[Resolved] Fastrack — Watch not working properly | |||
I bought the watch from world of Titan in the month of December 2013 with i found time was not correct then i observed it was stopping. With in a month i went to shop and asked for replacement since their was no same model or same dial Watch they told me that they will replace the machine or movement . After 6 months i have same problem. I am requesting to replace me a new watch. I have given the watch back to the shop according to them watch is under service i cant accept the watch which is having problem. Regards Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Fastrack customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
sir
i purchase fast track watch through jabong.com after six month watch not working .and stop everytime.
plz replace my watch.
i purchase fast track watch through jabong.com after six month watch not working .and stop everytime.
plz replace my watch.
Dear Jptc,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Dear Jptc,
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
936
Pending
0
Resolved
248
View all 936 Fastrack reviews & complaints
View all Fastrack contact information
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve