Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 17, 2024
Complaints 23620
Resolved
14252
Unresolved
9368
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 415

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
cvprasad
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag account no. 21881453 - not delivered till date - make possible as early as possible

Address:Palakkad, Kerala, 678012

Hi, i bought icici fastag online on[protected]. I got message saying my icici fastag account is assigned on[protected]. My icici fastag account is 21881453 and fastag serial no.[protected].

Still i have not received fastag for my account number.
Please let me know when it will get delivered.
I have credited all necessary fees to the bank account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hitchhikar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transaction by icici bank

My account has been debited with rs1, 899.00 on 04/12/2019 (Remarks iin/i-debit/si oneast) without my permission or knowledge.
Icici has fraudulently charged my debit card with 1899/- for a service i have not subscribed to.
This amounts to fraud. Kindly return money in full at the earliest or i will have to register a complaint in consumer court....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayank Bartariya
Report
Copy

my icici bank fastag is not yet delivered

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I am not getting any update on my FASTAG that has been ordered and activated before 6th December. This is high time and we are already reaching the Fastag Deadline declared by the Government.

Please expedite this ASAP so that I can get my Fastag and go on roads tension free.

Please

Fastag A/C : 11805170
22256389...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shobham19
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pos machine charges deducted from account, machine was surrendered a year ago

Address:Gurgaon, Haryana

We have a current account in icici bank and till a year back we were using pos machine provided by the bank. We surrendered the machine on 09th september 2018 and after 14 months of handing over the machine to the bank our account was debited for rs.1178.82/-. Nobody is cooperating for the reversal of the amount. The bank executive told us that there was some amount which the bank forgot to deduct, so the bank debited that amount now.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
james2009
from Tezpur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not delivered after one week

Address:Ambedkar Nagar, Uttar Pradesh, 224238

I have applied for icici bank fastag through icici bank online link on 6th of dec.
I have received sms that my fastag account no. — 22280196
And customer id — 11825593 — is activated.

More than one week has passed but till now my fastag is not delivered.

Deadline is approaching hence either dispatch the fastag or refund the amount so that i can apply for some other company fastag....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gopinath Sivakumar
from Chennai, Tamil Nadu
Report
Copy

yet to receive my fasting ordered through pricing bank

Hi,
I have ordered fastag through icici bank on imobile on dec 2nd and i am yet to receive it. Not able to get the status as well. Went to tambaram branch and they told to call a toll free number. Tried around 10 times and waited more than 10 minutes. No one is picking up. Could you please check and help.
Fastag account number i received through message.
11742169 and 22186483. I have submitted a complaint on icici site...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priadharssini Manivannan
from Satyamangalam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request submitted for updating the vehicle plate number

Address:638506

Icici fastag customer care is not responsive. Its been more than a week i raised a request to change the license plate number, but still no update from them. Also today i have received the physical fastag to be pasted on the vehicle with the wrong plate number.

So i request icici (Whomever it may concern) to resolve this shortly.

Customer id of icici fastag — 11586061

Here is the ticket number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Indrani Yardi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag account number and actual tag not received

Address:IBM INDIA PRIVATE LIMITED, ETZ, GR, DYNASTY DEVELOPER PLOT 3,SEZ01, RAJEEVGANDHI IN TECHPARKPHASE2 HINJEWADI, Pune, Maharashtra, 411038

I have registered for fastag through icici bank imobile app. On 3rd december i got the message that fastag will reach to me within 5 days on my registered address. But i have not yet received the tag.
Also i have not got the customer number for my fastag account. But when i checked for the balance, i have received message with the details.
The fastag account is linked to vehical mh14fs8476.
Request you to please look...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vishwa_renault
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici fastag not delivered

Address:560061

Hi, i bought icici fast tag online on 5th dec.
I got a message saying fast tag is activated and customer id is 11809001. But there is no information on whether the tag is shipped or not nor the tracking id.

Even i called customer care number [protected], [protected] and [protected] several times but no response.

