Fastrack — service

Prabhu Srinivasan

from Coimbatore, Tamil Nadu

Address:

Kanchipuram, Tamil Nadu, 631501

I gave my fastrack watch to clean and service in kanchipuram showroom before a week. They said it will take 5 to 6 days. Today i got a call and i went to collect it. I mainly gave it to clean it but my watch remains same. So i asked about it. That service man talked with me very rudely and he angrily looked at me. You must take proper action on him. This is the way you treat your customers??? Disappointed with fastrack

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Comments

Titan Company Customer Care

from Pune, Maharashtra

Dear Prabhu,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

Shubham Gangwani

from Raipur, Chhattisgarh

I can say that my name is Nikhil gangwani from katni m.p. My problem is that my fast track watch glass was broken but in katni glass were not available...

Bhanu Prakash Gowda

Hi CC,

i bought new watch in world of titan located in byataranapura bangalore.

This is watch is not working properly. i am not getting how i need to fix this issue. i have already given the watch service afterwards also its not working.