FedEx Complaints & Reviews

The courier was shipped from US . It's been more than 2 months now. I still didn't get the package. I've called the customer service 4 times. Initial delay was due to customs clearance which is understandable. But even after giving proper address details and correct phone number there's no development in status.

Everytime when i call the service representatives tell me that i'll get it by next day. But still no luck. Now recently...

I have received the courier containing the gift samples from japan. It has arrived Bangalore but it wants clearance. I have updated the KYC documents. even I have submitted the documents it is not cleared. even I had contacted the FedEx there not responding....

These people are useless, from 2 weeks they kept my courier as clearence delay and they are saying beyond their control and not responding to my query, they charged extra amount for quick delivery and promised with in one business day i will recieve my courier 2weeks completed still they kept my material on custos delay, its very disappointing and not reacting to my query and not solving my issue, this is the way they respond to the customers,...

I am not able to upload the desired KYC documents because KYC page/KYC link of FedEx is continuously showing error and not allowing me to upload the documents against my AWB, I have tried to reach out FedEx team's customer care number as well as KYC team's number but my problem has not got resolved yet and instead I am continuously getting reminder mail and call from their side that I have to update my KYC documents.

It's been...

Hello respected sir/madam

My name is Parminder maan.
Actually i am requesting you second time because i got email by you you sent the email (you got the reply in several days) to fedex company about this but i didn't get reply yet .I sent them number of emails .But i didn't get reply .i am again repeating my concern
is:-
Actually My brother (deepak maan) sent me a parcel from canada on the day of 6 january...

My FedEx tracking id is[protected] and it is an international courier please let me know when can it reach us it's really urgent...

I had booked a package From HK to India using fedex priority with AWB[protected] on 25/1/2021. Package arrived to bangalore on 5/2/2020 and there is no update from then and even escalated the issue everyday. They just tell its waiting for DG approval from 8/2/2021.
I have called and emailed FedEx everyday couple of times like a wife. Fedex gave me all kind of stories and pre-written scripts where i can recite what fedex people are...

I had booked a package From HK to India using fedex priority with AWB[protected] on 25/1/2021. Package arrived to bangalore on 5/2/2020 and there is no update from then and even escalated the issue everyday. They just tell its waiting for DG approval from 8/2/2021.
I have called and emailed FedEx everyday couple of times like a wife. Fedex gave me all kind of stories and pre-written scripts where i can recite what fedex people are...

Tracking ID[protected]

My parcel from japan was sent on 01 feb 2021 and was scheduled for delivery of 4th feb 2021 with international priority.

It did reach bangalore on 4th feb, however since the last six days the status is "Shipment exception Delay beyond our control", with no delivery dates.

Checked on https://eccsmobility.cbic.gov.in/eicimobility/import for customs update and it says "CBE...

Hello one of my shipment is been in clearance delay since Monday, January 11, 2021 in saudi arabia From united states. i have provided every document they needed but fedex saudi is not cooperating. i need help regarding this issue....

My Shipment for individual use that was sheduled for delivery on 2nd February 2021 with AWB number [redacted] has been delayed and still stucked on Custom Clearance.

I don't know exactly whether it's really stuck or the company just trying to get it late as there is no other delivery in my city.
I submitted KYC documents on 2nd February.
There's no problem with my KYC documents as i guess but everytime...

Tracking no:[protected]

Please get it to deliver as soon as possible...

Hi,
Greetings of the day.
Actually I have to transfer funds of Rs 155901/- to some other account for the payment. But my mistake I have transfer funds to FedEx account. I have an account with fedex and Fedex account number is[protected] with the name of Shree Shyam International. I have shared the screenshot also with you. FedEx has only issued me a query number: 18817210.
So I will request you to please help me to get...

Hello dear
My name is Parminder maan.Actually My brother (deepak maan) sent me a parcel from canada on the day of 6 january 2021.its tracking number is[protected], due to the some personal reason we didn't want to receive it.we wanted to send back this parcel to back canada.At the day of 15 january 2021.we send a mail about to send back parcel to Fedex company manager (her name is suchi kapoor ) In addition to this, on 17 january...

I sent one sample with commercial invoice and required documents to turkey but my sample stuck somewhere in custom and showing status of "Customer has requested non-express clearance" from last 2 week.

Please do the needful and release my sample ASAP.

AWB No:[protected]...

Dear sir,
I Purchase electrical veg chopper and it was dispatched by FedEx by
cash on delivery .I believe FedEx and pay Rs 1299 .After opening the parcel 300 rupees manual chopper inside . There is no phone number of supplier on the box. So immediately I contact FedEx customer care
and not pay the supplier because they are cheating me. I also ask for Customer phone number from FedEX. But they are not given. I believebr...

We sent a packet from USA with tracking number[protected]. We paid more than $550 for getting it in a week to my parents who are sick with COVID.

The tracking status has been: "A specialized form/statement is required for clearance from recipient.
Recommended action: Please call FedEx Customer Service.".

When the recipient (my brother) called the customer service, they are not providing any information...

My International shipment was supposed to be delivered by December 31st, however it was stuck on customs.

They never notified me about it, and on calling they asked me to fill up the form - which I did immediately. On contacting customer service it was told that package will be delivered within 48 hours, and was assigned one person and was given her email address to contact. I sent few mails to that email, but never got even...

I am writing to complain about the non-delivery of the shipment awb. no.[protected]. It was despatched from Kolkata, India on 25 November 2020. I called customer care and wrote two e-mails to [protected]@fedex.com. However, no concrete answer has been provided yet. I need to know a) what is the status of my shipment, b) why it has not been delivered yet, c) when is it going to be delivered to me....

My package status didn’t move for 30 days only same status show in transit my tracking number is[protected] when I will get my parcel ?? So many times i emailed but get no response...