Can you please help as the deadline is approaching and not sure on what to do...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravi@2308
from Hyderabad, Telangana
Report
Copy

icici fastag not delivered

Address:520010

Hi, i bought icici fastag online on 27th nov. I got 2 messages saying my icici fastag account is activated. My icici fastag account is 22077849 and 11640732. I don't know which one is correct. And i didn't receive the fastag for any of them.
I further got a message on 6-dec saying that fastag serial no.[protected] is assigned to tag acc. No. 22077849. But there is no information on whether the tag is shipped or not nor the tracking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pushpinder Prince
from Pathankot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bank refuse to take cash for depositing

Address:New Grain Market, Muktsar, Muktsar, Punjab, 152026

Icici banks working time is 9:30am to 4:30pm. At 4:10pm, i went to a icici branch for depositing cash. Employees directly refused to take cash cause of heavy amount of 10 lacs with having some 100 currency notes. I am also belongs with banking line. I requested to branch manager also but he also do the same and asking me what you will if same thing happen with you at 4:29pm, i replied that i will do my job and giving proper service to customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zalte Nisaar
from Mumbai, Maharashtra
Jul 22, 2021
This thread was updated on Jul 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment rs.999 debit as name vsi/ amazon/stan/20191

Address:Near Hanuman Tempu, Rambaug Lane-04, 421301

I also would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 11th dec.2019. Could you please assist me regarding this. Please find the attachment regarding the same....
Helpful
19 other people found this review helpful
19 found this helpful
7 Comments
Report
Copy
H
hemendra garg
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not issued fastag

Address:60, SURYA NAGAR, Agra, Uttar Pradesh, 282002

I have apply for fast tag through online at axis bank and they have charge rs. 200/- as security deposit charges but there is no response by bank mu receipt/ customer number is[protected] and urn : 57654885 my vehicle number up80ea3572 in name o[censored]mesh chand transaction id [protected]. Kindly take needful action against this kind of fraud by axis bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vilwadriraju
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bank credit services

Address:Mumbai City, Maharashtra

My daughter has accounts with icici bank. For reasons those cannot be revealed my contact details are with the bank. (Fyi this account is linked to her pan.)

I have been receiving phone calls from icici bank (Or atleast claiming to be) offering free life time credit cards.

All these days they were offering a credit limit of rs. 1.4l. The present credit card used by my daughter has a similar credit limit, so...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amit_324
from Muzaffarnagar, Uttar Pradesh
Report
Copy

icici fastag not received

I had applied for fastag through icici imobile app. I have not received it even after 25 days. Their fastag customer care numbers are not working. No one picks them up.
I have been complaining to them for last 10 days but they give no proper reply.
My fastag account no is 21995875.
I have need seen such a bad customer service of any bank.
I will close all accounts with icici as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
goyal7ankur
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag card not received

Address:Hardev Ganj, Near Ghanta Ghar, Mathura, Uttar Pradesh, 281403

I have applied a fastag on icici bank portal on dated 02.11.2019 with rs 499.

Fastag account. No. 11753936. After that a text message received on dated 03.11.2019 that "you will received your fatag appox. With in 3-4 working days."

But card is not received till date. So please resolve this or if you can't then please cancel this fatag account and refund my payment.
Thanks
Ankur
Mo. No. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinod047
from Gurgaon, Haryana
Report
Copy

amount deduction of icici bank

Address:560062

Hi,

In my account deducted 413.00 Rs. with transaction remark "NACH_AD_RTN_CHRG~BAJAJFIN~02NOV19~8c8095c~4040CDFB" on 11th of December 2019. I have no idea why this deduction has been made. I will pay EMI as per date with out miss then how you deduct money from my account. i will share in my account details in attached file. Please solve the issue and refund my amount ASAP.

Regards,
Vinod Kumar R....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nityanand Bhat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag from icici is not received

Address:Bangalore, Karnataka, 560097

I applied for fasttag from icici and paid the amount of 499
Waited for almost 9 days now i havent got the fast tag nor any update on the progress of shipment
Customer service number is not responsive when i try to reach and i tried calling every day and no response after ivrs
I even opened the complaint through help desk in https://fastaglogin.icicibank.com/ and no response for that as well

Its been...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Helloshreya
from Muzaffarpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici fastag, not shipped yet

Address:831017

I have applied for icici fastag on 4/12/19 and the id 11787655 got active on 5/128/19. Since then there is no update on the shipment of the fastag sticker. I have been trying to call the[protected]Toll free)/[protected]Chargeable) since last 4-5 days but unable to reach them. I have raised a complaint vide ref number cmp[protected] on 7/12/19. However no one bothers to respond to the complaint. Its is very sad that a bank of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bikysmart
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

posdec chg made by icici bank

Address:New Delhi, Delhi, 110092

Today, when i was going through my bank a/c statement, i found that a total of amunt rs 295.01 had been deducted from my account in the name of posdec chg in form for small amount of rs 29.5 multiples times. Even i was not reminded of the charges by sms alert. This is very unethical practices by such reputed bank.
On one hand where digital payment is promoted by the government and on the same time such hidden charges are made by banks.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy