Ferns N Petals Complaints & Reviews

Such a worst service.. Hell of experience of ferns and petals.. All the representatives sitting on customer care department are useless doing nothing good for nothing.. Just giving lame excuses for the non delivery of order. Its been almost a week my order has yet not been delivered. Its such a nuisance. I will never recommend this ferns and petals to anybody in future....

I ordered flower delivery for a kolkata address (Order no - 355388) on 29 th july and paid r 1259 online. The same was not delivered and i was not informed regarding that. Later when i called up customer care to check i was informed that the area is non serviceable. The customer care representative put us on hold for 20 min when we asked for a refund and cut the call. After repeated complaints on mail and phone, none was answered.
Money...

I ve booked by paying more than 5000/ on 13th august 2016. My order no was 473994. It was a bday cake to be delivered on 19th aug to a small kid at maryland usa. But this worthless company didn'nt delivered that item till today (21/8/16). I called thier number several times. They are just giving us word that within next day they will do something. But nothing actually is done!
Is this fern and petals a fraud organization?
If...

I ordered flower delivery for a rishikesh address (Order no - 440589) on 10th august and paid r 1299 online. The same was not delivered and i was not informed regarding that. Later when i called up customer care to check i was informed that the area is non serviceable. The customer care representative put us on hold for 20 min when we asked for a refund and cut the call. After repeated complaints on mail and phone, none was answered.
Money...

Date: 19th of august 2016
To,
Founder/chief executive officer
Ferns n petals pvt. Ltd.
Fnp estate, ashram marg,
Mandi road, gadaipur,
New delhi-110030

Dear vikaas/pawan,
Sub: late and wrong delivery of order no. 21529294
With reference to above it is to formally lodge a customer complaint that i was not provided the services which i had paid for through your website....

Had placed an order for a rakhi & A Gift on 17th Aug on phone for a delivery to Lonavla, Maharashtra. Was confirmed that the order will be delivered at the desired date & area ie on 18th August. Till today no delivery was made and on calling Ferns & Petals, they informed me today that the area does not come under their delivery area. They hv failed...

I have placed an order on ferns n petal on 16th of august for rakhi.. My. Order no was 509138.. They confirmed me that the order willbe delivered... And after that i called them.10 times on 17 th august but nobody answered thw call even after staying on the phone for 15 mins each call... Then i even called on 18th august.. But same behavior. And after oll thia they call me @7 in the evening of 8th august to state that they will be not able...

I order a rakhi with bamboo plan for same day and it was delivered even next day and their is no response from the contact number [protected] even after holding the line for 10 mins.

Pathetic service and recommend not to try this one. Other sites are much better, i choose this site for same day deliver and really disappointed.
There is no delivery as promised and no communication or tracking when it will be delivered....

My order# 520813 is for gift and rakhi to be delivered on 17th-aug2016. For this express delivery it was charged high and not yet delivered. When i am calling to customer care no nobody responds. This is completely cheating and fraud by taking more money for service which is never provided.
This way we cannot even speak for any concern to their customer care.
The price of any product and delivery charges are very high compared...

I ordered for rakshabandhan one day before but they first of all pushed the delivery to next day - thursday - 18 august 2016 and the same was informed via email. They don't have courtesy also to inform on call to customer who has paid for the service.

After several attempts of calling them and holding for more than half n hour i spoke to customer service representative 3 times. 1st time he assured me the delivery will be done...

Hi,
The bad customer service I have received from you people . I would make sure neither me nor anyone else would use ur services. Ur reps are so rude they didn't know what actually the customer asking ... Worst vendor So ppl i[censored] don't get the Salary on same day how would u feel or i[censored] r already planned n set up a date to deliver the surprise n u didn't get . Please make sure u ppl r fraud not responding to calls or emails or ur...

Ordered from fnp rakhi product worth 399 order no 444117.
Order status says order delivered but it hasn't been delivered to the concerned person.
The delivery team may have misplaced or even stolen the product.
Fnp team says product has been delivered to a person but the person with that name doesn't resides over there.
Check for the fault and refund my money.
[protected]@gmail.com...

My order no. was 491927 which included 1 half kg cake, 2 cabury silk & 1 bouquet of 6 roses which was to be delivered to my sister on 16th of August in Mumbai in occasion of her birthday.
First of all the product didnt get delivered and even on non delivery i got a message that it got delivered which originally wasnt.
Secondly after calling them end no. of times they picked up once and even then the call was on hold for more...

I have ordered one product through this ecommerce site and paid for midnight delivery of rs 250. They are informing me before 1 hr of the delivery that they cant deliver the product due to some reason. They have emailed me this on 22:28 and the customer service number also not reachable after 22:30.
Is it a proper customer service?
If they cant deliver the product then they should return me the midnight delivery cash which...

Order no: 449288

Sameer Ohri

[protected]@gmail.com,

[protected]

I had placed an order which is a birthday gift & which was supposed to be delivered on 12th Aug 2016. I had even got a sms & mail that your order has been dispatched & also an sms stating that your order will be delivered in between 9:00 AM & 9:00 PM on 12th Aug'16 & it was supposed to be delivered on 12th Aug'16 only...

I had ordered a cake from this website ferns n petals from this website for my little child. The cake was a cute cat cake which would endear any small child. But to my horror today, the cake delivered looks like it was made by someone with no experience in making a "designer cake" (As they claim in their website) and make a very scary looking cake that we wanted to throw immediately. Such a waste of so much money on a gift site that is totally...

I have booked a gift delivery through online booking on 10th of august 2016, it has never been delivered and ferns n petals guys say that they have delivered it. Their vendor is giving different information to ferns n petals that it has been delivered.
The person who delivered it to the unknown person saying i have called the person whom it was supposed to delivered but he is saying he has'nt recieved any calls or msgs from ferns and...

You guys are just a piece of crap cheater, you cheat like this, see the image, i paid 1600 on 18th july and got the order like a crap piece of cake, what you show and what i get is completely fake, you are a fake business owner and have no rights to ruin the day of someone, i will make sure that everyone should know about your cheating all over the internet.
Vikaas gutgutia, md, ferns n petals is running a cheating company and master...

I have placed an order ( order Number : 395963 ) for a birthday gift on 4.08.2016 and go the confirmation that order is successfully placed. on 5th I received a call and said that they will deliver the gift one day delay. today ( 6th ) I called up and tracked the item and customer care informed that we don't have service in this location. my whole purpose is defeated. they could inform me at the time of booking or at least next day if there...

Order No 362640.
We have ordered a product with your site. and you peoples have the commitment of delivering it on 2nd august 2016. and today its 6th august. its already 4 days delayed. it is the worst experience of any online site. even you send us the shipping status from past four days it is in still showing dispatched. now what i want is take a quick step and cancel it.
you guys are misguiding people and taking their money...