FedEx Complaints & Reviews

Dear sir/madam,
I have submitted all the forms required for KYC, still my shipment status is 1. A specialized form/statement is required for clearance from the recipient.
What does this mean?
The tracking number is[protected]
Do I need to give more documents for the clearance? Let me know if I have to do something about that....

I am expecting a package from japan
It was pick up and in transit on March 23 and 25 its in Memphis TN and until then no update the expected of arrival was March 31 .
Now since April 1 i been calling Fed ex every agent i spoke too has different reasons in which i been having notes for every single agent you would not believe how unprofessional and un appropriate they are dealing this case.. they should not not say something...

I have received shipment with assessment value of INR106679 plus freight charges 16698 plus insurance 1000. but I have been charged INR 41370 for IGST. at 18% rate it should be around 22000 and not 41370. kindly explain it.

Chandra shekhar...

Please note that package was sent from Dubai to Hyderabad on 17th March 2021, however from 18th March 2021 is showing custom clearance delay since then. Fedex has asked to update the KYC details and other declaration documents which was provided in couple of days however till today the tracking status is showing in clearance process. Everyday we have been calling up the customer service with out any proper response. Kindly look into this...

I was expecting package from US on 24th March 2021. It reached Bangalore, the status showed cleared, held. Now there is no update on delivery date. I'm calling FedEx every day without fail only to get same answer that they have forwarded the case to respective team and they should get in touch with me shortly with the status and after few days now they say cant do anything but wait for customs to clear it. After much searching I could find...

Over night delivery is not happening nor delivery time...

My device was picked on 17th march .
its is still not delivered at the Microsoft office .
not getting response from your team on mails & calls...

When I enter 12 digit shipment number in awb column for kyc, it shows error although it is correct...

When I try to upload my document for kya by entering 12 digit shipment number it says it is invalid although it is correct....

Please note that package with sent from Dubai to Hyderabad on 17th March 2021, however from 18th March 2021 is showing custom delay since then. Fedex has asked to update the KYC details and other declaration documents which was provided in couple of days however till today the tracking status is showing in clearance process. Everyday we have been calling up to the customer service with out any proper response on the delay. Kindly look into...

My shipment tracking [awb:[protected]] states a "clearance delay" and that "import goods are subject to regulatory review." My package was supposed to be delivered by 20th March and it's 23rd March today. There was already enough delay and now it says this. My shipment is for individual use and I'm really frustrated. It's taking too long. When will my shipment clear customs and be delivered to me?...

Hi Team,

FedEx tracking ID[protected]. Scheduled to deliver today. Since morning from Bangalore hub there is no update on movement and it's evening, still not received my courier. FedEx contact information is not appropriate. Help me to get my courier. Something I have booked for birthday if it reach to me late then what's the use....

My friend had shipped my baby formula from Canada to India.KYC team of FedEx contacted us to update KYC documents for custom clearance and we did the same.They sent message saying KYC documents updated are rejected and to upload documents which match with receiver address on invoice.Actually both address are same..when we contacted customer care about the same they said in address it’s mentioned Veternity hospital so they need letter from...

Hello Respected sir /madam
This is deepak maan .i think you knew about my concern because this is my third time i file complaint against fedex india.This time fedex india message executive of fedex canada about the purchase bill of my package items.He sent them all afterthat from 5-6 days they are not replying me or him .So, this time they send a message this is for custom clearance i sent them again all the documents.So, this time...

Track id no.[protected].
This consignment was booked from hyderabad, india to be delivered to NSW, Australia. on 9th march 2021.
It was lying undelivered at singapore.
The deliverey date of 16 march 2021 passed on. I am afraid what happened?.
Please reply about safe delivery n how long does it take?...

I have ordered a good from McCoy Digital which is to be delivered yesterday (12.03.2021). I was asked to keep the amount ready as it is cash on delivery basis. I was waiting for delivery but none came.
In the night I get a message from McCoy informing that I have refused delivery. No body called me about this delivery.

Is this the best way for FEDEX to avoid its responsibility and put the blame on customer?
br...

My international shipment is stuck at Bangalore with a status "Clearance Delay". The earlier delivery due date was 03/10/2020, now it appears scheduled delivery pending, and showing exception reason as "Clearance delay - Import Goods are subject to regulatory review". My shipment is for individual use, and we submitted the required KYC documents which they have already acknowledged. No communication is made from their(FedEx) end and no customer...

My shipment with AWB[protected] is stuck in custom clearance. It arrived in India at 7th of March. I Completed my KYC on 5th of March. From past 2 days the status shows “Goods are subject to regulatory review.
Recommended action: No action required at this time.” Been contacting FedEx since 2 days, no reply yet, they aren’t quoting me anything. The shipment method is selected for FedEx priority, which is not making any sense...

[protected]@cogenteservices.in
I have receive the mai from above mention id is this authentic or not? The mail which was recieved is

Dear Customer,

Please be informed that your shipment with Air Waybill No.[protected]the shipment)is pending processing for customs clearance.

Under the Courier Imports and Exports (Clearance) Regulations read with Customs Circulars 09/2010 and 02/2018, Indian...

This has reference to one shipment I was to receive from Fontana, CA to Mumbai, India.

The AWB No is as mentioned :[protected]

The shipment was being handled by FedEx. The package landed in India on the th Feb 2021 and the requisite documents for Custom Clearances and KYC was sent to FedEx Team for further processing.

A week passed, the status of the package remained the same. I rang up the Customer...