FedEx Complaints & Reviews

Airway bill numbers:[protected]/[protected]/[protected]

Dear Sir,

Since Last one month we are sending mails and discussing over phone calls to FedEx regarding BOE amendment. But we tired and amendment not done yet even we never received any calls to FedEx customer care representative.

FedEx not entered AD code during filling of BOE to custom. Since the AD Code details are not entered, the...

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Address: India

I sent a package to India to my sister-in-law on February 12, 2022. Due to her higher availability at her work, I sent the papers to her work address. The KYC department reached out and asked for KYC paperwork. I had since requested FedEx US to update receiver information to her personal name. My sister in law has submitted requested documents like Aadhar Card, NOC from her work and letter explaining personal use. It has been almost a month,...

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AWB#[protected]

I have been asked to resubmit KYC documents for the above AWB. However, this AWB isn’t recognized when I call KYC help desk line. Additionally, there are 2 options for me to upload the documents at https://kyc.fedex.com/

1st option (new AWB): I can’t upload as my AWB is in progress (message prompt)
2nd option (existing AWB): I don’t have Reference ID to continue.

KYC...

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Dear sir,

This is Murugan

My Package sent from China to India through Fedex get stuck at Bangalore due to clearance delay. Paid more the 100$ for just transportation.
After the parcel arrived at Bangalore ( on12th Jan), Fedex Bangalore office clearance admin contacted me requesting document. After i provided all the required documents there is no responses, no confirmation mail, not able to contact anyone...

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AWB[protected]International Priority Delivery)
I have been waiting for the response of FedEx since December 16th 2021, when the parcel arrived at Bangalore customs. No body at their customs clearance office bother to reply to my mails or answer phone calls. Only their customer care service provides repeated standard line " will get back to you with 24h", but all in vain.

Hope FedEx at least now inform me regarding...

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This is regarding shipment tracking no.[protected]. We have sent samples from Yuyu Pharma Seoul, South Korea on 14th Dec 2021 and expected to deliver on 20th Dec 2021 to shipment address at Rubicon, Mumbai. Our counterpart provided all required documents (import license) but still samples not delivered. Their is not further communication even after multiple follow-up email and no further update on FedEx site. We are trying to reach FedEx...

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Dear FedEx,

This is in reference to invoice DEL-C-684769. After having bought products for my personal use from China, I understood there would be the possibility of Custom Duty and Duty IGST due on receiving them. I was however surprised to see an additional section for a Duty Advancement charge of Rs.500 plus gst.

However, I refuse to pay the Duty Advancement charge of Rs.500 since at no point was I made aware...

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Address: bhavnagar

FedEx, if you are seeing this report be aware that the customer care support has become too much worse, believe me, it's just waste!
AWB[protected]
1) My shipment has been stuck in Haryana after customs clearance next day. As of 27th December 2021, it's still stuck at Haryana and tracking page on website just shows of last 22nd December 2021 "in transit" and no update for today even (27th December 2021).br...

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Address: D16/1, Pocket T, Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi 110020

Website: www.fedex.com/en-in/home.html

My International Shipment coming through FedEx Express with international priority (tracking number:[protected] from CN to IN 10th December 2021 and came to INDIA on 13th December 2021 and since the next day, 14th December 2021 its been stuck there for clearance delay at Delhi customs and no further update is available on tracking page.

It was initially delayed for some required information regarding the shipment from me...

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My sister-in-law had sent a gift item From Hongkong and it's been 3 days that I'm clearing it's KYC documents. the address which is mentioned is of my father's office and now FedEx is asking me for document in the name of office. I have already attach a document where it is mentioned that my father works there but still KYC teams is telling me to upload document in the name of office.
And also about clearance charge why ar theu asking...

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I was supposed to receive to packages from the US through FEDEX.
The details of the packages are as follows. Delivery location for both the packages is Bankura, West Bengal, India.

1. Tracking ID[protected], Shipping date - 8/10/21, Standard Transit date - 16/10/21
2. Tracking ID[protected], Shipping date - 15/11/21, Standard Transit date - 20/11/21

Neither did I receive the packages, nor...

