Fastrack — Wrist watch | |||
I purchased a wrist watch, bracelet of dat has been corroded. .I went to world of titan a service centre, there I was told dat we have no policy to replace dis bracelet. ..they just cleaned dat nd hand overed to me dat watch. I just want to say dat if someone spend an amount approx 2.5 thousands and get such kind of problen withen 3to 4 months then why to waste a lot of money .just go and take a local watch use dat nd throw dat. It was a very bad experience with ur company. Shame on you doing such an activity to your customers . Was this information helpful? | |||
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Fastrack customer support has been notified about the posted complaint. | |||
 9 Comments | |||
Comments
[protected] is ma contact no.
Dear Dubey Ambarish,
Thank you for confirming your contact number. Our goal is to always deliver an amazing overall customer experience.
Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.
Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Thank you for confirming your contact number. Our goal is to always deliver an amazing overall customer experience.
Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.
Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
No response
Is ur company doing anything abt mine problem
Dear Dubey Ambarish,
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
No way still I m not given the solution. ...its 1 month over.How a customer can believe for such a long time delay.its too much disgusting.
Evrytime customers making calls nd putting mails and all dat.
Is there any responsibility of your team and service centres to facilitate the customers.
You please tell me you guys taking such a long tine to resolve ma problem is it so big for you.its all wastage of time of customers to make such a useless conversation. ...
Is there any responsibility of your team and service centres to facilitate the customers.
You please tell me you guys taking such a long tine to resolve ma problem is it so big for you.its all wastage of time of customers to make such a useless conversation. ...
Thank you...
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve