FedEx Complaints & Reviews

Address: Prestige Tranquility Apartment,, Flat No 7025, Budigere Cross,, Mandur Post

Dear Sir/Madam,

This is regarding the courier (School kit) from Vibgyor Kadugodi school is sent through FedEx to my apartment, the courier is NOT delivered but the status shows as delivered. Its a school kit and kid exams are starting so it is very urgent.

No proper response from FedEx team as well, called several times and raised Complaint as well. Please find the details which was sent by FedEx though it was not delivered.

THE COURIER DELIVERY PERSON ALSO NOT CALLED ME AND THEY ARE NOT SURE WHERE IT IS DELIVERED.

Shipment Facts

Tracking number [protected]
Reference Grade VI
Ship date 6/24/2021
Delivery date 6/25/2021 4:47 pm
Signed for by S.SACHIN
Service type FedEx Economy-Deliver Weekday, Residential Delivery
Standard transit date 6/30/2021 by 8:00 pm

Ship date
6/24/2021
BENGALURU, KA, IN

Delivered
Actual Delivery
6/25/2021 4:47 pm
BENGALURU, KA, IN

FedEx customer support has been notified about the posted complaint.

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Address: Fedex chicgo, Illnois

The package has been of the truck for delivery over a week every day they promises delivery at the end of that they, in which at the end of that day another day is promises at the end of that day. But never deliver. I had about 5 due dates.

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H

hattie

Jul 8, 2021

tracking # 9261292700369955285059

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Address: FedEx Express Bhiwandi

Poor service by FedEx. My courier is in FedEx Express, bhiwandi for past 7 days. I am from Kalyan West. I called Customer care 4 times and they always says it is out for delivery and will be delivered today. Since 4 days I am listening to same excuse.

WORST EXPERIENCE EVER
The courier has my study materials for my upcoming exam

Please opt for any other courier services 🙏👍

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I stay in Kalyan

My courier is in Bhiwandi since 4 days and still no updates

It's pretty annoying at this point

It has study materials for my upcoming exam

If any customer is reading this kindly opt for anyother delivery service although FedEx is an international company but they're really slow and have poor services in Maharashtra

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[protected] I was supposed to get the product delivery by today but I haven’t received, instead in the evening I received a msg that I have requested for future delivery??? Nobody turned up today and how come u are simply putting a msg without taking confirmation from the customer?? Make sure I get my product delivery by tomorrow at any cost.. Please improve your service ..I received this message from Shiprocket

Aug 8, 2021

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2021

FedEx Customer Care's response Dear Customer,

We have forwarded your concern to our team. They will get back to you with an update.

Regards,
FedEx Express

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shubhamstiwari

Jul 7, 2021

Same for me

They've poor services in Maharashtra

Next time oot for anyother delivery service

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My product still now same place from past 5days

If I asked about the courier the customer care not giving proper response and they always telling same answer you will get the courier by tomorrow this answer giving past 3 days but that tomorrow not yet coming
Tracking number[protected]

Aug 8, 2021

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2021

FedEx Customer Care's response Dear Customer,

We have forwarded your concern to our team. They will get back to you with an update.

Regards,
FedEx Express

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shubhamstiwari

Jul 7, 2021

Same for me as well

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We have been trying to reach out to FedEx for our shipment #[protected]. Tracking update shows as “Shipment documentation indicates value discrepancy. Correct value of shipment is required.
Recommended action: Shipper or Importer must confirm or verify value of goods.“ From the past one week, there has been no new update. Since shipment contains my laptop for work, I won’t be able to join my new job. All cuz of FEDEX!...

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Address: GOA India

Before they email Rs.11600 and then emailed Rs23865 which I can’t afford to pay,

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Dear Sir/Mam,
My husband sent me this package from USA to India. I keep getting calls from FedEx India saying that I need to pay huge custom duty on the package only then it can be released.

I am very mush harassed by them. Please check.

Aug 5, 2021

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

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[email protected]

Jul 2, 2021

By mistake I wrote USA, it is UK.

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FedEx Customer Care

from Mumbai, Maharashtra

Jul 2, 2021

Verified Support

Dear Customer,

We have forwarded your concern to our team. They will get back to you with an update.

Regards,
FedEx Express

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Fedex Tracking no[protected]
Document despatched from USA on 24 June, 21 by Vishal Malik
Till date it is not delivered to Gurgaon address
It is showing pending delivery
We made dozens of call but no proper answer from Fedex

Sachen Verma

Aug 5, 2021

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

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FedEx Customer Care

from Mumbai, Maharashtra

Jul 2, 2021

Verified Support

We regret the inconvenience caused. Please share with us your contact number, AWB number, and email id.

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FEDEX TRACKING IS[protected]

Document is still undelivered after several complaints

Please help

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Address: 527.desai wadda Agonda canacona goa India

My tracking number.[protected] hasn't been delivered since 3.5 month a go.but after completing all formalities in Mumbai customs it reached in goa but they asking me to pay rs.23865.00 but in Mumbaicustom told to pay rs.11600, i want to know why is this because there is no electronic products in package than why so much amount which i can't pay.

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Address: Sector- 28, Vashi, Navi Mumbai- 400703

To whosever, it may concern!

It's been 2 days since I had provided the KYC documentation to FedEx India. It is 1st July 2021 and the Shipment status is still on "Clearance Delay" at the Mumbai Customs Facility.
There has been no action taken from FedEx India despite the repeated follow-up emails to them.
Recommended action required is "Shipper or importer must confirm or verify the value of goods". However, no one from FedEx India has contacted the Shipper or me for the same.

My FedEx Tracking ID is[protected]. Please Help!

Please find the screenshots attached for your reference!

Thanks and Regards,
Agniv

Aug 11, 2021

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2021

FedEx Customer Care's response We have forwarded your concern to our team. They will get back to you with an update.

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Address: Brein , nishat , Srinagar.

It has been 10 days that I did not get my product I want it today anyhow because I am in need of it and I cannot wait, anymore.

Aug 12, 2021

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2021

FedEx Customer Care's response Dear Customer,

We regret the inconvenience caused. Please share with us your contact number, AWB number and email id.

Regards,
FedEx India

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My order is still at banglore I have to get my order delivered on Monday but it is still showing same

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Address: Sreehari karimbaloor puthenkulam p. o

I ordered a book worth 1270 from Exotic india art pvt ltd. Date of delivery
was 28 June and still haven't received the package.

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N

nbkp1hv

Jun 30, 2021

Use UPS I am going to do going forward

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Please urgent clear this shipment it's a very urgent and also give me the correct phone number of Botswana because all these +[protected] /1, +[protected] numbers no any one pick up the calls

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Fedex Team is just making me go round and round for a international shipment from US to India.Tracking Number[protected]

I changed the recipient and paid for it as well and KYC is also submitted by new recipient but blindly fedex guys rejects KYC saying it does not match with the old recipient. How Insane if the recipient is changed how and why will you match the kyc with old recipient.

And fedex customer care has same answer that they are escalating it will be delivered in 24 hour and that 24 hour is not coming from last 4 days.

There should be something done to stop india fedex business or fined heavily as they are exploiting lot of people with low class service despite charhing heavily for shipment

FedEx customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2021

FedEx Customer Care's response Dear Customer,

We have forwarded your concern to our team. They will get back to you with an update.

Regards,
FedEx Express

Jun 30, 2021

Updated by nbkp1hv apart from robotic reply if some one can answer sensibly and work despite of charging hefty amount for international shipment you guys are sleeping

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nbkp1hv

Jun 30, 2021

apart from robotic reply if some one can answer sensibly and work despite of charging hefty amount for international shipment you guys are sleeping

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Address: khammam

Helo this is dr saichand from khammam.my sister sent a package from usa to india and in shipment receiver address she mentioned sahithi high school which is owned by my parents and we dont have any IEC, GSTIN numbers.This is our personal courier which is no way related to our school.apart from all that stated above they are just some clothes, there is nothing new of high value in that package, we would really appreciate if you can release...

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This is regards to my ticket no. 40353 for AWB No.[protected] which was raised in morning. I want the parcel that contains my laptop on an urgent basis as it is my first day of a company joining. the parcel was scheduled to deliver on June 19 but hadn't been delivered yet. It says pending status from Saturday and I cannot connect with the authorized agent as well. The last updated location is just 76kms away from my hometown on Saturday still there are no updates. kindly provide me with the agent details so i can contact him to get the parcel delivered. Please do it ASAP.

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FedEx reviews & complaints page 32

Courier NOT received from FedEx but the status shows delivered

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Promises to deliver package due .for about two weeks.

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FedEx - worst experience ever

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FedEx Bhiwandi has poor service

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I havent received my product yet

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Too bad service

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Shipment Delayed: No Updates from Fedex

Customs in India charged extra customs duty

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FedEx AWB Tracking number 787521709640

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Undelivered fedex document

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Document pending delay

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I m complaining about Mumbai fedex

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FedEx India Shipment not received yet despite the documents provided

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Delaying

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Order delay

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Didn't delivered product on expected date

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280267776837 for botswana

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Not Delivering despite KYC and Address change payment is done

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Kyc submission

Shipment Not Arrived yet

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