.

Sincerely,

XXXXXX
Customer Service Officer
ICICI Bank Limited

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: AASHIANA COLONY, Lucknow, Uttar Pradesh, 226012

Dear sir,
Somebody withdrew 20000 cash from my account by using a atm card. My card was with me and any other card was used to withdraw money. I complained to bank but they are not responding positively.
I have only one activated debit card. How the second card was prepared without bank involvement, how the second card was activated without my permission.
Please help me to get my money back from the bank.

Mar 2, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

ICICI Bank Customer Care's response Dear subodhtatran,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07hrq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir,

I have the Personal Loan from Bajaj Finserv. I am paying the Loan late due to 15th of the every month i get salary. i requested bajaj to change my EMI date, they said its impossible. so i use to pay directly to bajaj. Branch. sometimes if i am getting early depositing the amount in the account.But In the evening when i see the amount is debited iam not sure why also.Charged Rs.413 from my account.I am trying to call customer care but unable to reach them . iam paying extra charges for late fee for loans and again this is happening . can you help me out. so that i can use the account for my EMI .I want to know why this ECS is hitting me from one month i lost total oh 16K this month.

Mar 2, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jan 30, 2020

Updated by anusha basavoju amount debiting Charges

Verified Support

Jan 31, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07gzb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi team, I've been charged for SMAB from last 3 months. From first 2 months I've maintained balance above 3k, but on Jan 2020 I've started maintaining above 10k. But again this month as well, I've been charged with SMAB + ICGS Tax . Why this is happening when I've already maintained SMAB balance above 10k. It should be stop but it still continue, and I can see SMAB for this month is showing 8K, I don't know why this is happening to me. I've registered a complaint regarding this to ICICI Complaint official but not a single response from them. Please have a look on this on priority basis. Because next month is arriving soon and if there is another deduction for SMAB that will not bearable at all. I've attached the all related screenshots.
I'm looking forward for your help in this.

Mar 2, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07gz0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 122001

On 28th of january icici bank has deducted charges of rs 826 from my bank account due to some demat charges, whereas i was never notified if i had a demat account, further without any notification of creating a demat account the bank has debited charges in name of demat
This kind of fraudulent issue i am facing the second time, i am really disappointed with icici bank due to issues which create botheration.

Mar 1, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07dwy) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Telangana

I have received a fund transfer from us to india for a remote service provided.
The funds once received in india was kept on hold for 2 days in spite of sending the proof and purpose of transfers. I complained more than 4 times and they simply say, we will get back and even the supervisor and manager could give me an eta. (Sr[protected]
I guess they are just playing with dollar rate with my money.

I still haven't received my funds.

I strongly recommend not to use icici for any of your nri transaction needs.

Mar 1, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nr. Gandhar Towers Opp Simon House, 400025

Hi forum, this is Deepika Bali and I have a complaint regarding unnecessary ECS charges deducted by ICICI, despite not having any credit card or outstanding loan from bank, I really have no idea why they have deducted Rs. 413 every month. This month they deducted it twice on 29th which was today and bloody my balance turned almost zero. I'm unable to find a solution please help me. I really need the money and these rascals do not even offer a reversal

Mar 1, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jan 29, 2020

Updated by Deep_Work73 SR[protected] this is the SRN number for that fraud transaction

Verified Support

Jan 30, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07e1r) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: UTTAM NAGAR, New Delhi, Delhi, 110059

Hi team icici,

Account number :[protected]
Got deducted rs. 825.99 as a total from account against transaction [in[protected]] dp chgs till nov-19.
I'm glad i didn't keep more than that amount in bank. Else would have lost all.

But it was clearly told that no amc and i didn't activate demat at all.
I need my money back. I'm asking very patiently.

Regards,
Adnan khan
[protected]
[protected]@gmail.com

Feb 29, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nomura Building Hiranandani Business Park Powai, Mumbai City, Maharashtra, 400076

Nomura services india private limited
Vishal pandey

I am writing for reversing the dp charges which you all have charged
How can u deduct dp charges? How can you open demat account without informing the customer?

I had no idea of demat account and how to use them, how you guys open the account? And now you are charging 826 rs.. For just shake of your benefits you guys are opening demat account. Even i dont have have a single details related to demat account.

Close the demat account as soon as possible and reverse the unnecessary charges.

28/01/2020 dmc dp chgs till dec 2019 dr.826

For account details please call me on [protected] my registered mobile number.

Feb 29, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: #52 16TH A CROSS 2ND FLOOR BHUVANESHWARI NAGAR, 560024

Myself sagar, i have been with icici bank since 2016. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/in dp chgs till dec 2019 is shown in the statement. So please make sure to credit the amount which has been debited so far....

Helpful

6 other people found this review helpful

6 found this helpful

1 Comment

Address: Gurgaon, Haryana

I am using credit card from past 2.5 years. But this time i couldn't paid the whole bill due to insufficient balance. Bank has deducted some amount in form of "overlimit fee" already. Along with it auto debit fee is also get deducted. While i did not opted for this service. I pay my bill by my own - manually.

How can bank apply any such service without asking to the customer?

Mar 1, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a079l2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tikaria Jaipur Rajsthan

Website: [email protected]

On dated[protected] my fastag id no. 10705651. Trip no.[protected]. I had not use my fastag and my vehicle but toll plaza jaipur had wrong deduction of rs. 295/- on dated 27/09/2019. After several complaint done by me but about three months suffer wrong deducted amt. Rs. 295/- had not refunded. Please take action against authority as early as possible

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I never request to open a demat account in icici bank for 6 years now. When i checked my bank transactions and i found that there is one debit transaction '*' dp chgs till may-19' â€” inr 550.62'. '*' dp chgs till dec-19' -826 and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

Feb 29, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a079kr) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

View replies

B

Bhushan Shende

Jan 3, 2021

I never request to open a demat account in icici bank for 6 years now. When i checked my bank transactions and i found that there is one debit transaction '*' dp chgs till may-19' — inr 550.62'. '*' dp chgs till dec-19' -826 and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
ADVERTISEMENT

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 407

status of my mmb regarding

Post your Comment

unauthorized transaction from my saving account

Post your Comment

deduction of balance without any reason

Post your Comment

fake commitment for debit card use

Post your Comment

tax deduction without intimation

Post your Comment

dp charges without any notice

Post your Comment

unnecessary charges of rs 3800 in icici credit card

Post your Comment

unnecessary charges in credit card

Post your Comment

withdrawal of money from account by fraud atm card

Post your Comment

amount dedication

Post your Comment

unauthorized icici smab charges

Post your Comment

some kind of demat charges deducted, without requesting for demat account

Post your Comment

nri funds on hold

Post your Comment

unnecessary ecs charges deducted each month since november of which I have no idea about

Post your Comment

unauthorized charges deducted from account

Post your Comment

icici bank reverse the dp charge and close my demat account

Post your Comment

dmc charges (dmc/in dp chgs

auto debit fee levied while I didn't opted this service

Post your Comment

wrong deduction of rs.295/- on dated 27-09-2019

Post your Comment

amount deduction dp chgs till may-2019/dec 2019

Post your Comment

Related businesses