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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
Complaints 23755
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ICICI Bank reviews & complaints page 413

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B
Bhageerath Babu Prathi
Jan 7, 2020
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Address: 500085

Hi Team,

I have submitted the Fastag on 13th Dec 19 in ICICI Fastag, Till date haven't received the physical tag. Even raised the complaint in the ICICI fastag portal, have no response from them. Really very bad experience with ICICI fastag. Please help me resolve the issue.

fastag acc No.: 22376238
fastag CustomerID :11911663

Thanks,
Bhageerath
Feb 21, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05adv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    J
    JasonKdaniel
    Jan 7, 2020
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    Good morning

    I am holder of ICICI ASHIRWAD DEEP DISCOUNT BOND invested in the year 1996. At the time of investment, we were in Trichy but currently residing in Chennai. Just realized that the first redemption date was July 2019. Request your kind help in receiving the same
    Kindly let me know the redemption procedure

    Certificate no. 34845
    Bond holder no. 1301-469

    Regards
    Jason Daniel
    [protected]@yahoo.com
    Feb 8, 2020
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 07, 2020
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    I have not received any update on the same . When I contact customer care number .. they are just forwarding the call and not providing any solution or contact person .
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      A
      anku12345
      Jan 6, 2020
      Resolved
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      Resolved

      Address: 160047

      I got this message from vin*google this evening that states

      "dear customer, txn of inr 130.00 done on 06-jan-2020. Info: vin*google g avbl bal: inr xxxx. Call 18002662 for dispute or sms block 929 to [protected]

      Please resolve the issue as no such transaction has been made by me on 06 january 2020 for inr 130.00. Please refund the amount as soon as possible
      Feb 7, 2020
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 06, 2020
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0587j) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        V
        VijayVRVR
        Jan 6, 2020
        Resolved
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        Resolved

        Getting fake calls from icici to share card details and otp. Getting the call from[protected]. They asked my number in this website. I provided here. Then they called me and asking otp of my mobile that i got for my credit card. Actual issue is getting debit of annual fee for credit card and not getting credit back if i used more than 1 lakh per annum. Call me to get the issue clear
        Feb 7, 2020
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 07, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05bee) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          R
          ramaraju1965
          Jan 6, 2020
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          Resolved

          Address: hyderabad, Kurukshetra, Haryana, 136132

          This compliant relates to late mr. Vishal bansal, exemployee of icici bank with account no: mh/18796. His legal heir has applied to the the pf trust of icici for withdrawal of the fund to the secy, icici bank limited pf fund, payroll section (Retiral section) regional office, gachbowli, hyd 32. Infact his legal heir approached the bank several times, but there was no response, his legal heir name is anita bansal, her representative contact number is [protected] (Mr. R. V. Subrahmanyam)
          Feb 8, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 06, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0587n) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            shiji79
            Jan 6, 2020
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110019

            One person has sent me scan code for receiving money. He has to pay me via paytm. He sent me scan code of Indian Army by saying that he is a army person and on duty not able to pay by bank account. So he is only able to pay via paytm. then he asked my paytm number. I sent him that number and he sent me 1000 rupees indian army bar code. He said once i scan that code I will be able to receive the amount. Its a kind of army voucher. I scanned it and Rs.1000 was deducted from my account. He is a big fraud. the upi transaction which he has done through cheating is mentioning reference number
            UPI ID : [protected]@myicici
            Name : Ramsagar Meena
            He used Mobile number for calling is +91-[protected]
            Please sir he is a big fraud and very cleverly he cheated with me. Kindly block his account and please make a refund of Rs.1000/- to me.
            +1 photos
            Feb 7, 2020
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 06, 2020
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0587t) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              V
              Vivekananda Reddy Pulusani
              Jan 6, 2020
              Resolved
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              Resolved

              Address: Icici bank Hayathnagar, Hyderabad, Telangana, 501505

              I requested for a locker in icici bank hayathnagar and they are not providing me that, they are blackmailing me to have a policy of any life plan or investment plan with them, then only they provide the locker facility to me. As per rbi guidelines investment policy is not mandatory to have a locker. They are not even giving me locker waiting list token number
              Feb 9, 2020
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Jan 06, 2020
              Updated by Vivekananda Reddy Pulusani
              Where was the problem resolved? I dint get the locker. How can Icici customer support say it’s resolved. Problem has not yet resolved.
              Verified Support
              Jan 06, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a057cz) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Sir
              We had made the payment against Grips Challan (GRN[protected] today (01.01.2010) at 11.00 AM but still it is showing pending, please arrange for its clearance.

