FedEx Complaints & Reviews

Worst experience I have ever got with this company I am a student so I filled my university name at the place of the company name because my hostel is in my university and I live there
I uploaded my government id and it got rejected they were asking me for a university IEC or GST certificate I was like what the... is this now okay I told them this is for my individual use and the university name as I mentioned is like a landmark.br...

My company has sent a gift for me from the US (tracking id:[protected] through FedEx and I have been asked to pay Rs. 2480 as custom charges. This is a gift and in the past, I have received such gifts from my company via various delivery services like DHL or UPS and no one has asked me to pay any amount. Similarly, my company has sent a gift to many other folks in India (same source and through FedEx and they all received their goodies...

Package reached airport on Nov 17th, completed and uploaded the KYC document by the receiver but after that the status says Pending Clearance at Hyderabad Airport. Trying to reach out to customer service agent from USA and not able to do that, even the cusoms information is not correct on Hyderabad customs website.

Don't know what to do now....

I already submitted required documents and get acknowledgement of the complete document but still it shown A specialized form/statement is required for clearance from recipient. it almost 5 to 6 day and I choose expressway to delivery . please check and do need full my tracking number is[protected]....

AWB no[protected] and[protected], both the packages are stuck in customs, I got confirmation that i have submitted the KYC and it's complete, but still there is a clearance delay and I get an email stating the below everyday
"A specialized form/statement is required for clearance from the recipient.
Recommended action: Please call FedEx Customer Service"

Have contacted customer care many times, have sent more...

With reference to above subject, we are following it up with HDFC Bank for making our import supplier Payment. Payment of our supplier hold by HDFC Bank due to unavailability of BOE in RBI Portal. then we follow with dhl courier company & ECCS Team.
ECCS Team confirmed that CBE has been transmitted to IDPMS of RBI.
ECCS Team informed us that this matter is pending on RBI Side.
Please see the below mail of ECCS Team.br...

Driver FAILED to pick up from MacArthur Blvd NW Atlanta GA 30318 dropbox where my shipment -- that absolutely positively needed to get there overnight -- was dropped WELL before posted pickup time of 6pm and Pickup Not Made was clearly evident on the box. INSTEAD driver picked up dropbox contents on Friday 24 HOURS LATER -- too late for Overnight delivery -- creating a 3 DAY SHIPMENT DELAY for important documents contained therein.. I demand...

Dear Officer Concerned,

My name is Keerthanaa Nandagopal and on 29th July 2022 I have sent 2 parcels with AWB[protected] and[protected] from Krakow, Poland to Chennai, India through FedEx. I'm just a student and after completion of my studies I had sent my used goods through your courier service to my native Chennai, India.

Since then I have been contacted by several FedEx executives for the documents...

FEDEX AWB #[protected]
We are manufacturing traps for farmers in India and the time is critical. The shipment is received via priority from China on the 4th Nov 2022. There has been no update from FedEx except we have escalated the issue. The parts are stuck in the custom and this is not the first time we have imported these parts which are bulb holders. FedEx has been extremely cooperative by answering the calls and giving different...

Horrible experience from the Fedex side. I was supposed to receive a package on October 26th, 22 from the US. The package had been received at the Kochi hub for the last 2 weeks as well.
FedEx has attached the wrong company name to our customs duty invoice and I had to talk with multiple people and file an official complaint with them to get some kind of response. The current status of the complaint is that they have forwarded it to...

My shipment containing documents sent by my university in the US to India (shipped on 11th Oct 2022) has still not been delivered. The shipment was sent using the International Priority and arrived in India on Oct 14, 2022. Since then, the shipment has been stuck in Delhi customs awaiting clearance. Despite repeated calls to FedEx customer care Support team on a daily basis and sending them multiple email reminders, I am disappointed by the...

10/20/2022
Re: Tracking #[protected] Case # C82107444

I am writing this to explain how this shipping is being handled.

This is a gift I purchased (wristwatch /band) from USA for a family member in India. This is not a commercial item.

After going through KYC requirements I realize it is not worth using FEDEX for international shipment as it was already taking so long and FEDEX India team...

I receive food delivery (approximately 30pounds) every tuesday. Since beginning ref 1 has requested package to back/side door. Carport. As there is no Sunshine there. However like clockwork every Tuesday it sits at my front door in the sun and heat. Are they incapable of reading or just don’t care? Either way FedEx is the only option I’m allowed for this package or i would have changed it initially due to plenty warnings about drivers...

Trk no[protected]

Its been so delay and fedex is sleeping
more than 15 days no status update....

Our tracking no.[protected], please contact us quickly to help us deal with custom clearence. we contact fedex, but no reply...

My package is stuck on customs sofia bullgaria truck number is[protected]
Fedex in albania is contacting bulgarian fedex but they dont have email them back and my package is stuck there and we dont knoe there it will come or if will come the package is clear...

Dear sir, I have submitted all the forms required for kyc, but I haven't gotten a response if the kyc documents were in order. Every time I track my package it says 1.A specialized form/statement is required for clearance from the recipient, but I haven't gotten any mail about missing documents.

What does it mean and what am I supposed to do ?

Do I need to give more documents for the clearance? Let me know if...

Dear sir,

I'm from INDO-MIM PVT LTD, we made a phone call and booked export shipment under customer FedEx account, FedEx allows Delhivery to collect.
They collected on 17 aug 2022, and handovered to FedEx office in Hyderabad on 25th August, there after their is no information about the shipment

FedEx people didn't investigating properly...

I ordered something from Florida to Gurgaon. The package was received by the Fedex Delhi on 29th of August and after that I was asked to submit documents for KYC purposes on custom clearance. I submitted the documents on 31st of August but was told asked ro resubmit due to some error in format of the letter. i submitted the letter again on 1 st of September and the next day I received a confirmation that my documents have been successfully...

I have shipped my courier on 17 august from india to Canada and my courier is to be delivered on 26 august but it is still in transit (delayed) and there is no any reply from company also so here after many time contacting them i am filling case regarding them...