FedEx Complaints & Reviews

Tracking No.[protected]. we expected dispatch date was 06/07/2021. once we started calling Fedex Customer care for the material, they asked us to submit KYC documents which we submitted on 15/07/2021. inspite of submitting KYC documents and calling customer care many times since one week, there is no update of the material....

Tracking id[protected]
I have been sent a parcel from the india via FedEx.
Shipping charges were already paid.

they did not inform me about the customs duty . Moreover, they are charging almost 200% extra money demand from reciever.
I tried to contact customer care by e-mail but they do not respond.

This company is practicing fraudulent business tactics and doing scam in India.
br...

Sir, i pay here 4200₹ for my parcel shipment. but today receiver one got the call from you side and demand 7000₹ for shipment. why this is so i pay whole amount here already.
my tracking id[protected]...

We have dispatched shipment to UK in 8th July & shipment has been reached to UK on 11th July but it has been around a week but customer didn't get his delivery yet. I wonder what's problem with you guys? Neither you're delivering shipment nor explaining what's wrong with this? There are life saving cancer medicine in the shipment which is waiting patient to eat. This is ridiculous how can you play with someone's Life? He keeps calling your...

I have been sent a gift for my newborn from the Canada via FedEx, AWB[protected].
Shipping charges were already paid.

Now, I had to upload my KYC for customs and then, without any contact or information, after two days they suddenly mail and ask me to pay a bill of Rs.4511, out of which Rs. 900 something is the customs duty and Rs.590 is the "Duty Advancement Charge". Now, they did not inform me about the customs...

Hi My shipment from USA to india dated march 23 2021 was delayed by fedex team by 3 months, after continues emails they emailed us sent kyc documents again, which were already emailed and also uploaded to portal 3 months ago, but we sent again this time it got cleared in a week but there are charges over 16000 rupess which fedex is asking us to pay though it was mistake by fedex team

AWB:[protected]
request number:...

My shipment is from Kolkata to Gurugram and it shipped on 12th July'21 and was supposed to be delivered on 15th July'21 and on 14th July'21 they are showing Scheduled delivery: Pending and shipment exception and Delay beyond our control.
This is totally unacceptable from company like FedEx.
I want my consignment to be delivered on 15th July'21 and that too ASAP.
My Shipment Tracking Number:[protected]

Any-one...

I contacted FedEx for delivering my package from mumbai to pune 3 to 4 times. Order id was generated 2 times. But each time the delivery executives rejected the pickup raising some issue or concern....

Very annoyed with the pathetic service I was provided by Fedex, I have booked your service and received a shipment with the Tracking number[protected] on 26th June at 2 pm and in the package was my Television.

But when I opened the package and put the TV on, entirely on one side I see a huge cracked and the entire display is not working and even the remote is damaged.
I never expected this to happen. I always knew...

I ordered from Homecentre online
The whole package was of 2669/- but was in 2 containers but your executive just deliver one container taking full amount.as it was not an open delivery order and due to covid I opened package after sanitising it then I found my ordered items were missing and on the bill inserted inside the parcel was consisting of 2 container with all 16 items.
Inspite of 16 I just got 7 item containing container...

Tracking number #[protected], reached Patna on 2nd July, today is 9th July 2021, no one came for the delivery, not even a phone call or a text message about the shipment. Finally I went to the FedEx office in Patna where they said the item is returned to the shipper because the address was incorrect, pin number was also incorrect which is not. Spoke to 11 customer care people but in vain.

At least they should have tried calling...

Dear Sir/Madam,

This is regarding the courier (School kit) from Vibgyor Kadugodi school is sent through FedEx to my apartment, the courier is NOT delivered but the status shows as delivered. Its a school kit and kid exams are starting so it is very urgent.

No proper response from FedEx team as well, called several times and raised Complaint as well. Please find the details which was sent by FedEx though it was...

The package has been of the truck for delivery over a week every day they promises delivery at the end of that they, in which at the end of that day another day is promises at the end of that day. But never deliver. I had about 5 due dates....

Poor service by FedEx. My courier is in FedEx Express, bhiwandi for past 7 days. I am from Kalyan West. I called Customer care 4 times and they always says it is out for delivery and will be delivered today. Since 4 days I am listening to same excuse.

WORST EXPERIENCE EVER
The courier has my study materials for my upcoming exam

Please opt for any other courier services 🙏👍...

I stay in Kalyan

My courier is in Bhiwandi since 4 days and still no updates

It's pretty annoying at this point

It has study materials for my upcoming exam

If any customer is reading this kindly opt for anyother delivery service although FedEx is an international company but they're really slow and have poor services in Maharashtra...

[protected] I was supposed to get the product delivery by today but I haven’t received, instead in the evening I received a msg that I have requested for future delivery??? Nobody turned up today and how come u are simply putting a msg without taking confirmation from the customer?? Make sure I get my product delivery by tomorrow at any cost.. Please improve your service ..I received this message from Shiprocket...

My product still now same place from past 5days

If I asked about the courier the customer care not giving proper response and they always telling same answer you will get the courier by tomorrow this answer giving past 3 days but that tomorrow not yet coming
Tracking number[protected]...

We have been trying to reach out to FedEx for our shipment #[protected]. Tracking update shows as “Shipment documentation indicates value discrepancy. Correct value of shipment is required.
Recommended action: Shipper or Importer must confirm or verify value of goods.“ From the past one week, there has been no new update. Since shipment contains my laptop for work, I won’t be able to join my new job. All cuz of FEDEX!...

Before they email Rs.11600 and then emailed Rs23865 which I can’t afford to pay,...

Dear Sir/Mam,
My husband sent me this package from USA to India. I keep getting calls from FedEx India saying that I need to pay huge custom duty on the package only then it can be released.

I am very mush harassed by them. Please check....