ICICI Bank Complaints & Reviews

An amount of rs 5800.01 was wrongly debited from an inward remittance without making any demand or giving adequate notice and was refunded only after 22days after protracted correspondence.
The remittance was for a specific purpose and caused a lot of embarrassment because of the resultant shorfall in the amount.
I have not been compensated for the days the amount was wrongfully held by the bank nor for the embarrassment i had to face on account of the bank's arbitrary action.

Am an icici bank customer. Today 31-12-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Forced transaction: on 04/01/2020 as per following details
Rs 1899 is being deducted by oneast without my confirmation.
Please get it stopped and return money.
Date of transaction:04/01/2020
Details of transactions as reflected in the bank statement is as given below.

iin/i-debit/si oneast /[protected]
3/[protected]/
1, 899.00

I opened a salary account in 2016 and i was forcefully given a demat account with it telling me that there will be no charges till i login.in sept 2019, first time login to the direct account and in last 3 months extra charges have started being deducted whenever i have balance they deduct charges from my account.

23/10/2019 eba/nsdl cdsl chg_231019/[protected] 5.32
06/11/2019 eba/nsdl cdsl chg_061119/[protected] 0.28
23/11/2019 eba/nsdl cdsl chg_061119/[protected] 5.04
29/11/2019 in[protected] dp chgs till oct-19 0.26
10/12/2019 eba/demat charges/[protected] 23.60
18/12/2019 in[protected] dp chgs till oct-19 36.79
24/12/2019 in[protected] dp chgs till oct-19 51.45
24/12/2019 eba/demat charges/[protected] 3.51
31/12/2019 eba/demat charges/[protected] 23.60
31/12/2019 eba/demat charges/[protected] 23.60
—
173.45

31/12/2019 in[protected] dp chgs till nov-19 472.00
31/12/2019 eba/demat charges/[protected] 0.85
04/01/2020 eba/demat charges/[protected] 0.80
—

Icici bank is a cheater and icici direct is also a big cheater.
These extra charges were not mentioned to me and i want a refund

My name is swapnil kekan and i'm holding a salary in icici bank for the past 3 years. I just saw today when i checked my account online, that twice i have been charged posdec chg of rs. 29.09 each on september 4th jan 2020and the description says:

04//1/2020 posdec chg/[protected] /2133dr inr 29.09
3 04/01/2020 posdec chg/[protected]/2133dr inr 29.09

Refund from swiggy to multi wallet card not credited to account

Transaction # from swiggy : [protected]-1-r1
Transaction date : 28/nov/2019
Transaction amount : 320
As per swiggy the refund initiated on 28/11/2019 & its completed in their system, but the amount is not credited to my multiwallet

Multiwallet account # : [protected]
Card # : [protected]

My account debited with comment:
A purchase of inr 1, 899.00 has been made using your debit card linked to icici bank account xx953 on 04-jan-20. Info: iin*i-debit*si.

Account no:[protected]

While i have not made any transaction using debit card from my account. This is unauthorized transaction. I want to know the nature of transaction and want refund of the amount.
It is noteworthy that my loan instalment is due tomorrow and unauthorized transactions like this may affect the repayment.

It appears to be fraud from some card services.
Transaction remark: iin/i-debit/si oneast/[protected]/[protected]

Dear icici bank, my self dhachanamoorthyp, how can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that rs 5434.98 (Three months from nov-2019 to till date)
.00/- deducted as ecsrtn what a stupid work by icici bank.

No has asked regarding that, without explaining just deducted money, fraud cheating activities.
There was no prior notice. I haven't received any deduction

Message to my mobile. I need justice and my money back immediately. My
The account number is[protected].
I request you to kindly return my money back. I am losing trust in icici bank whether my money is safe to return back. Otherwise, i will never pay any loan amount to icici bank which was to taken a loan from icici.

Currently i am in the usa and unable to use my icici bank account as per procedure i printed the hard copy and call customer service multiple times from usa and not able to connect with them to get a service code number which is required and one time i got that then stupid icici bank require us to send this form by ordinary post to send their mumbai address so i did and then they told me vey conveniently that they cannot update because that form wasn't received with in 07 days. Now after working for 15 days with them continuously and waking up in nights to call them and now i stuck again to the same situation. Icici bank has become worst then government banks in india. Don't understand why this stupid bank requires a hard copy to be sent with ordinary post from usa to india. Why can't we change this online by ourselves in this technological advance world? The first i am going to do is as soon as i return to india i am going to close my account with stupid icici bank.

On 04.07.2019 i used my icici bank debit card to withdraw money from a sbi (State bank of india) atm in sirsa, haryana. The atm didn't dispense cash but money got deducted from my icici bank account and it has been 184 days since and the amount i. E., rs. 5000/- hasn't got refunded to my account. Please resolve the issue and credit my account asap. I withdrew rs. 5000/- and i needed the money on urgent basis for an emergency problem and in addition to it there is no more balance in the account. Due to this i faced a lot of stress and had to undergo a lot of problems leading to crisis situation. I raised the issue in complaints several number of times but to no avail. This resulted in a lot of mental pressure and many a times i suffered with nervous breakdown.
So, i request you to get the issue resolved at the earliest.
My account and transaction details and other information pertaining to the issue is as follows:-
Bank to which the account belongs - icici bank
Bank account number[protected]
Account holder's full name - harsh singh karwasara
Account holding branch address - infosys ltd., mysore
Ifsc code of the account holding branch - icic0000558
Bank to which the atm belongs - sbi (State bank of india) sirsa, haryana
Date of the atm withdrawal transaction - 04.07.2019
Amount of the atm withdrawal - rs. 5000/-

Dear team, i had raised a request for kotak fastag on 28nov2019, however i have not received till date. After several emails to fastag. [protected]@kotak.com they said that it is delievered but are not sharing any details on who and when did this was delivered. I have not received nor my family members. I am tired sending emails to them but no response. They are neither reachable on customer care number:[protected].

I visited bank last week but they refused to help since there is no physical dept for fastag. Please help urgently

I have recharged icici bank fasttag from my icici bank credit card on[protected] for rs.500/- but even after waiting 24 hours i did not received recharge amount into my fasttag. So i raised complaint for the same to icici fasttag cutomer care but even after 16 days i did not received any response from icici fasttag. So u contacted credit card department of icici bank. They told me that payment has been processed from their side so i have to contact fast tag department. Now my concern is that, credit card department says they processed payment and fast tag department is not responding to me, so what i need to do? I feel cheated. My complaint number with icici fasttag department is cmp[protected] and complaint number with credit card department is sr[protected]. Please do the needful. Dont force me to go to the consumer court.

Hello my hdfc fastag has been charged more for 4 times in last month. Details below:

Vehicle number: ts13ef0016
Toll plaza: hyderabad orr entry nanakranguda... Exit: hyderabad orr tspa
Journey: return journey from nanakramguda to tspa
Transaction ids:
[protected]/31/2019 12:33:07 am
[protected]/28/2019 12:27:10 am
[protected]/24/2019 10:48:11 pm
[protected]/18/2019 9:07:17 pm

The amount that was to be deducted was rs. 10/- as these all were return journeys. Instread rs. 50/- was dedeucted from my fastag for each of these transactions.

Please refund rs. 160/- to my account asap.

Hi,

There was an invalid transaction on my account for amount 1899 about 3.25 pm today. This is insane.

Info on the transaction message was : iin*i-debit*s

I have emailed icici bank and they are saying wait for 24-48 hours which is ridiculous. How can a person wait for 2 days in state where the account is kind of compromised

Get in touch with me asap and help me get my money back.

I am Amit Kaushik and have applied for online NPS account. I paid my 1st contribution using the net banking services of ICICI bank. I had selected ICICI bank as one of bank for KYC verification since i have salary account in this bank for many years. However, my NPS account is frozen with status as "frozen - PRAN frozen as KYC verification is pending/rejected by bank or employee confirmation pending by corporate", because it is waiting for...

My name is Nayana Bose I got message amount deducted from my saving account.{dear customer, inr 199.00 was spent using debit card of account xx 054 on 2nd Jan, 2020 Info: vin*google *tic. The available balance.}but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

My card no:[protected]
My contact no:[protected]...

ICICI american express card charged 500+gst as annual fee and it will be waived if we use more than 1 lakh per annual year. I used more than 1 lakh, but still they charged and debitted the amount, I called the customer care, they tiold it will be reflected in some days in my credit card account. But still it was not reflected in my credit card account..

Hi,

Greetings!!

My Name is Nagaraju Daida.

I don't want to continue with the One Assist Plan.

Also today a sum of Rs 1899 has been debited from my account and I want my money refund.

Please disable this One Assist Plan as soon as possible for me.

Please do the needful.

Name : Nagaraju Daida

My OneAssist Relationship Number : 5882136

Mobile : [protected]

Thanks,
Nagaraju Daida

I applied fastag using icici bank web portal on 30th oct 2019. My fastag account no. Is 22149851. Vehicle registration no. BR01BR1215. . The tag was dispatched via blue dart courier to my registered address but Blue dart returned the tag to icici office stated that address un locatable. However, blue dart never called me in my registered mobile number to confirm the direction to reach my address. Even address is located in state capital.. Since then i kept calling bluedart/icici customer care toll free number many times without having any positive outcome. Customer care executive keeps telling you will get your fastag within 2 days, 3 days etc. But till now all such promises are not honoured.
Its january and same situation happened again.
Now i am thinking i did a big mistake to show faith on ICICI.Their services are pathetic.Still waiting for my fastag.

Dear ICICI,

My name is darshan and my card number is [protected]. I've had lost my credit cards due to a car accident where in I lost my cards along with it.

1. Blocked my cards and requested for the new card for the card ending with 6002 and ending with 4000.

2. Received only 1 with the replacement for 4000 i.e 4018. Where in the replacement of the other card ending with 6002 was not done.

3. Kindly check the track records of my regular payment to ICICI when I had my card. I've been completing it regularly.

4. When I informed about the replacement of both the card to one of your employee. They have just sent me one card and the other had some transaction done which I wanted to clear but I didn't receive any.note:- it happened in Aug 2019.

5. Then I started getting calls from local ghoons who kept on asking for the payment but I always told them I don't have the card and asked to give my card dispatched but they spoke very rudely.

6. My cibil kept on going down where in I explained everything to mr Shiva in detail about the whole issue.

7. Your customer support didn't even address my issue and kept on arguing of something which was their fault.

8. Spoke to karabi Khan about the issue which I faced and she behaved as if she doesn't care about the problem.

9. Please see that because of the mistake done from your end it costed me my cibil score.

Please tell me is it my fault that your person didn't send me my card even after raising a request to you people.

10. Please also reach out to Shiva Kumar as I have cleared everything to him.

11.Is this the way you treat each and every customer by being a fraudster.