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Updated: Dec 5, 2025
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FedEx reviews & complaints page 32

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H
hattie
Jul 8, 2021
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Address: Fedex chicgo, Illnois

The package has been of the truck for delivery over a week every day they promises delivery at the end of that they, in which at the end of that day another day is promises at the end of that day. But never deliver. I had about 5 due dates.
FedEx customer support has been notified about the posted complaint.
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tracking # 9261292700369955285059
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    S
    shubhamstiwari
    Jul 8, 2021
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    Address: FedEx Express Bhiwandi

    Poor service by FedEx. My courier is in FedEx Express, bhiwandi for past 7 days. I am from Kalyan West. I called Customer care 4 times and they always says it is out for delivery and will be delivered today. Since 4 days I am listening to same excuse.

    WORST EXPERIENCE EVER
    The courier has my study materials for my upcoming exam

    Please opt for any other courier services 🙏👍
    +1 photos
    FedEx customer support has been notified about the posted complaint.
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      S
      shubhamstiwari
      Jul 7, 2021
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      I stay in Kalyan

      My courier is in Bhiwandi since 4 days and still no updates

      It's pretty annoying at this point

      It has study materials for my upcoming exam

      If any customer is reading this kindly opt for anyother delivery service although FedEx is an international company but they're really slow and have poor services in Maharashtra
      FedEx customer support has been notified about the posted complaint.
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        P
        Priyanka Chakravarty Banerjee
        Jul 6, 2021
        Resolved
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        Resolved

        [protected] I was supposed to get the product delivery by today but I haven’t received, instead in the evening I received a msg that I have requested for future delivery??? Nobody turned up today and how come u are simply putting a msg without taking confirmation from the customer?? Make sure I get my product delivery by tomorrow at any cost.. Please improve your service ..I received this message from Shiprocket
        Aug 8, 2021
        Complaint marked as Resolved 
        FedEx customer support has been notified about the posted complaint.
        Verified Support
        Jul 08, 2021
        FedEx Customer Care's response         Dear Customer,

        We have forwarded your concern to our team. They will get back to you with an update.

        Regards,
        FedEx Express
        View replies
        Same for me

        They've poor services in Maharashtra

        Next time oot for anyother delivery service
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          M
          Manoja Rajan
          Jul 6, 2021
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          Resolved

          My product still now same place from past 5days

          If I asked about the courier the customer care not giving proper response and they always telling same answer you will get the courier by tomorrow this answer giving past 3 days but that tomorrow not yet coming
          Tracking number[protected]
          Aug 8, 2021
          Complaint marked as Resolved 
          FedEx customer support has been notified about the posted complaint.
          Verified Support
          Jul 08, 2021
          FedEx Customer Care's response           Dear Customer,

          We have forwarded your concern to our team. They will get back to you with an update.

          Regards,
          FedEx Express
          View replies
          Same for me as well
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            J
            Jasleen.Me
            Jul 6, 2021
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            Resolved

            Shipment Delayed: No Updates from Fedex

            We have been trying to reach out to FedEx for our shipment #[protected]. Tracking update shows as “Shipment documentation indicates value discrepancy. Correct value of shipment is required.
            Recommended action: Shipper or Importer must confirm or verify value of goods.“ From the past one week, there has been no new update. Since shipment contains my laptop for work, I won’t be able to join my new job. All cuz of FEDEX!...
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            A
            Alysa
            Jul 6, 2021
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            Address: GOA India

            Before they email Rs.11600 and then emailed Rs23865 which I can’t afford to pay,
            FedEx customer support has been notified about the posted complaint.
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              J
              [email protected]
              Jul 2, 2021
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              Resolved

              Dear Sir/Mam,
              My husband sent me this package from USA to India. I keep getting calls from FedEx India saying that I need to pay huge custom duty on the package only then it can be released.

              I am very mush harassed by them. Please check.
              Aug 5, 2021
              Complaint marked as Resolved 
              FedEx customer support has been notified about the posted complaint.
              View replies
              By mistake I wrote USA, it is UK.
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              Dear Customer,

              We have forwarded your concern to our team. They will get back to you with an update.

              Regards,
              FedEx Express
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                S
                Sachen
                Jul 2, 2021
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                Resolved

                Fedex Tracking no[protected]
                Document despatched from USA on 24 June, 21 by Vishal Malik
                Till date it is not delivered to Gurgaon address
                It is showing pending delivery
                We made dozens of call but no proper answer from Fedex

                Sachen Verma
                Aug 5, 2021
                Complaint marked as Resolved 
                FedEx customer support has been notified about the posted complaint.
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                We regret the inconvenience caused. Please share with us your contact number, AWB number, and email id.
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                  S
                  Sachen
                  Jul 2, 2021
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                  FEDEX TRACKING IS[protected]

                  Document is still undelivered after several complaints

                  Please help
                  FedEx customer support has been notified about the posted complaint.
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                    C
                    Christe Fernandes
                    Jul 2, 2021
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                    Address: 527.desai wadda Agonda canacona goa India

                    My tracking number.[protected] hasn't been delivered since 3.5 month a go.but after completing all formalities in Mumbai customs it reached in goa but they asking me to pay rs.23865.00 but in Mumbaicustom told to pay rs.11600, i want to know why is this because there is no electronic products in package than why so much amount which i can't pay.
                    FedEx customer support has been notified about the posted complaint.
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                      A
                      Agnivk
                      from Powai, Maharashtra
                      Jul 1, 2021
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                      Resolved

                      Address: Sector- 28, Vashi, Navi Mumbai- 400703

                      To whosever, it may concern!

                      It's been 2 days since I had provided the KYC documentation to FedEx India. It is 1st July 2021 and the Shipment status is still on "Clearance Delay" at the Mumbai Customs Facility.
                      There has been no action taken from FedEx India despite the repeated follow-up emails to them.
                      Recommended action required is "Shipper or importer must confirm or verify the value of goods". However, no one from FedEx India has contacted the Shipper or me for the same.

                      My FedEx Tracking ID is[protected]. Please Help!

                      Please find the screenshots attached for your reference!

                      Thanks and Regards,
                      Agniv
                      +3 photos
                      Aug 11, 2021
                      Complaint marked as Resolved 
                      FedEx customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 02, 2021
                      FedEx Customer Care's response                       We have forwarded your concern to our team. They will get back to you with an update.
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                        R
                        reshieaazim
                        Jun 29, 2021
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                        Resolved

                        Address: Brein , nishat , Srinagar.

                        It has been 10 days that I did not get my product I want it today anyhow because I am in need of it and I cannot wait, anymore.
                        +1 photos
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        FedEx customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 30, 2021
                        FedEx Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. Please share with us your contact number, AWB number and email id.

                        Regards,
                        FedEx India
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                          S
                          Suchet Reddy
                          Jun 29, 2021
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                          My order is still at banglore I have to get my order delivered on Monday but it is still showing same
                          FedEx customer support has been notified about the posted complaint.
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                            D
                            David Beckham 23
                            Jun 28, 2021
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                            Address: Sreehari karimbaloor puthenkulam p. o

                            I ordered a book worth 1270 from Exotic india art pvt ltd. Date of delivery
                            was 28 June and still haven't received the package.
                            FedEx customer support has been notified about the posted complaint.
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                            Use UPS I am going to do going forward
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                              A
                              Aarif Botswana
                              Jun 28, 2021
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                              Please urgent clear this shipment it's a very urgent and also give me the correct phone number of Botswana because all these +[protected] /1, +[protected] numbers no any one pick up the calls
                              FedEx customer support has been notified about the posted complaint.
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                                N
                                nbkp1hv
                                Jun 26, 2021
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                                Fedex Team is just making me go round and round for a international shipment from US to India.Tracking Number[protected]

                                I changed the recipient and paid for it as well and KYC is also submitted by new recipient but blindly fedex guys rejects KYC saying it does not match with the old recipient. How Insane if the recipient is changed how and why will you match the kyc with old recipient.

                                And fedex customer care has same answer that they are escalating it will be delivered in 24 hour and that 24 hour is not coming from last 4 days.

                                There should be something done to stop india fedex business or fined heavily as they are exploiting lot of people with low class service despite charhing heavily for shipment
                                FedEx customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 28, 2021
                                FedEx Customer Care's response                                 Dear Customer,

                                We have forwarded your concern to our team. They will get back to you with an update.

                                Regards,
                                FedEx Express
                                Jun 30, 2021
                                Updated by nbkp1hv                                 apart from robotic reply if some one can answer sensibly and work despite of charging hefty amount for international shipment you guys are sleeping
                                View replies
                                apart from robotic reply if some one can answer sensibly and work despite of charging hefty amount for international shipment you guys are sleeping
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                                  C
                                  chandu351
                                  Jun 22, 2021
                                  Resolved
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                                  Resolved

                                  Kyc submission

                                  Address: khammam

                                  Helo this is dr saichand from khammam.my sister sent a package from usa to india and in shipment receiver address she mentioned sahithi high school which is owned by my parents and we dont have any IEC, GSTIN numbers.This is our personal courier which is no way related to our school.apart from all that stated above they are just some clothes, there is nothing new of high value in that package, we would really appreciate if you can release...
                                  +7 photos
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                                  vaibhav.jain11
                                  Jun 21, 2021
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                                  This is regards to my ticket no. 40353 for AWB No.[protected] which was raised in morning. I want the parcel that contains my laptop on an urgent basis as it is my first day of a company joining. the parcel was scheduled to deliver on June 19 but hadn't been delivered yet. It says pending status from Saturday and I cannot connect with the authorized agent as well. The last updated location is just 76kms away from my hometown on Saturday still there are no updates. kindly provide me with the agent details so i can contact him to get the parcel delivered. Please do it ASAP.
                                  +1 photos
                                  FedEx customer support has been notified about the posted complaint.
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                                    M
                                    monikabalan
                                    Jun 15, 2021
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                                    Tracking[protected]

                                    Shipment not delivered, courier boy refusing to deliver it
                                    FedEx customer support has been notified about the posted complaint.
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