              Regards.

              Rajeev Ranjan
              IFB AGRO INDUSTRIES LTD.
              M. NO. - [protected]

              regarding locker in bank - Comment #3620716 - Image #0
              ICICI Bank Customer Care's response, Jan 6, 2020
              Verified Support
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                M
                mlsree
                Jan 6, 2020
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                Address: 34/9 Ur Nagar ext, park road, Anna Nagar West ext. Chennai, 600101

                I kindly notice that unauthorised transactions has been made from my debit card on 06 january 2020

                Please find the below information on the unauthorised transactions

                Payment info: vin*facebk ads
                Date of occurrence: 06 january 2020
                Time: 06.32 am (Alerts received to my mobile)

                How transaction can be done without otp?

                Please look in to the issue as soon as possible

                Regards
                Venkatramanan. U [protected]@gmail.com
                +1 photos
                Feb 9, 2020
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 06, 2020
                ICICI Bank Customer Care's response
                Dear mlsree,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  J
                  JAYASHRI SHINDE
                  Jan 5, 2020
                  Resolved
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                  Resolved

                  I would like to bring it to your notice that, the amount of rs 410.77/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. Could you please assist me regarding this. Please find the attachment regarding the same
                  +1 photos
                  Feb 8, 2020
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 06, 2020
                  ICICI Bank Customer Care's response
                  Dear JAYASHRI SHINDE,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05887) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    Ravindra thota
                    from Hyderabad, Telangana
                    Jan 5, 2020
                    Resolved
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                    Resolved

                    Address: 500090

                    Amount debited from icici credit card but not credited to fastag account. Transaction was done on 29th nov around 9 to 10 pm. 200 rupees got debited but not reflecting in fastag account[protected]. Even contacted customer care but no proper response. Opened a case with fastag where the resolution should be provided by 27th december but still the issue exist. Here both the source and destination both ate managed by icici but i won't be able to have a solution for this. Its already 40 days and dont know where the money went.

                    Thanks,
                    Ravindra
                    [protected]
                    +1 photos
                    Feb 28, 2020
                    Complaint marked as Resolved 
                    Issue not resolved
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 06, 2020
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Feb 10, 2020
                    Updated by Ravindra thota
                    This issue is not resolved. Falsely resolved without any update by icici
                    My bank account has been deducted with 2400 INR and the transaction says the name VIN/Google Goo and i have never subscribed to any of such things. Never have i downloaded paid apps or anything related to google. Help me with thus issue and help me getting me money back .

                    money debited from icici credit card but not credited to icici fastag account - Comment #3620616 - Image #0
                    Yash Samadhiya's reply, Jan 5, 2020
                    No update from the bank or from google. Now i have to contact rbi related to this issue and i will close my icici account. The bank disappointed me and i will also stop google related payment so that this will never happen.very disappointed from these advancements.
                    ICICI Bank Customer Care's response, Jan 6, 2020
                    Verified Support
                    Dear Yash Samadhiya,
                     
                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057ci_1) in the subject line of your email. Our official will assist you.
                     