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Dear Sir,

I have submitted all the forms required for kyc, still my shipment status is
A specialized form/statement is required for clearance from recipient.
Recommended action: Please call FedEx Customer Service.

What does this mean?
Tracking number is[protected]

It is coming from USA. Do I need to give more documents for the clearance. Let me know if I have to do something...

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I had a very urgent courier shipped from USA to India, it was laptop.

FedEx team has not warned us anything about customs document requirements and duty charges when shipping yeh parcel. They said it will just be like any other courier.

I shipped my Indian laptop back to my home, but it is still considered as an import and they charged 90% customs duty and taxes on it.

Despite this we agreed to...

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Fedex should have option of KYC documents receiving email too. Uploading on kyc.fedex.com is really a big headace. Customer care people are not able to understand that i have been regularly importing through them tho asking for KYC again and again. really fedup with these ppl...

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My package with tracking number[protected] is stuck at customs clearnce for almost 15 days now. I have kept nearly 10 emails to the fedex executive but there is no proper response.I have already did my KYC as requested and also emailed them declaration letter. The package contains very important legal documents. Its shipped with International priority but gone into a waste. Im not going to use fedex dor any of my future shipments....

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We have been trying to reach out to FedEx for our shipment #[protected]. Tracking update shows as “Shipment documentation indicates value discrepancy. Correct value of shipment is required.
Recommended action: Shipper or Importer must confirm or verify value of goods.“ From the past one week, there has been no new update. Since shipment contains my laptop for work, I won’t be able to join my new job. All cuz of FEDEX!...

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Address: khammam

Helo this is dr saichand from khammam.my sister sent a package from usa to india and in shipment receiver address she mentioned sahithi high school which is owned by my parents and we dont have any IEC, GSTIN numbers.This is our personal courier which is no way related to our school.apart from all that stated above they are just some clothes, there is nothing new of high value in that package, we would really appreciate if you can release...

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DEAR TEAM This package is send me to my brother at denmark on date 2/04/2021 but its received inproper only one medicn received since then i am following at local office delhi officde my brother is continously call and marking mail to your department but again and your department asking for same detail and same pictures which is almost given on mail as well as on whatup to your excutive at delhi Mr rakesh mobile number [protected] so its very...

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[protected]@cogenteservices.in
I have receive the mai from above mention id is this authentic or not? The mail which was recieved is

Dear Customer,

Please be informed that your shipment with Air Waybill No.[protected]the shipment)is pending processing for customs clearance.

Under the Courier Imports and Exports (Clearance) Regulations read with Customs Circulars 09/2010 and 02/2018, Indian...

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Website: www.Fedex.com

Hello respected sir/madam

My name is Parminder maan.
Actually i am requesting you second time because i got email by you you sent the email (you got the reply in several days) to fedex company about this but i didn't get reply yet .I sent them number of emails .But i didn't get reply .i am again repeating my concern
is:-
Actually My brother (deepak maan) sent me a parcel from canada on the day of 6 january...

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FedEx Complaints & Reviews

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FedEx reviews & complaints page 2

Bill of entry amendment

FedEx KYC

KYC documents upload

My international urgent shipment stuck at Bangalore

Pending customs clearance since 40 days

Shipment delivery issue tracking no. 775497330881

Issue with Invoice number- DEL-C-684769 | FedEx AWB- 288475226649 | Complaint number with Fedex- C-52600662

FedEx international priority shipment not delivering

My International Shipment has been stuck at Delhi Customs and no customer support is responding for any update.

KYC documents and custom clearance

Packages not delivered

Clearance delay: A specialized form/statement is required for clearance from recipient.

Laptop package stuck in Bangalore customs

OTP Issue Not able to upload documents

Customs clearance delay.

Shipment Delayed: No Updates from Fedex

Kyc submission

Request: Write to the Top/ 502607941697

Mail

Dont get any reply or information on my package (tracking number 811868840220)

FedEx Complaints & Reviews

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FedEx reviews & complaints page 2

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