                     Regards,
                     ICICI Bank Customer Service Team
                    My account got debited with 413 INR without any intimation. Noone is explaining why they have charged me 413 Rupees
                    ICICI Bank Customer Care's response, Jan 6, 2020
                    Verified Support
                    Dear Customer,

                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057ci_2) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    In my account simply 472/- RS of transactions got deducted.so please kindly update me and support 🙏 fot this inconvenience charges getting cut.and this happens with me much of times so now i fed up with this thing.kindly solve this ussue.as soon as possible.

                    money debited from icici credit card but not credited to icici fastag account - Comment #3620767 - Image #0
                    ICICI Bank Customer Care's response, Jan 6, 2020
                    Verified Support
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    We arre unable to swipe card on swiping machine TID NO 97060776
                    MID NO [protected]
                    ICICI Bank Customer Care's response, Jan 6, 2020
                    Verified Support
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057ci_4) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    I am not able to update the kyc details for my multi wallet card. When i tried to login through the self help portal, its saying "invalid card status"

                    If i am trying with the icici pocket, no where i am getting option to see my multi wallet card status or updation of kyc option.

                    Please help me immediately
                    ICICI Bank Customer Care's response, Jan 6, 2020
                    Verified Support
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057ci_5) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Dear ICICI Bank Team,

                    I had worked with ICICI Bank from augus 2016 to october 2017 . My employee id was 346284 . I have not yet applied for the PF withdrawl, as no body knows where to contact to withdraw the money.

                    Kindly settle my PF Money and credit it to my Bank Account

                    Regards
                    Neha mittal
                    ICICI Bank Customer Care's response, Jan 6, 2020
                    Verified Support
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057ci_6) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      K
                      Resolved
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                      Resolved

                      I placed a complain earlier for the same issue but no solution was provided.
                      I ordered a product on 29th september 2019.
                      The transaction was declined by the bank but till date it comes in my bill as an emi.
                      My card number is [protected]
                      I emailed them the proof that flipkart gave me regarding the same issue that the transaction was declined by the bank and no refund had to be issued but they have again sent me a bill for that and already 3 emi are paid. I request you to look in the matter and cancel the emi and refund the payment that has already been deducted from my bank
                      +1 photos
                      Feb 7, 2020
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 06, 2020
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      Good day, I have paid online EB payment on 1st December 2019 amount 4601 /_.
                      amount not created to EB account.
                      But particular amount showed my ICICI savings account debeted the same amount.

                      Kindly refund the particular amount

                      submitted the proof given but the amount is still showing in my bill - Comment #3620670 - Image #0
                      ICICI Bank Customer Care's response, Jan 6, 2020
                      Verified Support
                      Dear Customer,

                      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057c4_1) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      I had been charged as posdec charges thrice in my account of (29.50 x3) after searched in google i saw it was charges declined during the online payment but as per my record i never got any decline message where ever i used. need clarification on this one.
                      ICICI Bank Customer Care's response, Jan 6, 2020
                      Verified Support
                      Dear Customer,

                      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057c4_01) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      I have not received the Fastag, which I applied on 4th Nov.
                      I have a got message that is was returned back.

                      But I had raised the request to once again to post the Fastag but yet to receive it.

                      Most of the time customer care number is mostly is unreachable.

                      11453332
                      ICICI Bank Customer Care's response, Jan 6, 2020
                      Verified Support
                      Dear Customer,

                      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057c4_001) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Fastag ordered from ICICI Bank site not yet received on Dec 17, 2019 and there is no update so far. Both the Customer Care nos. doesn't go through. Customer ID has been generated and it is 11975056. Had raised a complaint on Friday, still no response. Pathetic Service by ICICI Bank.
                      ICICI Bank Customer Care's response, Jan 6, 2020
                      Verified Support
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057c4_0001) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Please send me the Home Loan Provisional Certificate, for the year[protected] My home loan Acc. No. is LBADR [protected]
                      Please send it on my E-mail address is - [protected]@gmail.com
                      ICICI Bank Customer Care's response, Jan 6, 2020
                      Verified Support
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Samit Tapkire
                        Jan 5, 2020
                        Resolved
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                        Address: Sangli, Maharashtra, 416416

                        Purchased fastag from car dealer (Bmw) and thus got a worthless icici fastag. I recharged 5000 and after just three transaction my balance on account is -14 rupees and the fastag has apparently been blacklisted. Tried calling thier customer care numbers but everybody from thier team seems to be so busy that nobody attends call after being on hold for over 10 mins!
                        Now i have to cash at toll plazas which isn't the most ideal thing! I would this board to notify the bank and help resolve the issue by getting my money back and playing for all the toll i had to pay cash for!
                        Feb 6, 2020
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 06, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a057dc) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Verified Support
                        Jan 06, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a057dc) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        What is this I have also complaint raised to Icici bank my amount has been deducted without my permission is very bad. please repay my money
                        You deducted from 2 Jan 2020 rs 1899
                        I add below in the photo for your reference

                        fastag charges - Comment #3620428 - Image #0
                        ICICI Bank Customer Care's response, Jan 6, 2020
                        Verified Support
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057dc_1) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          T
                          teresavarman
                          Jan 5, 2020
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana

                          An amount of rs 5800.01 was wrongly debited from an inward remittance without making any demand or giving adequate notice and was refunded only after 22days after protracted correspondence.
                          The remittance was for a specific purpose and caused a lot of embarrassment because of the resultant shorfall in the amount.
                          I have not been compensated for the days the amount was wrongfully held by the bank nor for the embarrassment i had to face on account of the bank's arbitrary action.
                          Feb 5, 2020
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 05, 2020
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          Sir,
                          I have sent copy of said bond through speed post on Dated:10/12/2019
                          Name of Bond Holder:J.Monisha Bala U/G J.Vijayalakshmi
                          Distinctive No:[protected]
                          How to have matured amount please be sujjusted.
                          With regards
                          (C)[protected]
                          Email:[protected]@gmail.com
                          ICICI Bank Customer Care's response, Jan 6, 2020
                          Verified Support
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          Hello, team i got rs 472 debited from my account on 20th Dec 2019. On that date i dont have any Loan payment or anything. Please tell me why it is debited?
                          My mail id- [protected]@gmail.com
                          ICICI Bank Customer Care's response, Jan 6, 2020
                          Verified Support
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Shivbhumi Uttarakhand
                            Jan 5, 2020
                            Resolved
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                            Resolved

                            Address: Awas Vikas,Rudrapur,U.S.Nagar, Uttarakhand, Udham Singh Nagar, Uttarakhand, 263153

                            Am an icici bank customer. Today 31-12-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com
                            +1 photos
                            Feb 6, 2020
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 06, 2020
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              akshaybhai
                              Jan 5, 2020
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                              Forced transaction: on 04/01/2020 as per following details
                              Rs 1899 is being deducted by oneast without my confirmation.
                              Please get it stopped and return money.
                              Date of transaction:04/01/2020
                              Details of transactions as reflected in the bank statement is as given below.

                              iin/i-debit/si oneast /[protected]
                              3/[protected]/
                              1, 899.00
                              Txn of INR 1, 899.00 done on Acct XX900 on 03-Dec-20.Info: IIN*I-Debit*S.
                              I received this sms on 3rd December 2020. This amount was deducted from my account without my permission. This is fraud I want my money back as soon as possible.
                              INR 1, 899.00 done on Acct XX900 on 2 march 2021.Info: IIN*I-Debit*S.
                              I received this sms on 1 march 2021. This amount was deducted from my account without my permission. This is fraud I want my money back as soon as possible.
                              sabbir Sheikh's reply, Jul 15, 2021
                              1899 my money return
                              1899 written

                              debit card transaction to oneast from account - Comment #3860766 - Image #0
                              sabbir Sheikh's reply, Jul 15, 2021
                              1899 my money return
                              1899 my money return

                              debit card transaction to oneast from account - Comment #3860767 - Image #0
                              1899 my money return

                              debit card transaction to oneast from account - Comment #3860769 - Image #0
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                                M
                                Manmeet12345
                                Jan 4, 2020
                                Resolved
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                                Resolved

                                Address: Varanasi, Uttar Pradesh

                                I opened a salary account in 2016 and i was forcefully given a demat account with it telling me that there will be no charges till i login.in sept 2019, first time login to the direct account and in last 3 months extra charges have started being deducted whenever i have balance they deduct charges from my account.

                                23/10/2019 eba/nsdl cdsl chg_231019/[protected] 5.32
                                06/11/2019 eba/nsdl cdsl chg_061119/[protected] 0.28
                                23/11/2019 eba/nsdl cdsl chg_061119/[protected] 5.04
                                29/11/2019 in[protected] dp chgs till oct-19 0.26
                                10/12/2019 eba/demat charges/[protected] 23.60
                                18/12/2019 in[protected] dp chgs till oct-19 36.79
                                24/12/2019 in[protected] dp chgs till oct-19 51.45
                                24/12/2019 eba/demat charges/[protected] 3.51
                                31/12/2019 eba/demat charges/[protected] 23.60
                                31/12/2019 eba/demat charges/[protected] 23.60

                                173.45

                                31/12/2019 in[protected] dp chgs till nov-19 472.00
                                31/12/2019 eba/demat charges/[protected] 0.85
                                04/01/2020 eba/demat charges/[protected] 0.80


                                Icici bank is a cheater and icici direct is also a big cheater.
                                These extra charges were not mentioned to me and i want a refund
                                Feb 7, 2020
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 06, 2020
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0541l) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Swapnil Kekan
                                  Jan 4, 2020
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  My name is swapnil kekan and i'm holding a salary in icici bank for the past 3 years. I just saw today when i checked my account online, that twice i have been charged posdec chg of rs. 29.09 each on september 4th jan 2020and the description says:

                                  04//1/2020 posdec chg/[protected] /2133dr inr 29.09
                                  3 04/01/2020 posdec chg/[protected]/2133dr inr 29.09
                                  Feb 6, 2020
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 06, 2020
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0541m) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    G
                                    Gopalram84
                                    Jan 4, 2020
                                    Resolved
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                                    Resolved

                                    Address: 629252
                                    Website: icici.com

                                    Refund from swiggy to multi wallet card not credited to account

                                    Transaction # from swiggy : [protected]-1-r1
                                    Transaction date : 28/nov/2019
                                    Transaction amount : 320
                                    As per swiggy the refund initiated on 28/11/2019 & its completed in their system, but the amount is not credited to my multiwallet

                                    Multiwallet account # : [protected]
                                    Card # : [protected]
                                    Feb 6, 2020
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 06, 2020
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Swiggy for payment is not receive in swiggy company dated 11.10.2020 rs 1750 pls solved problem icici account [protected].
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                                      P
                                      Pakshal Patel
                                      Jan 4, 2020
                                      Resolved
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                                      Resolved

                                      My account debited with comment:
                                      A purchase of inr 1, 899.00 has been made using your debit card linked to icici bank account xx953 on 04-jan-20. Info: iin*i-debit*si.

                                      Account no:[protected]

                                      While i have not made any transaction using debit card from my account. This is unauthorized transaction. I want to know the nature of transaction and want refund of the amount.
                                      It is noteworthy that my loan instalment is due tomorrow and unauthorized transactions like this may affect the repayment.

                                      It appears to be fraud from some card services.
                                      Transaction remark: iin/i-debit/si oneast/[protected]/[protected]
                                      Feb 5, 2020
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 05, 2020
                                      ICICI Bank Customer Care's response
                                      Dear Pakshal Patel,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        D
                                        Dhachanamoorthy p Moorthy
                                        Jan 4, 2020
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                                        Resolved

                                        Address: bangalore, 560066

                                        Dear icici bank, my self dhachanamoorthyp, how can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that rs 5434.98 (Three months from nov-2019 to till date)
                                        .00/- deducted as ecsrtn what a stupid work by icici bank.

                                        No has asked regarding that, without explaining just deducted money, fraud cheating activities.
                                        There was no prior notice. I haven't received any deduction

                                        Message to my mobile. I need justice and my money back immediately. My
                                        The account number is[protected].
                                        I request you to kindly return my money back. I am losing trust in icici bank whether my money is safe to return back. Otherwise, i will never pay any loan amount to icici bank which was to taken a loan from icici.
                                        Feb 5, 2020
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 05, 2020
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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